Customer Ratings & Reviews
- Model:
- SX650U
- SKU:
- 6239409
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 650VA Battery Back-Up System, especially its long battery life, overall performance, and ease of use. Many appreciate the reasonable price and adequate surge protection, as well as its convenient size and handy USB ports. Some customers have noted minor issues such as a slight humming noise and, in rare cases, random alarm activations. A few have mentioned its weight and isolated incidents of overheating.
This summary was generated by AI based on customer reviews.
Good for Small Devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size to backup a few small devices, such as switch, access point and security base station.
I would recommend this to a friendWorks Perfect and even has 2 USB Charger Slots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any trouble with the Battery Back Up.
I would recommend this to a friendOne of the worst UPS units I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My job over the last 30 has been to support the UPS systems for a billion dollar company. I know my way around UPS units of all sizes and makers. For my home network, I wanted to try Cyberpower as their reviews seemed ok. Well, reviews are wrong. This unit appears to work ok, but any power flicker causes it to shutdown all the outlets and then beep continuously. While my APC units beep once then reset, this unit keeps crying until I manually reset it. That is totally useless and frustrating during a power outage. I tested the battery and it is fine. My load is way under 40% of total load capacity. There is only one indicator light and one button, so I have no idea what's going on with the unit. I'm replacing it with an APC today. CyberPower, please don't comment that I should call tech support. You know your product is junk so don't try to make it look like I don't know how to operate it. Just accept this as an honest review and make a better product.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello George, Sounds like the internal battery in the unit faulty. The SX650U uses a lead acid battery which is the same as what you see for most car batteries. A battery can display good voltage while the capacity is bad.
The SX650U comes with a 3 year warranty which would cover an issue such as this. Please reach out to our support team and we'd be happy to assist. We hope to hear from you!
Battery backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great do far. Can't really tell about the performance until I get a blackout.
I would recommend this to a friend- Pros mentioned:Price
Great Deal for Good Price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You gotta have a battery backup along with your surge protector - this one works great - great value.
I would recommend this to a friend Good baseline UPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good baseline UPS for a single office PC. Not for higher end PC's
I would recommend this to a friendBigger than expected but works fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backup power for WiFi extenders when glitchy power disrupts work/school from home.
I would recommend this to a friendSO FAR, SO GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD. HAVE NOT HAD ANY POWER OUTAGES TO APPROPRIATELY EVALUATE THIS PRODUCT.
I would recommend this to a frienddoes what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good known quantity, would recommend for standard usage (home pc etc.
I would recommend this to a friendGood basic back-up system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace existing back-up system and it has all of the features that we wanted.
I would recommend this to a friendFor car use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for charging tablets and consoles for the kids on trips. Great for intended use
I would recommend this to a friendgreat power pack
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery back up capability. Enough plug ins for the average use of most people
I would recommend this to a friendBattery back up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They last about 5 years and have to be replaced do the job as advertised
I would recommend this to a friendGood!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item of very good quality and construction
I would recommend this to a friendSo far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's currently working as described. Haven't had a p[ower outage as yet, however.
I would recommend this to a friend- Pros mentioned:Performance
No Waranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great to have, so you do not have to reset everything when the power goes off. However, when lightning strikes close by, these are destroyed, and so is everything plugged into them. Guess what, nothing is covered, including the Battery-back up/surge protector. I now have a whole house surge protector installed by FPL—a waste of money for these.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hi Gerald, we are sorry to hear you seem to be having issues with your UPS. Our UPSs come with a 3-year warranty, and we would like to provide you with a new unit if still under warranty. Please contact our technical support team at 1.877.297.6937 and dial 1 for technical support. Looking forward to speaking with you.
Always power ON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend this battery back up. To keep work running
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes ready to use with usb cable to connect to PC. Just plug it in !!!!
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The UPS flat profile works well under the desk. The plug spacing allows a mix of plug sizes
I would recommend this to a friendDoes the job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problem and i don't anticipate any issues.
I would recommend this to a friend