Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1757 reviews
(1,757 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
UPS standby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Performs as advertised. I have several of their other models as well
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
worked as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is working as expected. I had a brief concern with usb setup but it was easily resolved
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 3 out of 5 stars
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! No issues and it was easy to use. I recommend
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not a true UPS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this does not instantly provide power during an outage. There is a second of time where the power is out and unfortunately this will reset a router which causes issues if you have smart devices on the network. Its description says its a UPS but this isnt really accurate as the power supply can be inteurrupted
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, Thank you for sharing your review. The SX950U is indeed a UPS unit and the behavior you described is not expected. Please reach out to our support team at 877-297-6937 and we'd be happy to assist with troubleshooting or warranty services if required. We hope to hear from you!
Rated 4 out of 5 stars
So far so good have not had any outages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully it will keep my devices safe and working for a long time mainly my canon printer.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 3 out of 5 stars
How do you silence the annoying beeping?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beeping during power outage is annoying. Instructions do not provide info on how to silence. How does one engage silent mode to turn off beeping?
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hi Robert, The audible alarm can be turned OFF or ON by quickly pressing the POWER button twice. The default setting is for the Alarm On. To turn the Alarm Of, quickly press the power button twice. You will hear two short beeps when the Alarm is turned of. To turn the Alarm back ON, quickly press the power button twice. You will hear a single short beep when the Alarm is turned on. *When the Alarm is turned of, there will be no audible notification when the UPS reaches a low battery state. Great question!
Rated 4 out of 5 stars
Great power supply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase, I work at a medium size office and our front desk is always with power.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 3 out of 5 stars
Battery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered battery for work purposes. Worked as expected.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok ups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Ups - works ok. No issue or problems with the product
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous UPS was also cyberpower, so basically just plugged it in and started using it.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 3 out of 5 stars
Power sucker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed. All I wanted it to do, was to keep the modem, powered up, if we had a power failure. It did not. Also it appears to put an extra load on the home electrical system. I would not call it energy efficient. Lesson learned.
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Sorry to hear you are having troubles with your UPS, if you contact our Technical Support team at 1-877-297-6937 and select option 1, we may be able to assist you with replacing the unit under warranty. Thank you for your review!
Rated 4 out of 5 stars
So far it has worked as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with it and it has had to kick in for a few short power outages.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Ok unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only runs a stereo on normal volume for about 20 minutes. Should’ve gotten the larger one.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Does the job. Good value for the price.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid battery backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second cyberpower backup that I’m using and it’s great for the smaller equipment while keeping the computer, routers, etc. on the big one.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Former Sharp fan.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great battery back up for it's size.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Great option for backup power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed using the backup power and power surge for my office
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 2 out of 5 stars
Backup Battery is dead in 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 26 months. I just unplugged it today and realized the battery backup no longer works. I assume the battery needs to be replaced even though it only ran off the battery for 30 minutes or less in the 26 months that I’ve owned this. I’ll never buy this piece of crap again.
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Thank you for your feedback. I’m sorry to hear about your experience with the CyberPower 950VA Battery Back-Up System. It’s frustrating when products don’t perform as expected. While batteries can wear out over time, we understand your disappointment. If you haven’t already, I recommend reaching out to CyberPower’s technical support at 1-877-297-6937 for assistance or potential warranty options. Your experience is valuable, and we appreciate you sharing it.
Rated 5 out of 5 stars
Great securaty for my PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly what I wanted. It is heavy duty and has plenty of outlets. The last one we bought from you lasted 12 years.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Great for a battery back up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have had 2 power outages. Works fine. It also ha,
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friend





