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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,729 reviews
  • Rated 5 out of 5 stars

    Simplistic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem of the failed original system. So far, it is working well and installs very easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to protect all of my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgable, happy, friendly, and thorough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protecting 2 Computes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to protect my computers from power surges and lightening strikes with this great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on my gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my gaming system and it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had the opportunity to see how this is anything different from an average power surge strip. I do love how easy it is to charge many items at the same time without wasting any outlets. It was pretty expensive and maybe will pay off during a bad storm, thats the hope.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How do you silence the annoying beeping?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beeping during power outage is annoying. Instructions do not provide info on how to silence. How does one engage silent mode to turn off beeping?

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hi Robert, The audible alarm can be turned OFF or ON by quickly pressing the POWER button twice. The default setting is for the Alarm On. To turn the Alarm Of, quickly press the power button twice. You will hear two short beeps when the Alarm is turned of. To turn the Alarm back ON, quickly press the power button twice. You will hear a single short beep when the Alarm is turned on. *When the Alarm is turned of, there will be no audible notification when the UPS reaches a low battery state. Great question! CyberPower

  • Rated 4 out of 5 stars

    sajjcp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting good service so far. I like the spacing of the receptacles for plugin adapters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for quick power smoother.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served the purpose but not a long backup period. However, seems well made for this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DON'T KNOW WHAT WAS WRONG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD PROBLEMS BUT FINALY SOLVED. WENT THROUGH 1-800 GEEK FIRTS BUT EVENTUALL HAD TAHE IT IN TO SHOP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If on sale it’s a good backup, APC are more expensive but have longer actual run times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS standby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Performs as advertised. I have several of their other models as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, well made, solid unit, I would buy this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product it protects my computer against power surge, give me time to shut down the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good , but it not works well when I bought it , and I did return to best buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup has already saved my computer from an unscheduled shut down due to a power outage. a little pricey, but worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Backup Battery is dead in 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 26 months. I just unplugged it today and realized the battery backup no longer works. I assume the battery needs to be replaced even though it only ran off the battery for 30 minutes or less in the 26 months that I’ve owned this. I’ll never buy this piece of crap again.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Thank you for your feedback. I’m sorry to hear about your experience with the CyberPower 950VA Battery Back-Up System. It’s frustrating when products don’t perform as expected. While batteries can wear out over time, we understand your disappointment. If you haven’t already, I recommend reaching out to CyberPower’s technical support at 1-877-297-6937 for assistance or potential warranty options. Your experience is valuable, and we appreciate you sharing it. CyberPower

  • Rated 4 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is working as expected. I had a brief concern with usb setup but it was easily resolved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a true UPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this does not instantly provide power during an outage. There is a second of time where the power is out and unfortunately this will reset a router which causes issues if you have smart devices on the network. Its description says its a UPS but this isnt really accurate as the power supply can be inteurrupted

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, Thank you for sharing your review. The SX950U is indeed a UPS unit and the behavior you described is not expected. Please reach out to our support team at 877-297-6937 and we'd be happy to assist with troubleshooting or warranty services if required. We hope to hear from you! CyberPower

  • Rated 3 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! No issues and it was easy to use. I recommend

    No, I would not recommend this to a friend