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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,729 reviews
  • Rated 3 out of 5 stars

    Not really large enough charging power for my purp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solar charging is slow even in direct sun light for 12 hours. every other day I have to bring them in to charge on a usb array I have set up. I use 3 of theses to run my pond pumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to keep modem and router powered during power outages. Also has USB ports to charge wireless devices. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them for several years for electrical power outages enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, tested by throwing breaker and kept things running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient back up for any small office or saround sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished battery life was represented a little more truthfully.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, long lasting. Would buy again. Priced well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, and brand wouldn’t recommend anything else. Just as described and the shipping is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit bulky but it does the job just fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and great product. i just wish a purchased a smaller version as it is a bit bulky and heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but makes annoying noise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with my small CNC machine. The machine is off most of the time and the battery back up has an annoying buzz, even when the machine is off. I have 3 other back up devices and none of them make any noise.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Warren, Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you! CyberPower

  • Rated 5 out of 5 stars

    Does what is supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to protect my 3D printer. Within 2 days of installing this, I had a power loss that while only lasted a few minutes, would have caused my print to fail. With this attached, the power outage did not interrupt my print. Well worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted an hour when power was off. It kept beeping and was annoying.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hi Josh, we are sorry to hear your unit only lasted an hour. We would like to discuss this further with you. Please contact our Technical Support 1.877.297.6937 and dial 1 for technical assistance. Look forward to hearing from you. CyberPower

  • Rated 4 out of 5 stars

    Decent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many outlets. Using it in an entertainment center with a DVR and a satellite receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for this battery backup. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is OK out of the box. The proof will be in how it performs when the power goes out and the years of service I get from it. There is no port for DSL line on this unit.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Chuck, If you need any assistance with your unit, please reach out to our support team at 877-297-6937. Thank you for submitting your review! CyberPower

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for just over a year. Had a few very brief power outages recently and everything connected to the battery backup immediately shut down. This nearly killed my wireless access point. This is supposed to have a 3 year warranty, but when I look up the serial number on Cyberpower’s support site, it says it is expired. I did a self-test with their PowerPanel software, and again, everything immeditely shut down. After this test, the software interface indicated the test passed. It also appears the battery is not replaceable. I advise avoiding this product.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Sorry to hear about the experience you have had. If you would like, please give our Tech Support team a call so we can better assist you. 877-297-6937 option 1. Hope to hear from you! CyberPower

  • Rated 5 out of 5 stars

    Backup battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 years my battery backup stopped working. Bought the same brand as before if it worked for 14 years that is good enough for me. Excellent service, was in stock, price was right. Thanks BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad only last a couple years then you have to change them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toasted

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first lightening strike near my house resulted in a toasted laptop keyboard and air conditioner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery failed after a few mojths

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did this fail, but so did all my LE1000DG (higher capacity model of this model). Company is excruciating painful to deal with. Saved the chat log and sent to BBB. I deal with APC all the time.... Cyberpower has consistently been awful since my first interaction. Upon doing research, I was correct. Nearly EVERY interaction others had with support was as bad as mine. Sad... this is the 3rd chance I gave them. I've been in IT for over 30+ years and all my colleagues had the EXACT same experience. ALL NEGATIVE. Sad...

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Please reach out to our support team at 877.297.6937 and we'd be happy to assist through warranty services and discuss any comments or concerns regarding your experience. We hope to hear from you! CyberPower