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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,729 reviews
  • Rated 1 out of 5 stars

    Portable backup charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as described, Didn't power or charge reason for purchase

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello,

      We are sorry to hear that this happened with this product. In order for us to better assist with determining why the device is behaving like this, please reach out to our Technical Support team at 877-297-6937 Option 1. We hope to hear from you. CyberPower

  • Rated 1 out of 5 stars

    Terrible! Already dead after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? CyberPower is dead after only 3 months. Never again!

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello BobE. The SX950U comes with at 3 year warranty from date of purchase. Please reach out to our support team at 877.297.6937 for assistance with warranty services. We hope to hear from you! CyberPower

  • Rated 1 out of 5 stars

    Doen't work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked less than one year and the whole time it was iffy

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      The SX950U comes with a 3 year warranty. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you! CyberPower

  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it it was broken , and it was late when i tried to return

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Alex, Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We look forward to hearing from you! CyberPower

  • Rated 1 out of 5 stars

    Lasted 2 months!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shorted out and blew my wall socket glad I was home or may have caught fire

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Julius,
      Thank you for taking the time to inform us of your experience. This is not typical and we'd like to get more information regarding the claim. Please contact us at 1.877.297.6937, we look forward to hearing from you.

  • Rated 5 out of 5 stars

    Best UPS I've bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a CyberPower UPS 7 years ago and its still running and have not had to replace the battery. It is a 1350 AVR for my computer, monitor, u-Verse gateway & DVR & phone base. In a power outage I shut down the computer, monitor & u-verse DVR if running and battery backup power the WiFi, phone & gateway. It has only ran out of battery power once in an electrical outage lasting over 6 hours. I'm giving this one 5 stars in hopes it does as well. Had APC and Belkan UPS's that lasted less than 2 years each. So if this one lasts anything like the 1350AVR I'll be very pleased. Will update this review if the SX950U does not last well past the 3 year warranty. It will be used to surge only protect our TV, amp and video equipment and battery back up the u-Verse TV box as it has to reboot everytime the power fails for even 1 second which is frustrating since lightning storms can cause our power to "glitch" many times in one storm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workings from home it just perfect for protecting work and equipment, plenty of outlets worth the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not long after my IT guy installed this for me, the electricity in the house flicked in and out before remaining steady again. This time, my desktop kept functioning as though nothing happened instead of shutting down as it did with my previous back UPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    950VA battery back up system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! For those of you that work from home and have periodic internet outages this will keep you up and running without having to reboot the router and computer. I would recommend getting this for optimum workflow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed up my systems good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electricity went out the other night,and the surge protector worked fine , not a blink. Kept everything running, until the lights came on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower - 950VA Battery Back-up system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. It was just what I needed for my computer. My last one was 13 years old and the battery still had 10 vlots in it. Great life span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using it for my PS5 to give me time to shut it down properly or to maintain long enough for the generator to kick on. Its come in handy several times over the last couple months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and affordable UPS System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing as advertised and gives me the confidence that my server is protected against power surges and temporary power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Battery Power Source

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Believe it or not we needed a power source for an inflatable Halloween dinosaur on our golf cart roof. Love the other features which we have fortunately not needed. Happy to have as back up power source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thought!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one i bought! My wife and i have for our work from home businesses and we love then. We loose power alot the these keep things going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower Power Supply

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my last power supply that ran for about 5 years and I suspect this will last as long :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have backup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, especially in the case of power outages. Kept several computers running while waiting for power to be restored.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and easy to use se

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very compact and easy to use, it very useful and fits perfectly anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE! EVERYTHING CAME IN ON TIME AND ALL UNITS ARE AS PROMISED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great ups with lots of features. If battery life is good, this a sweet deal.

    I would recommend this to a friend