Customer Ratings & Reviews
- Model:
- SX950U
- SKU:
- 10841637
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Poor Lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried out the CyberPower 950VA Battery Back-Up System in black. Was hoping for some reliable power backup, but it didn't last very long. Disappointed with its lifespan.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, we're sorry to hear that you're not pleased with the runtime of the UPS. The runtime on a UPS is dependent on the power consumption of the connected equipment. We do sell larger units with more runtime, please feel free to visit our website at: https://www.cyberpowersystems.com/products/ups/ to view our lineup of UPS systems. Thank you for your review.
IT dies after the 3 year mark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has lasted for exactly 3 years and 4 months. Warrantee is for 3 years. I do not recommend it.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Ariana, the batteries in the unit last about three years. The batteries are replaceable by a qualified technician. Please feel free to reach out to CyberPower tech support for assistance with your device at: (877) 297-6937. Thank you for your review.
Failed After Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit worked great until about a month after warranty period ended. Then, with no warning, beep, or any notice of trouble. Shutdown for about 30 seconds then restarted. Continued to do this randomly. Might run all day, might shutdown after 30 minutes of operation. CyberPower 825AVR
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello,
Thank you for providing feedback on this product. This sounds like a situation that may benefit from some troubleshooting. Please feel free to contact techincal support at 1-877-297-6937 (press 1).