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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1719 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 950VA Battery Back-Up System's long battery life, reliable performance, and ease of use. Many appreciate its surge protection capabilities, competitive price, and the convenient placement of its outlets and USB ports. Some users note the unit's size as a positive attribute. However, a few customers mention that the device can be noisy and somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,719 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these UPS. They work great and last long. I have been purchasing these for years.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    A must-have for computers!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have!!!! There's lots of plugs, a necessity when you have 3 computers, 2 monitors, lamps, printers, and so forth. You can plug the computers/monitors into the battery backup + surge protection side, and the lesser wights into the surge protection side, so the more sensitive electronics are protected against a power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent backup system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample outlets for equipment to use power backup. Easy to set up although had to work at getting the software.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great Battery Backup for my system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup is laid out nicely, battery backup on one side, surge protector on the other. Keeps my network up in case of power loss.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Batter Back Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery back up. Haven't had to use the battery feature yet, but I am hoping we don't have to. Love the USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    electronic protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality performance and solid value. don't use electronic equipment without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far pleased with results. small but powerful. worked out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent capability for small-medium power needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to address increasingly erratic electric service: too frequent brownouts, surges, and outages. Tried this to keep my cable modem and wireless router cleanly powered and hopefully keep steady internet service. I got this because it promised to handle fairly long outages. It has been over a year and it has performed extremely well. I've kept internet service even during outages lasting hours. I wish I could turn the alarm off, but that is an issue with Cyberpower, not Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge protector and TV/audio system power source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old surge protector wouldn’t hold a charge after 3 years. This was bought as a replacement, was cheaper, much smaller, has more functions and outlets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always seems to work and is here when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup. All the extra outlets helps a lot too. We use at a business and it’s great to keep the computers up when we have power issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this UPS for network and phone backup power. It is compact with lots of power for extend time without power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long runtime and plenty of outlets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CyberPower has been a really good battery backup brand. I had always been an APC fan for several years, but CyberPower units actually seem to give me less of an issue. This 950VA model has a TV, computer, and multiple game consoles hooked up to it, and it has a very long run-time upon power failure. I also like that this particular unit is somewhat thinner than some other models, so it fits better between shelves with enough room for all of the plugins and power bricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old charger, which I had for several years, would not hold cords in tight enough to charge. Very sloppy. I finally broke down and headed to Best Buy for a new one. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far for my tv, ps5 and surround sound. Lost power a few time's and this turns on instantly so i can turn things off properly. Have not tested how long would stay on using just the backup. Does what i needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FANTASTIC VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a new U.P.S. for my game room's many machines. This worked out for the better. Believe me, this is a heck-a-va nicer unit than APC's model(which worked fine until I had to replace it. Then their customer service sucked for a return). So far so good for this device. It switches on and off when one doesn't even know it. It can also send out emails to you to let you know when an issue has occurred(this may be a bit over the top though). Good buy but stay away from APC!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Solid UPS for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact UPS with an easy set up and multiple types of ports for both battery back up and/or just surge protection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyberpower is the best. 12 outlets with 6 backup power outlets very convenient

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Glad to hear you are enjoying your unit. Thank you for choosing Cyber Power! CyberPower

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolute necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided it was more than a good idea to have the TV, tuner, STB, etc protected by a decent UPS. Recently had a power failure and the STB took longer to come back online than the power outage itself so this purchase was a no-brainer. Previous experience with both APC and Cyberpower products and so far, I like the CP better. We'll see in the long run but this particular unit fills the bill for now. Probably never have another outage...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Power backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home network to help protect my computer. Very easy and works as intended. Plugs are easy to have multiple cables plugged in, but if you use a bulky cell phone charger, this can take up more space and cause an issue.

    I would recommend this to a friend