Customer Ratings & Reviews

This was my first ever time buying a pc and I would say this is the best experience I've had. The loading speeds are amazing!

10 out of 10 amazing product and customer service.

CPU is little slower than expected. Very much satisfied with overall build. Wish wireless keyboard and mouse wre bundled rather than the wired versions.

it's an amazing system and I highly recommend to everyone looking for a good built pc.

Love this purchase! Simple and Love it. Also love all the parts.

Good computer.. since first day it came with a nice pretty good keyboard and gaming mouse..

Just a good solid computer. Love the WiFi. Still have not used it for a game yet.

I love everything about the pc from its esthetics to its functionality.

For my first pc it is really really good and it is heavy duty

Do it come with the hdmi cable to plug in to my monitor and does the pwer cable come with it to

great pc came with all parts and in good condition. very pleased.

I love the pc i am so happy i decided to get this 1

Bought June 24th 2025 at my local best Buy. Now its crap after only 8 months. Cyberpower tech support answers fast enough, but... First the graphics card stopped working. They sent me a video on how to pull it out and to reseat it. Its a gaming computer you'd think it would be a good graphics card. Got both my monitors working for a few days but now only one works. ( not the monitor I checked it on an older PC). I lost my entire E drive which is the virtual partition of the internal SSD drive. They said go to Microsoft support, did that, reinstalled windows and had to start over again installing my programs and pretty much have wrote off 1tb of files that have disappeared. Also Cyberpower sent me a link to a recommended company to recover lost files, cost $70 and found 263 gigs of weird things, and NONE of the main files I wanted. Literally my MP3 music I purchased couldn't be found. Now their USB ports don't recognize drives or interfaces. Overall its a pretty bad computer. I wish I would have never wasted my money. And I'm not a gamer or a person who is constantly on my PC.

Has nice style case and rgbs but..customer service is horrible from best buy. I ended getting defective key board . After hour on the phone with best buy i was told by rep that they would send out another one should get in few days. Two weeks later nothing..called back next rep says oh yea we wont send another out not our issue call manufacturer or something. DO NOT BUY FROM BEST BUY just buy direct from cyber pc to buy.

Be careful of Cyberpower they love to give you cheap powersupply with most of their pcs to make them affordable. They love cutting corners which ends up being more money in the long run when you need technicians to fix your pc

First one was broken, second one was broken after a week. I've had trouble with mine for two years. It is defiantly worth to spend little more money for a more reliable PC.

So if your reading this bestbuy i gave a 3 star on this pc because it is lagging ALOT and all my games feel really slow and laggy so if you could help me please do.