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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Gamer Ultra Desktop's performance and its affordability. Many appreciate its ease of use and the option to upgrade components as needed. However, some customers found the size to be larger than anticipated and noted that the fan noise could be excessive during gaming sessions. The lack of built-in Wi-Fi was also a common point of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,205 of 1,205 reviews
  • Rated 1 out of 5 stars

    Didn't Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on this for a while with the good reviews, finally made the plunge to purchase it and it wouldn't even turn on. Called their support to make sure I wasn't missing anything, they said probably a bad motherboard. Just returned it and will be looking into other options or building one and not buying from Best Buy. Very inconvenient to have to lug it home, unpack, repack, and lug it back to the store all in the same day. Not a happy customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and tried to connect it to the internet by Ethernet cable and it showed and error so I called tech support for the company they are no help at all. this product is a complete waste of time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd time happening on a best buys purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is faulty or something along those lines...after 4days I get a hard disk error n 2more days later it wouldn't stop beeping .... Tried restarting it but the damned thing won't even turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with broken keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a kinda good pc and the keyboard came broken.Now I have to go to Best Buy and return it overall not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please Dont BuY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant even play csgo. please. dont buy this desktop

    I would recommend this to a friend