Customer Ratings & Reviews
- Model:
- GUA2600BST
- |
- SKU:
- 5833100
Customer reviews
Rating 4.6 out of 5 stars with 2147 reviews
(2,147 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Gamer Ultra Gaming Desktop's performance and the great value for its price. Many appreciate its ease of setup and the impressive graphics capabilities, while some experienced issues with fan noise and the power supply. A few users also noted the absence of a CD drive and some connectivity problems with the Wi-Fi.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Computer made popping sound, doesn't work now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left the computer on overnight to finish a download and wake up today and as soon as I start messing with it this morning I hear a couple loud popping sounds and my computer shuts off. From what I've read it is probably the PSU, but I am not sure. Only had this computer for 3 months and haven't messed with the GPU or anything that should have caused this. Wish I would have just been patient and built a PC or had one built.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good gaming PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I had this PC I have struggled to run new titled games when the PC specs are way above the recommended. Games like Call of duty WW1, Just Cause 3, Far cry 5 , Saints row, Gta 5 and barely even fortnite. The fps in these games are just so low that I just want to stop playing as a whole. Overall a really big dissapointment for my first gaming PC. I really want to find out whats wrong.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Francisco,
We are deeply sorry to hear of your experience. It appears there may be an issue with the GPU. Please do not hesitate to give our support agents a call; we would love to help.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
Good at first.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this PC around a month ago, I used it to play fortnite, worked great. Until today when I went to get on and it would not pull up the log in page, it gets dim like it's going to load but, eventually returns to the home screen. I tried restarting it, can't figure out what the problem is. Very unpleasant surprise, I would have suggested buying this computer until now.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Steve,
Dear Jimmy, We are sorry to hear of your experience. It sounds that Windows may have been corrupted so its failing to load and looping its attempt to boot. Please feel free to get in touch with our support agents for assistance getting the PC back up to normal. Tech support: (888)937-5582 - CyberpowerPC Support
Rated 1 out of 5 stars
cant play games, stream games, or watch youtube
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just open i set everything up and i cant even play game or stream them or i cant watch video such as youtube without the computer blacking out and crashing i have to force reset. look online for reason why nothing have work. i bought for streaming games but i guess i wasted my money im pretty upset. If someone can help please do.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
Our most sincere apologies to hear of such an event. Unfortunately, we cannot predict when/where a given part will fail, and for this reason we're happy to offer our manufacturers warranty. Should you ever have any problems or concerns regarding your PC or hardware, you're welcomed to give our support team a shout, & we'll of course be happy to address any/all issues for you.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
Sold with windows not activated + no key
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. Windows not activated. No product key either. Now have to deal with this.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are deeply sorry to hear of this experience. The computer is equipped with a digital key so it is embedded in to the mother board. In order for the PC to activate it requires an internet connection. Please give our support agents a call if the PC continues to fail the activation.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
Motherboard doesn't supported with Windows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer stopped working after a last update. The Windows support team said that the motherboard doesn't tested and supported with the latest version of Windows:( How they can sell this PC?
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Dim,
We are sorry to hear you feel that way but we do test the PC as a while with any current version of Windows. But as everyone else any we do not get any new updates for Windows until Microsoft releases them. Generally if a Windows update is causing problems, performing a clean install would fix the issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
2 bad computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer shuts down mid game mouse and keyboard go black unresponsive and forces cold restarts 2 computers with the same problem.
No, I would not recommend this to a friend