Customer Ratings & Reviews
- Model:
- GXI2800BST
- |
- SKU:
- 6400455
Customer reviews
Rating 4.5 out of 5 stars with 442 reviews
(442 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the outstanding performance and good value for the price of the Gamer Xtreme Gaming Desktop. Many appreciate its ease of setup and the smooth gameplay, with positive feedback on graphics and quiet operation. However, some users mention the need for more RAM and have reported issues with the power supply. A few also experienced problems with the mouse.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Power supply
Rated 1 out of 5 stars
Poot quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gaming desktop for my son because of good reviews. We were excited when we got it, unfortunately this pc won’t turn on, check all the connection, power supply, even my electrical outlet. Removed all the cables from power supply to harddisk and motherboard hoping it will turn on. Spent an hour checking all connections, nothing it is a waste of time.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Hungyworker,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My graphics card went out in the first month not the best computer but not the worst they did send me a new one for free.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Bobby,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
New pc for son’s graduation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse broke the first day of use and keyboard is not very quick to respond.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear PCMom,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
Cyber power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problem with the tower don’t come fix right. But now run good I spend more money fixed but
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Rabelo,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 3 out of 5 stars
Performing good but a bit noisy...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is working nicely. However, the noise could have been much lesser.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear MBRN,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Item did not work upon arrival.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer did not connect to my monitor. It was plugged in to the GPU. Tried everything. Different cables, unplugged the GPU and plugged it back in. Everything else powers on from the Motherboard. Either it is a faulty motherboard or a bad graphics card. Either way, I was shipped a defective product for my home office. This is not the level of service I expect from Best Buy or it's Vendors. Item will be returned tomorrow. Cyberpower PC, is the party at fault. Not BBY.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Pesh,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Slowest pc
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy this pc because it had what I thought were good graphics and ram but turns out that it was not and it was really slow. I could not even load google chrome on the device.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Chintu,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Just bought this and would not power on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent hours checking every connection , power outlet , cable , screw you name it trying to get this to power on. I contacted geek squad and he said “ did you check the power cord ?” Yes . Then he said I can take it in to get it repaired and sent me a link to no shops taking appointments for repairs ! So I spent another hour giving this a chance hoping maybe I missed something . Nope still didn’t power on. I will be returning it tomorrow and having to buy it all over again and buy the protection plan again and wasting more time and money.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mona,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Arrived in terrible condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer arrived with RAM stick not in the slot and freely bouncing around the case, with one of the fan props as well. I don't know if this was due to poor assembly or delivery. One of the side plate screws was torqued on so tight that it actually caved in the metal. After putting the RAM and fan back together I attempted to turn on the computer but it would not make any connection to the monitor, no idea if this was a dead video card or Mobo but at this point I told the Customer Rep I didn't even want an exchange. Extremely disappointed with CyberPower and unfortunately will be moving on to a different company.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear agomes,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
This PC Sucks and so does best buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Pc I have ever owned, I bought in August of 2020 I have literally used it about 7 times and it does not want to power on. I was advised to not purchase the geek squad plan because it was not needed since product is under manufacture warranty for the first year. The rep did not tell me I had a limit as to when I could buy the geek squad plan. Now I am stuck with Cyberpowers warranty which is horrible I have to pay and ship this brand new broke down desktop from Texas to California!! Dissapointing is not even the right word.
No, I would not recommend this to a friendRated 1 out of 5 stars
Two different ones and neither worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved two of these, one from the initial purchase and the next after refunding the first. The first would not recognize any network devices and I went through hours of multiple customer service and them sending me a new wifi card to still end up having to refund it. I then recieved the second one, believing it was a rare malfunction, to have it not turn on at all. I liked the look of the pc and the specs but I've gone through about of month of customer service and sending things places for a product that costs about $1,000 and doesn't even work.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Onion,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Computer came with broken wireless adapter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless adapter is broken. Will not activate. Told to go to Geek Squad - had to wait 3 weeks. Then Geek Squad refused to look at PC. Now past return date - no help from anyone. This is the worst experience I've had with Best Buy - ever
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear ScottS,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Bought Twice Broken Both Times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I bought this PC twice and had to return twice. The first time everything was fine for 2 days, until it just stopped working and would not turn back on. I bought it a 2nd time and it came in the mail w one of the fans broken off on the inside. Best Buy would not fix it for free (corporate said they would, but brought it to the store and they said no). I would give 0 stars if I could. Terrible buying experience.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Neverbuyingagain,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
- Cons mentioned:Mouse
Rated 1 out of 5 stars
really bad quality for almost $1000
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Material is to fragil and cheap. Mouse arrived broken and desktop had a dent
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Soni,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lights didn’t work in the bottom fan. Big disappointment.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Gamermom,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Broke 1st week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer seemed to be great until it shut off and wouldn’t come back on. Geek squad was great. They looked at it and said there was nothing they could do so they replaced it with a slightly better PC at the same price.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear BenTheBondsman,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Terrible pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived not displaying on my monitor I was on the phone with customer service for hours and no one answer so I’m returning it today and having to get another one
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Drake,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Gamer Pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with this pc it wouldn’t turn on. I am sure it was probably just this one but returned for a different system
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear mondo,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Doesnt run well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't run as well as I would like... compared to my IbuyPower one it isn't worth what I paid for it.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Brown99,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haas been delayed for well over 6 months and no update won't even let me cancel
No, I would not recommend this to a friend