Customer Ratings & Reviews

Hello, I ordered this computer for myself. It was my first official gaming PC. Before deciding to purchase this PC I've looked at many different options here at Best Buy. The options were pretty limited as a lot being out of stock. I've settled with this one because of the reasonable price and good decent reviews. Pretty excited, took about a week to get here. It was really easy to install. I turned it on and started getting everything ready until I've noticed one of the monitor's fans wasn't lighting up. Pretty disappointed but not a big deal. It's just a light, something that in the future I can replace. After that I also noticed that it was making a lot of noise, I didn't know if it was normal as I've never had a before PC before, much less a gaming one. I downloaded some games and most of them were unplayable, I couldn't start the games or if I was able to download it was terrible, the quality was terrible, it was extremely laggy and it would take forever to load. There were just a select few that would work kind of decently. I didn't know if that was the performance of this PC monitor that I got or if it was defective. I searched only and didn't really find anything. After about a week I took it back to Best Buy were they checked it and it turned out it was defective. The fan in the back the one that the light didn't turn was the thing causing the problem. It was than just the light. I'll know better next time when upgrading. They offered either a replacement or my money back. I chose more expensive different brand. I don't know if this is a problem with this PC brand or I just got unlucky. Maybe it could of have been a great PC, who knows.

2 months in to this.. Graphics card is bad. Unable to replace graphics card because they are specific for this machine .

Computer, key board and mouse look real cool. But at this point, one month after purchase, I would say don't spend your money for it, it is slow. I have paid the Geek Squad to look at a two week old computer to see why it is slow. Received an e-mail from them "thank you it is fixed". Still low. CyberPower says hook up a cable in place of the WiFi. Still slow. Slower than our old Dell.

I’ve been using this for about a year now and I’ve honestly not been able to play anything aside from The Sims. Any other gameplay overwhelms this pc and crashes more often than not. I was pretty Naive when I made this purchase and now that I’ve done the research….this is not the pc you want if you’re gonna game.

Was not happy with this it keeps crashing and graphics suck

Quality control for this product must have been on vacation. I opened the box and the power cord, manuel, and the mouse where missing. I’m not sure what else is wrong at this point.

Absolute piece of garbage. I bought this in September and it’s already needing repairs. Want Best Buy to help? Good luck! They laughed at us for buying this brand.

Don’t buy this PC. It’s not a good product whatsoever