Customer Ratings & Reviews
- Model:
- GXi3800BST
- |
- SKU:
- 6617072
Customer reviews
Rating 4.4 out of 5 stars with 292 reviews
(292 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Gaming Desktop for its amazing overall performance, quick boot speed, and easy setup. Many also appreciate the quiet fans. However, some customers have expressed concerns about the power supply and the limitations of the SATA port placement.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one in less than a month and it was defective as well. Customer service is a joke and they want to ship me a 3rd one as a replacement. I'm done with Best Buy. I even bought the protection plan which did me no good.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible machine. It has a problem where it will completely shut itself down in the middle of a video or game without any sort of prompt. The game or video will be running and then the screen goes completely black with the entire system shutting itself down. I have to manually hold the power button to turn it off and on again. I am extremely disappointed with this product. My old system with a NVIDIA 1660 vastly more stable. Stay away from this pile of trash.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not do PowerPC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video card is iffy. It should be plenty capable but the screen blacks out here and there for a couple of seconds. Updating the driver takes over an hour.
No, I would not recommend this to a friendRated 3 out of 5 stars
Need the promised rebate!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is good but I'm still waiting for my 10% rebate. The purchase was 6 weeks ago!
No, I would not recommend this to a friendRated 1 out of 5 stars
Power supply NOT adequate for this GPU and CPU
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this computer as a gaming only computer. It constantly has power failures and come to find out, the cheap power supply (APEVIA ATX-PR850W) is no way configured correctly to handle the other components in this computer. The fact that CyberPowerPC's try to get away with cheap and inferior power supplies that cost $50 less than reliable brands more capable is ridiculous! This is a very well known issue that you can easily check on multiple websites and I wish I would have know this beforehand. Its likely the reason they don't list the power supply in their specifications which is also a bit shady!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
DONT GET IT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this pc even upgraded the storage but it honestly is the worst pc I ever had in my life, even my laptop worked better. Yes it can handle games with little to no lag but it has a price on it. The price is that it constantly crashes, or bluescreens, or gives errors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this and within 2 days I had returned it. I was having issues in every possible manner. My WiFi card was terrible, giving me no reception anywhere I placed it in my house, and all the ethernet ports are used for work reasons. The GPU was messing with my monitor to such a high degree, to where even the settings were being messed up by this. When I brought it into Geek Squad, the representative said some of these issues were very common in this brand of PC. I would not recommend to others. The price for the technology listed is wonderful, nothing else about it was. Research more about this brand if you wish to get this.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 3 out of 5 stars
Computer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well but does crash on games with high graphics
No, I would not recommend this to a friendRated 2 out of 5 stars
i9-14900F
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot give a good review since i had to return it after trying everything to make it work without intermittent shutting down or going to the sleep mode with no reason. Sometimes I had to hard start the computer in order to start it again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
- Cons mentioned:Port placement
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC has massive manufacturing issue, cant plug in any monitor cables. GPU ports are obstructed by PC case.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Bad Product and Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO not Buy this. The panels are real Glass. The item came in broken and that was me picking it up from store. When i reached out to the customer service, they asked me to reach out to CYBER POWER +1 (888) 900-5180 to file a claim.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad quality production
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer literally came with problems out the box. The specs are pretty fantastic if they actually worked. After hours of trouble shooting and stress tests it was clear they didn’t put much effort into insuring this product was functional. Extremely frustrating at a high price tag like $1900
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing part of the case and windows was faulty so it wouldnt boot all the way
No, I would not recommend this to a friend- Cons mentioned:Graphics card
Rated 1 out of 5 stars
Broken pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came broken out the box.graphics card dint work from day 1.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a complete waste of money. It constantly goes into standby mode and doesn't function as expected. Save yourself the frustration and look for a better alternative. Best Buy, please do your due diligence and remove this from your site. Stop misleading customers and wasting our time
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for video editing. Dont waste your money. It lags and locks up frequently. Has a hard time handling even small videos. My laptop from 2020 literally processes faster
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
So bad I returned it twice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tower stopped playing games after 2 weeks. Restarted on its own 2 or 3 times. Audio crackling was an issue as well. Returned it got the same model. Has Restarted 4 times sound still an issue. Honestly its a waste of money. Go for a brand you know and trust.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Do not waste your time and money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one. It showed up broken. Drove an hour to best buy to replace it. Brought the new one home. It was broken in less than 2 weeks. $1900 and it literally never worked right once. I've been troubleshooting something the entire time until it broke.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work at all. The first one i had would randomly shut off or restart, even when no applications running, so i exchanged for the same model. This one does the same exact thing. Returning this weekend.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Worst pc ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worth pc ever dont get fooled by the specs it crashes ever 10min can’t even download a good or do anything on it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST