Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My daughter loves.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter..shes loves them..uses everyday.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the kind words, Lisa! We are happy to hear that your daughter enjoys our bulbs. We hope to be able to continue providing satisfactory products and assistance moving forward! - Cync Support
Rated 2 out of 5 stars
Almost good, but not quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart bulbs.. they should connect to your home wifi and allow programming for scenes, moods, times.. Problem is, they do not stay connected to the network and take so flipping long to reconnect, that you could have turned them all off, then back on, then off again before they're back on network.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Kidbanshee, these direct connect light bulbs require a constant 2.4ghz wifi to maintain a connection. These devices should not be disconnecting unless there is an issue with the wifi. If you need any assistance please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as replacement looking for easy user access
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for your constructive feedback! I will forward this info to our development team for future improvement to the app. -Cync Support Team
- Pros mentioned:Price
Rated 1 out of 5 stars
Poor reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried pairing these lights to the apps for two hours and finally only got 6 of 8 to work. They were far cheaper than Hue lights but their reliability is so bad I’m going back to Hue for these 8 bulbs. Even with an amazing Black Friday price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there sorry you were not able to get the other 2 lights to connect. If you are using the Google Home app for setting them up they do have a 6 device limitation per home. If you are having issues please don't hesitate to reach out to us at 1-844-302-2943
Rated 3 out of 5 stars
Bulbs in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying to pair. It took me over an hour. But then it worked well
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback. We're sorry to hear it took some time to pair your devices, sometimes certain wi-fi networks, distance, and certain light fixtures all can affect the connection process. It is great to hear that you were able to connect your devices successfully. If you need additional assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 2 out of 5 stars
why need wifi?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 out of 4 is defect (No Wifi connection). Ask return but best buy need return all 4. Ask GE take multiple test finally get replacement in 2 days. There is no reason need wifi connection, What want to send out? building camera or microphone?
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are sorry to hear that your purchasing and setup experience has been less than ideal. We do offer these bulbs in a Bluetooth-only format the product code for them is 93104413 when searching online. The Wi-Fi connection is to improve the range and connectivity as well as being able to control them from the app away from home. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team
Rated 3 out of 5 stars
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re cool but they don’t work well with Alexa..
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .Hi Coco, thank you for taking the time to leave feedback. If your devices are not working with Alexa we have a few solutions that can resolve any issues you may be having. You can find our support article here cyncsupport.gelighting.com/s/article/alexa. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team
Rated 2 out of 5 stars
Poor Alexa Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the lights themselves work great and have a nice range of color, their compatibility with Alexa is glitchy. They drop connection and lag constantly. I have other smart lights of a different brand and they do not have this problem. Not recommended.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 3 out of 5 stars
They are ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work 80% of the time i have to reset them alot.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you have been experiencing an unideal experience with your bulbs. Here is a helpful link that will provide you with a walkthrough on setting up the bulbs with our Cync App cyncsupport.gelighting.com/s/article/setting-up-light-bulbs. If these steps don’t resolve your issue please feel free to contact us directly. Feel free to call us at 1-844-302-2943. – Cync Support Team
- Pros mentioned:Color changing
Rated 5 out of 5 stars
LED lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and just in time for Christmas lights
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave us a positive review! We are thrilled to hear that we could help brighten your home for the holidays. -Cync Support
Rated 3 out of 5 stars
Tony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't like the noise they make and the app keeps turning off
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Krispykreme, we would like to look into this for you. If you could please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We would be more than happy to assist. -C by GE Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light, use it a night. Very colorful as well
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bluetooth lights work well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights. Work very well. Highly recommend. A+
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience with our Cync products! We are happy to hear that you are enjoying the convenience of smart home lighting. -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart lights and all the color options.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Chris, thank you for taking time out of your day to leave a positive review! We hope you continue to enjoy the colorful benefits of smart home lighting. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are difficult to set up and frequently need to be reconnected to the app, for some reason. Also, i can't get all four to connect to the app at the same time. They are a source of frustration
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friend - Cons mentioned:App
Rated 1 out of 5 stars
App
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulb work the good thing. The app really suck
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for bringing this feedback to our attention. We are sorry that hear that the Cync app did not meet your expectations. If there is anything we can address for you, please reach out to us at 1-844-302-2943 or cyncsupport.gelighting.com. We would appreciate the opportunity to improve your experience. -Cync Support
Rated 3 out of 5 stars
Its ok. Just costs too much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and you can definitely find better or same for less.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback and thank you for choosing C by GE! -C by GE Support
- Cons mentioned:App
Rated 1 out of 5 stars
WASTE OF MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.G A R B A G E Do not waste your money on this Right out of the box it makes you download a garbage app that has a 2 star rating on the app store Needless to say the app doesn't work for **** thus making the bulbs worthless
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience with your new lights Ron. This is not typical performance that the app or the products should be doing. Please consider reaching out to us directly so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product. Constantly disconnects from google home. More trouble then its worth... try using cync app to connect to google home and it just tells you no devices found. Would not recomend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you have been experiencing this issue with your bulbs disconnecting from Google Home. We would like for you to verify your devices WiFi credentials here is a link with the steps to do so cyncsupport.gelighting.com/s/article/updating-wi-fi-credentials. If this issue persists, please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Poor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unresponsive app and poor interface. The lights frequently go offline on their on and the app will also not recognize or remember your lights. This product made me want regular light bulbs
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We are sorry to hear that you are having connection issue with our devices and our Cync app. We would like to gather more information on the issue that you are experiencing and would love to assist you to get back up and running. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team