Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless without a GE Hub. They don’t tell you that when you buy it.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello. Thank you for leaving your review! I just wanted to clarify that the Direct Connect bulbs have a built in hub so you do not need to purchase one unless you are using the Bluetooth smart bulbs which need a GE Hub to communicate with Google Home or Alexa. i hope this helps! If you have anymore questions, email [email protected] or call us at 1-844-302-2943.
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both bulbs died in first 5 minutes of operation. Poor quality
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .This is not the experience we expect our loyal customers like you to undergo. We would love to assist you and get your devices working. Please reach out to our support desk at 1-844-302-2943 or email help@cbyge.com for any assistance. -C by GE Support
Rated 2 out of 5 stars
Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to work. Will try again or call customer service
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Catspaw - We will be more than happy to help you with any issues you run into with Cync. Please don't hesitate to call us at 1-844-302-2943 for assistance. -Cync Support
- Pros mentioned:Color changing, Compatibility
Rated 4 out of 5 stars
Ultimate Value Full Color Light Bulbs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does exactly what it is intended to do and despite being a little complex and tedious to set up, but it is definitely worthwhile as the result is great. As advertised, millions of colors to choose from the app and is compatible with Google Home. These work perfectly to modernize any existing light bulbs in a home and can truly change the mood and set a different atmosphere when using them. I would 100% recommend these if they are on sale because at a regular price of $50, it's not that great value. However, at a discount price of $25, it's the best combination of value and quality that exists compared to C by GE's competitors.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out to us Ahlix! We greatly appreciate the honest and concise feedback it greatly helps us to improve in areas that we can, because we are always looking to improve our products. We hope that you enjoy the lights!
- Pros mentioned:Color changing
Rated 5 out of 5 stars
These are feature packed. Use small electricity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are awesome. They do it require special Alexa hub or Google nest or anything. Although I use an Alexa echo. An old 50 dollar one. Makes like so easy. Before I leave I set a thing where all the lights go out when my phone leaves my house. They go above and beyond my expectations. I knew they can change into any color and any shade of that color. I also knew that you can use 10 different shades of white. Bright white. All the way dow to sunrise and sunset. I like sunset cus it makes everything seem warm.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are so happy to hear that you have been enjoying your experience with our Full Color Direct Connect Light Bulbs! Thank you for taking time out of your busy day to leave us this review. - Cync Support Team
- Pros mentioned:Color changing
Rated 4 out of 5 stars
Almost perfect !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a basic smart bulb, it does a good and decent job and so close to being perfect. Full color range is great. Ability to schedule light, dim, change color is also great, especially when you are able to control these function through alexa or google assistant . The only one flaw that is missing and kind of a major is "light effect" Not a lot of people care about this, but the standard RGB these days comes with the ability to custom light effect or preset light effects such as full color fading, strobe, flash with even fast or slow speed, or maybe even light react to the sound of music or video game and such. Hopefully GE will release a new firmware that added these standard effect in the bulb so that it truly creating an immersive light experience. Something that Philips hue been doing since day one. 800 lumens is ok for bed room, but for living room, I would love to see a version that is over 1500 lumens.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi thank you so much for such an honest and extensive review. We appreciate you sharing your experiences with us, and we are always looking for ways to improve our app and products. The lighting modes and RGB features is something that has been highly requested already, so I will share this with our development team.
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always turn off and will not stay on will never buy it again
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello, John. We are sorry to hear about the inconvenience you've experienced using our smart bulbs. If you would like, we want to help! You can contact us at 1-844-302-2943, and we will be happy to assist! - Cync Support
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Add a little fun!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outrageous! I cannot believe how many colors and hues are available to set up in the lightbulb via the Google Home app. Easy set up. Great price. If you buy the warranty for a relatively low price Best Buy will replace the bulb in the event anything goes wrong or simply through regular use. Steal! Where else can you find an ambient light in magenta or deep indigo blue?
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Pros mentioned:Color changingCons mentioned:App
Rated 3 out of 5 stars
Its fine not the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are very pretty and pigmented. And i like the options from cool to candle light. But The app doesn’t want to sync up with the bulbs a lot and im standing there refreshing the app trying to turn the lights on or off which is annoying. Also, the scheduling does not work! I have it specifically set to where it turns on at 6pm but instead its turns them off if they’re already on.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Diana, thank you for bringing this to our attention, and we regret any issues you had with your schedules. We implore you to view our guide on creating scenes located here cyncsupport.gelighting.com/s/article/scenes-and-schedules. As always if you need direct assistance please reach out to us at 1-844-302-2943. -Cync Support
- Pros mentioned:Compatibility, Price
Rated 5 out of 5 stars
Quality at a fair price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheaper alternative to Phillips Hue. Works good with google nest
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Tim- it is great to see this five star review from you! Our team is increasingly grateful each time we hear positive feedback from our valued customers. Thank you for taking the time to share your thoughts. -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Lovely.. just lovely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a very unique bulb, different than the previous ones I've ordered. More choices of color & color customizations. Candle is my favorite preset lighting. You will not be disappointed. One of the best LED color bulbs on the market right now.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave such a positive and in depth review about your experience. Our Team is pleased to hear that you are loving your Direct Connect Full Color Smart Bulbs, and that they are making a positive difference in your space. We are grateful you chose Cync! -Cync Support Team
- Pros mentioned:Color changingCons mentioned:App
Rated 2 out of 5 stars
Look elsewhere...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these elsewhere. If you want to use them with Google assistant, don't even bother. Super frustrating unless you like hearing Google Assistant saying "sorry See Why En See by Gee Eee is not available" for each bulb you have on your WiFi. I cannot stand them. The app is miserable as well. To be fair, the color seems to be decent.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Jimbo, sorry to hear that your devices are not pairing with Google Home. We have a guide on getting this set up here cyncsupport.gelighting.com/google. Feel free to contact us at 1-844-302-2943 for immediate assistance. -Cync Support
- Pros mentioned:Price, Setup
Rated 1 out of 5 stars
Easy to set up, but also easy to flake out on you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were on sale and I got them for $35. Took them home and synced them up with Google Assistant. It went super smoothly and the lights were very quick to respond to any of my commands. The only *slightly* bad thing about them was that when they changed colors, they just snapped to the new color instead of fading from the current color to the new one. Oh well not really a big deal. I went to bed happy with my purchase. Then the next day, the lights were suddenly not responsive at all. All four of them ignored my commands. I was eventually able to get them to light up by toggling the physical light switch a few times, but they still wouldn't react to what Google Assistant was telling it to do. So I deleted them from Google Home and tried to start from scratch, but they weren't discoverable any more. So I took them out of the sockets, put them into the box they came in and took them back to the store and got a full refund. Yikes! Why is it so hard to make a good smart bulb that doesn't flake out?
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hi Joe! We are very sorry to see you go. In this instance your devices needed to be Factory Reset. The process takes about 54 seconds and allows the device to enter setup mode where they can be discoverable. We have a very useful video guide that times this out for you here, cyncsupport.gelighting.com/s/article/factory-reset-your-device. Our Team is available Monday through Friday 9:00AM-9:00PM EST or Saturday and Sunday 10:00AM-7:00PM EST. A Technician would love to speak with you and walk you through getting the bulbs connected should you choose Cync again. Please feel free to reach out to us directly at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing, Price
Rated 2 out of 5 stars
Wasnt seamless with google home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It advertises seamless setup with google home but it wasnt seamless. I had to download a separate app to add the lights to my home, but then google home always had some connection issue. The colors were vibrant and the price was fair but wasnt smart enough. I also bought regular white smart lights and they worked fine with seamless setup.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Sorry to hear you had connection issues with your devices. If this is still occurring we would love to help. Feel free to contact us at 1-844-302-2943. -Cync Support Team
Rated 5 out of 5 stars
Great smart lights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use theese lights around the house. Love that i can schedule times for them to automatically turn on or off
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 4 out of 5 stars
CYNC full color direct connect smart bulbs by GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I love the purchase! The only reason I'm giving 4 stars instead of 5 is because some of the solid colors such as your blues, greens, reds etc. could be brighter. On the other hand i love the realistic aspect such as sunset, sunrise, daylight, sunlight, blue sky, snow etc. If you could update the app & add rainy, cloudy/gloomy, some others & touch up some of the primary colors that would be awesome.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave us this colorful review! We will pass along your feedback to our development team as we are always looking for ways to improve the experience for our users. -Cync Support Team
- Cons mentioned:App, Connectivity
Rated 2 out of 5 stars
These bulbs are far from worth the effort: SKIP!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a Black Friday deal and even at a discount, these are NOT worth it. I spend more time factory resetting bulbs in order to get the app to recognize the bulbs. And if I get lucky enough to ‘discover’ a bulb, half the time the app fails to find the internet connection. These are cheap junk products.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Jonny, we're sad to hear you are having issues connecting your lights - definitely not the experience we want you to have. If you need any assistance connecting your lights, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Cync smart light bulbs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love these smart light and use them all over our house.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing this positive review for Cync Direct Connect Smart Light Bulbs! We are grateful that you chose Cync for your smart home venture. -Cync Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lights and work as they say. Easy to use nice effects.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friend - Pros mentioned:Color changing
Rated 5 out of 5 stars
Colorful lightbulb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and it works without a hitch. Must buy
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are ecstatic to hear you are enjoying the Cync Direct Connect Smart Bulbs. Our team is grateful you have chosen our brand above the rest to enhance the quality of your space. -Cync Support











