Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve tried several and these lights just are not consistently reliable. Do NOT recommend
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We regret hearing this and would love to get to the bottom of why your devices are not performing as expected. Please consider contacting us to make this right. Our support team can be reached at 1-844-302-2943. -Cync Support Team
Rated 1 out of 5 stars
Just terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to reset these things every week. Also, the choices in wireless switches is god awful. Spend a little more and get the other brand.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This is certainly not how our devices were designed, please ensure you are not logged onto multiple devices with the same login, that the app is up to date and that all firmware is on the latest version. Should the issue persist, we would be glad to troubleshoot to resolve this issue. We strongly encourage you call our live Support Team at 1-844-302-2943. -Cync Support Team
Rated 1 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not. A. Fan. At. All
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave us a review. We are sorry to hear that the Cync Full Color Direct Connect Bulbs did not meet your expectations. We would like to know more about what we could do to improve our products. Please consider reaching out to us at 1-844-302-2943. Your feedback is greatly appreciated. -Cync Support
Rated 1 out of 5 stars
Inaccuracies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says its ready to use right out of the box with just the C by GE app. It's not. You need wifi
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out! Our direct connect lights require wifi, however we also carry these in a bluetooth version that connect via bluetooth instead of wifi. Feel free to contact us at 1-844-302-2943 if you need more info. -Cync Support Team
Rated 1 out of 5 stars
Never buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never would work with Alexa. Poor project that I would not recommend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 2 out of 5 stars
Using with Google home ruins product experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely DOES NOT work well with Google home. 80% of the time the app won't ever respond to Google home commands, 15% of the time it's about a minute late or only commands one light at a time. 5% it works some times
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello, Erik. We are sorry to hear that you've experienced some trouble getting our products to work with your voice assistant. We would like an opportunity to assist. Feel free to contact us at 1-844-302-2943, and our team will be happy to work with you until a solution is found. - Cync support
Rated 1 out of 5 stars
software needlessly complicated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software was horrible to set up and I never got it working. Decent basic light though.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're so sorry to hear you had trouble setting up your smart light. A common solution to setup issues usually involves a factory reset of the light bulb. You can find the reset process on our Support Center at cyncsupport.gelighting.com. We'd also be happy to assist you directly if you'd like. You can contact us at 1-844-302-2943. -Cync Support











