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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,314 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these lights for about 5 months now. You can customize them to any color you want and control them through the app. Recently, I have noticed that one light switches to a yellow-ish color on its own despite being set to a "cool" sunlight color. It is odd that this is happening but it only occurs for a few minutes then switches to the correct color I have selected. Other than that, I would purchase these again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Gilbert it sounds like that bulbs' firmware might be out of date can you check to see if the firmware is up to date? If that does not resolve try factory resetting the device. Feel free to contact us at 1-844-302-2943 for assistance with this. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Bulb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! They are easy to control through my phone with multiple options for color and brightness

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Fun Gaget for Holidays

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product for Kids Room, they loved the color change via Google Assisstant and setup was breeze..!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Abhi we are glad to hear that your kids are enjoy their new smart lights! Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you’ve figured out how to set them up pairing is easy, work as they should. I’ve slowly added more and more of these lights to my house and now I’d hate to go back to having to get up to turn a light on or off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Austin, thank you for taking the time to share your experience with our Cync light bulbs! As a valued customer, we strive to provide you with a seamless setup experience and excellent smart home lighting options. Please feel free to contact us at 1-844-302-2943 if you have any questions or need any assistance. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Lovely lighting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the two bulbs worked straight out of the box which is the reason for the 4 star rating, otherwise it would be 5. The color changing and dimming capabilities are awesome!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Lmnop, thank you for taking the time to leave a review. We are glad to hear that you are enjoying the dimming capabilities of the bulbs. We are sorry that one of the two bulbs failed to setup seamlessly. If you run into issues in the future, please reach out to the Cync support team at 1-844-302-2943. We would be happy to assist you! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Ordered more!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! From the various shades of typical Light, to the Thousands of colors. I love these and have ordered two more sets. There are a couple off glitches I’ve experienced while setting them up. Fore two of them, I had to run a factory reset (Google it) be patient, it’s worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to have for any occasion. The app is easy to install and use. I like being able to have everything turn on at a certain time, and being able to control the brightness is really nice. I also like the preset lighting effects.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Cool lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them everytime I go in her room different color and easily controlled with her alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that Jg69! Thank you for being the best part of GE. -C by GE Support

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Bulb

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv these smart bulbs easy to set up easy to use been a great addition to the smart system

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Google Home Mini Light Bulbs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are great an all but I was having trouble with connecting them and getting them set up through my google home mini. Beyond occasional technical issues in connection, great product

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate the honest feedback! We're glad you were eventually able to get them set up and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that these GE direct connect bulbs don’t need a hub to work, all need is WiFi. It’s just screw in any fixture set up app and you’re done! I use my goggle mini speaker and can speak to turn them colors, on, off Very bright and large variety of colors to choose from. I also have the hue bulbs in my house, you’re able to use both and at less than half the price for the GE smart bulbs they work just as well, very happy would recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that the Direct Connect Lights are working out for you Terri. Thanks for giving our products a try and for leaving a review. We hope you enjoy your lights!

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Colors are great and easy-to-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to set a mood on a room, excellent variety of color options and the app is easy-to-use!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review! We hope you enjoy your new lights. -C by GE Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the kids Very easy to put set up and use Works with alexa to put different colors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Rachel, we are glad to hear you had a good experience so far with our devices. We hope your kids enjoy their new lights! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. Set up was easy. No hub required. Download mobile app and there ya go.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for when your out of town or in a hurry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these! So they work with Google and you can turn on your lights when your away from home using Google Home app on your phone . just link these and your good to go, In a hurry , just say Hey Google turn everything off and boom... everything is off .. love it !!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this positive review! Our team is glad to hear that you seamlessly linked your devices to Google Home for easy smart home control. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Better value than Hue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Sometimes I have to close the iOS app and reopen it in order for the bulbs to change to the proper color. No idea why it doesn't always take on first try. Otherwise they are good. They remember their previous color settings even if power is turned off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this to our attention. Please ensure your app is up to date. Also, we recommend clearing the cache on your mobile device by, powering the phone off, waiting one minute and turning it back on. Should this yield the same results please reach out to us directly, at 1-844-302-2943. A Technician is on stand by awaiting to assist. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    smart color changing bulbs by ge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light bulbs are the truth, and i bought them because they are GE products and i know you never go wrong with anything GE but although one of them stopped working just 2 weeks after purchasing them and i got a quick replacement from bestbuy. I love the color changing features a lot because i use them at night and also the fact that the light bulbs can be on a schedule to come on by itself at a certain time is really cool.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences Dennis! Thats great to hear. We appreciate you entrusting GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulbs to work with Alexa

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart bulbs that are easy to configure and setup to work with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync to enhance the quality of your space! We are grateful to be your brand of choice, and appreciate you leaving this review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulb, a lot of customization, ease of use is great, the only thing wrong with is it how it works with the Alexa and the inability to work with HomeKit. But overall I like the product. It’s super convenient to just say “Hey, [insert smart assistant], turn on/off lights”.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    GE Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very EASY to use and also to setup through either via wi-fi or via the app

    I would recommend this to a friend