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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,314 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great work light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found they’re great for everything. My favorite feature is the ability to change the tone of white from bright, white, and warm. Makes the light perfect for working from home. The colors are bright and vibrant.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey, Timothy. We are excited to hear you are enjoying the full range of capabilities our smart lighting has to offer! Thank you for taking the time to share your experience and for being the best part of C by GE. - C by GE Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great affordable product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I have used in my home and as christmas lights outside, where I can change the color daily. Only issue is with the app and losing connectivity. GE really needs to improve the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback Amit. It will allow us to improve our app and products and we are always looking for ways to improve. Please reach out to us at 1-844-302-2943 for any assistance. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Super fun product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! There are many color options and different light modes. Easily controllable from the Alexa app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      CaseyB, thank you for your great review of the GE - Cync Smart Full Color Direct Connect Light Bulbs. We're thrilled to hear that you're enjoying them with Alexa. If you have any questions, please contact us at 1-844-302-2943 for assistance. We are always happy to help! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to get LED color changing bulbs for awhile. The app was easy to download as was getting the bulbs set up on my wifi. Love these bulbs, I must change the color 3-4 times a night while watching tv or reading. It is fun to match the light with sports on tv too!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We always love to hear positive feedback! Thank you for making C by GE apart of your home.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to try out a first step in our "smart house" update. These were a simple 2-3 minute upgrade that the whole family loves. The dimmable color changing lights are controlled from an app that takes minutes to set up and control.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for this review! We are so happy to hear that you have enjoyed how seamless the setup for our devices is. We appreciate you allowing us to be a part of your families smart home venture. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing bulbs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs seem to last for a long time. Haven’t had one burn out yet. The colors are very fun. Easy app to navigate.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Rachael, we love hearing that you like the fun colors and easy device control available in the Cync app! Thank you for reviewing your Cync Full Color Direct Connect Smart Light Bulbs. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Disconnects from Google Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice when they stay connected. However, I have had to disconnect and reconnect them multiple times. Not sure why they keep disconnecting from google home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Catpaige98, sorry to hear that your devices are not staying connected with Google Home. We have a guide on getting this set back up here cyncsupport.gelighting.com/google and we can also be contacted at 1-844-302-2943 for immediate assistance. -Cync Support Team

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    One of the better smart bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bring and has a good range of colors. Only issue is the app is super 50/50 on whether it wants to work or not.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the honest review Michel! If you experience any issues with the app we would love to know about it and assist. Feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Fun toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. Set up with routines in Echo. Set up for bedtime and morning. Soft blue light and music at night. News ans soft white in the morning.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your wonderful feedback and review Colojd!

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unimpressed and Dissapointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to receive my light bulbs since I return home late from work most evenings and I was excited to be able to turn my lights on in my house with the app and these light bulbs. While one light worked perfectly within moments of setting it up, the other bulb in the 2 pack of bulbs would not connect once I got to the "Name Device" section in the app. After completing the factory reset of the one bulb for the 8th time I opted to review this device. On top of the device not working properly the app is finicky at best. Seems to have many glitches in the system and would not find my devices as well as the WiFi on many occasions. With regard to the one bulb that did work it was pretty neat and the color options are awesome, however the amount of heat that the bulb generates is on the extreme side. Enough that I was somewhat concerned. I personally would not recommend these light bulbs since my experience was that 50% do not work. I will be returning these lights.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that these bulbs did not work for your needs. Our support team would have been more than happy to get any issues resolved for you. Thank you for your feedback it helps us to improve. If there's anything we can do for you don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my whole living room set up with these bulbs. They are attached to my Alexa and just voice command. In the Cync app you can easily change colors of 1 bulb or all the bulbs the same.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so grateful to be included in your smart home venture! Thank you for allowing Cync to be your choice for your smart home needs and we hope you continue to enjoy life in Cync. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am satisfied with the product, sometimes not able to control via phone I have to remove and add back to make it work apart from this everything was good

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need assistance. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Light Show in my bedroom.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes with the GE Cync switches and is amazing. My daughter loves the fireworks and christmas color modes. Its a light show in my bedroom.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Smart Full Color Direct Connect Light Bulbs! We're grateful to be a part of your family's smart home venture. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Vibrant colors and fun lighting changes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color options. It really changes the mood of the room, and the colors are fun and vibrant. Each of my teenage sons has one in a lamp in each of their rooms. They love changing the colors via the app on their phone. A big hit and a great gift.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that Singers! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fantastic light bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights! I have been buying them when they go on sale and replacing my lights one by one. I love the amount of colors they can do and add so much to a room. The updated app is really nice and easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color my way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Direct Connect is the newest release of the GE color blubs. Nothing to say except I am a happy camper. Well, guess it would be sweet if there was a way for it to randomly change the blub colors when on. If someone figures that out do advise :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you enjoying your new smart home lights! C by GE is getting a new app called Cync and it is coming soon. You can find more details here: https://www.gelighting.com/cync-smart-home-app. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Super easy and cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were super easy to set up and they’ve added a lot of color to our living room and fireplace. You have to download the Cync app to make it work, but it was easy and has been seamless with our Amazon Alexa. We are very happy with them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences with us and glad to hear you are enjoying your new lights! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Giftcard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few hiccups here and there (they seem to be offline a decent amount), but overall, I am very pleased with these light bulbs. One for each of my kids' rooms and they love them!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another great review! We hope you and your kids are enjoying your new lights! - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Mr Robinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are awesome. It took me awhile to get upset up I didn't know much about 2.4 gigs and 5 gigs but the company walked me through took their time and I am enjoying these bugs all. All my rooms have a different setting and it is good

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great for ambience lighting on a budget.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulbs, i bought this to enhance the background for my stream setup. They work really good if your on a budget! Grab a couple lamps and your good to go.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Dakota, thank you for leaving a positive review! We appreciate hearing that your Cync Full Color Direct Connect lights have enhanced your streaming background. -Cync Support