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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,314 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the bulbs. Hated the set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this product 3 stars because I love the product and now want more. But, the connectivity issues literally was super irritating. Had to factory reset one of the bulbs, cause it wasn’t connecting right. It shouldn’t have been that hard to use. I would have given it a 1 or 2 because of my set up issues, but the product overall is a solid 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    But it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy install and downloaded from the App Store. Can change to anything u like with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Good smart bulbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like being able to control the light by voice. Nice being able to control the brightness level and the color.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light show at home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with these lights they are fast and easy till install and if you need help just call the he number on the insert and it still take about 5 minutes

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this helpful information with others. We are glad you are enjoying your new Smart Bulbs. As you mentioned our Team of Technicians are available for live support. An Agent can be reached by calling 1-844-302-2943. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connectivity is the issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just forgets that it was on last time. Connectivity is a huge issue with this product. If i have to turn it on manually, then i have cheaper options. I am not sure if I’ll recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good price for fill color lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights for the price but the ge app is so so I rather use the Google home app to control the colors and brightness. I also love using my voice assistant app to turn then lights off or on.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Good light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves it. She uses for night light or whenever she having a disco night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and cool

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and works perfectly with my alexa. I dont even have to use my app anymore to change the lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Chadley, we are thrilled to hear that it is so easy for you to control your Cync lights with Alexa. Thank you for sharing your experience! -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Colors for Different moods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put off buying smart bulbs. Should have made the switch a long time ago. Power to control the lights with a simple setup on the phone is the way to go!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices.  Thank you Allan-for allowing us to make your home a little brighter. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Wonderful light bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulbs really lighten up my room with various colors. I love it, especially in the holiday season. Just a little bit pricy. I would like to buy another pair when the price goes down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to add a little festivity to your holidays! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone because he used the physical switch to turn off his Wiz lightbulb and could not get it to sync again. This one has worked good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your positive experience for the community to consider! We certainly appreciate your business and for allowing Cync to be your smart home choice. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use. My kids love to change their bedroom lights to different colors. I love to tell google to shut the lights off when my husband and I get in bed and forget to do it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jessica, we're delighted to hear you and your family are enjoying the full benefits of your new smart home lights. Welcome to the GE family! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Fun Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these bulbs, Plenty of colors. Never get Best buy overnight shipping. They have me in consumer limbo on another purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are satisfied with your C by GE bulbs!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    LED color changing light bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice colors and not hot at all when they stay on for a few hours. It adds ambient and mood lighting when you need it. They are expensive but they should last a very long time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for reviewing our lights Vanina! We hope they provide many years of smart home lighting for you. -Cync Support Team

  • Rated 5 out of 5 stars

    Happy with first smart bulb!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of a "smart-bulb," and I not disappointed. I have no others to compare this to, but it works as described. Connecting with the C by GE app was quick and easy. Also connected it to my Alex app so now I can control it from all my devices and by voice. I use it in the background of my Zoom calls. I tell people that if the light is green, I'm generally on board with the way the discussion is moving. But, if the light is red, I'm starting to boil with disapproval! Only drawback is I wish the dimming option had a wider range. Only dims to 10%, I would like to the 1% range for some colors. I will probable buy more when the price is right.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart lighting venture! -C by GE Support

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and easy to setup very quickly would recommend to anyone looking to spice up their game room or any room really

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Kheim thanks for reaching out to us. We are so glad you had a very easy setup with your lights and hope you are enjoying them!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good quality smart bulbs. The app also works very good with the bulbs. I like the deep colors from these GE bulbs. It also light up very bright when it's in daylight mode.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Kiero! We hope you enjoy your new smart lighting. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart Bulb for your smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a product for quite a while now. Just a minor issue with connectivity sometimes. The product quality is really good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time and theyre great. The app lets you organize your light bulbs dependent on what room theyre in.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking this time to review the Cync Direct Connect Full Color A19 Smart Bulbs. We are happy to hear you are enjoying the many benefits of Smart Home lighting. -Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Color changing lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright just wish the app had a function where you can change the color for both at once too not just individually.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Alberto thanks for reaching out to us. We do have a function that you can change both at once. If you create a room in the app you can move both lights into that room, and control them using the room color control feature. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]