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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2205 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,206 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing colors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are very bright and the colors vivid, I don’t think I have ever been impressed by light bulbs but the combination of the software and how good they make any room look has impressed me

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello AleksL, we are delighted to know that you were impressed with the Cync Full Color Direct Connect Bulbs. Thank you for sharing your experience with us and leaving a five-star review. We appreciate you choosing Cync! All the best. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Easy to use smart bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use app/interface and a fun assortment of color choices.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the kind words and glad you had a seamless experience using the app so far! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for the room and i love it all the color options and being connect it to alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are exploring all of the many possibilities of smart lighting. Thank you for choosing C by GE. -C by GE Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    ReeSe

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. colors are great. However, conection drops often.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the feedback! If your devices are dropping connection please ensure that the firmware is up to date and that your handheld device is up to date on the latest supported version to maintain functionality of your devices. If this issue persists please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    amazing colors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE COLORS! EASY INSTALLATION. WORKS PERFECTLY WITH MY GOOGLE ASSISTANT DEVICES

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Color changing, Setup

    Rated 3 out of 5 stars

    Works amazing just doesn’t pair with Homekit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to setup, had a nice color range just doesn’t pair with the Apple home kit so I returned it BUT if you have an alex or Google home it should work no problem, just a personal preference

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Fluffy. We also carry the C by GE C-reach device that enables Apple HomeKit. You are welcome to contact our support team for further information! 1-844-302-2943

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs and so easy to install. Love the different color range most of all.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you had an overall easy experience with setting up your new lights. Thank you for your review and for choosing C by GE. - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, nice range of colors and app use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Mark, thank you for sharing this positive review for your Cync Full Color Direct Connect Smart Light Bulbs. If there is anything we can do to get this to the full five stars, please consider reaching out to us at 1-844-302-2943. We would be glad to help! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are great! Super bright and ease of use is awesome. Works great in house

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Nick, thank you for your review and for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with the Alexa Easy to install and lots of colors to choose from

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review ctdawg! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to setup. Would recommend. No problems so far

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Todd, it’s fantastic to hear that you have found the set up your devices easy as well as the ease of use that the devices have as well! We appreciate you taking time out of your busy day to leave this review! – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great value, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The color options are great and the white light options are great. Love the dimming ability

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are thrilled to hear that your experience has been a positive one! -Cync Support

  • Rated 5 out of 5 stars

    Good light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves it. She uses for night light or whenever she having a disco night

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works just like it was marketing as. Great colors. Easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's awesome you are enjoying your experience so far with our smart lighting! Thank you for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    No more darkness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use with google home. Variety of colors an added plus

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Colors as great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I couldn't get them to connect to my Alexa but maybe ill figure it out later. I wish they blink like party lights. But they are still great lights.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We will be passing your colorful feedback along to our development team. We would love to assist you in setting up your devices to Alexa. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great smart lights works with Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lights works with Alexa, changes color

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! - Thank you so much for taking time out of your busy day to leave us this review.  We are grateful you chose our brand to enhance the quality of your space!  - Cync Support Team!

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Very Customizable Bulbs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coloring is great great but the best feature is that you can control it easily using the app and no hub or other device is needed. You connect directly to the bulbs. They work well for locations where installing a dimmer is not an easy option. I use them in single switch ceiling fans.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Here at Cync we love to hear from our valued customers. Your feedback is incredibly valuable to us. We appreciate your business and are glad to hear you are enjoying your Direct Connect Full Color Smart Bulbs. -Cync Support

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights were very easy to set up with my Google home. The color range is nice.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Steph, we greatly appreciate you taking the time to leave a review we are happy that you had an overall easy experience setting them up. Thanks for being the best part of C by GE.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and soothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Does require the use of their app to set things up, so it is not "direct" connection to Alexa. On sale frequently, so wait a little bit...

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive feedback! We value your opinion, and we are happy to hear that our products have satisfied your needs! Moving forward, we hope to be able to continue this trend. - Cync Support