Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,314 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Cool lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are great but the app sometimes shows the lights are not connected. Beside that I love them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Jasmin, we are so happy to hear that you have been enjoying your experience with our lights, we are happy to be able to make your home a little brighter. Thank you so much for taking the time to leave us this review! – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Lights

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights change colors to various colors as well as numerous natural colors depending on mood.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Bryan, thank you for leaving a review! We appreciate hearing about your experience. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price and lots of colors to pick from.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to turn on the lights without having to search for the switch. Easy to use. I put these in my lamps since I didn't realize my ceiling lights weren't all the same.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Automation without flaky hubs or zigbee

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Needed a software update but otherwise even worked with my WPA3 after the update. Automation without a smart hub! I replaced my zigbee bulb and couldn’t be happier.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review Steve! We're happy you are enjoying your new smart light and the automation features that come with them. -C by GE Support

  • Rated 4 out of 5 stars

    Lighting up the room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, and good price. Installation was easy and working great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you choosing Cync, the new C by GE! Our team is happy to see you are satisfied with our Direct Connect Full Color A19 Smart Bulbs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice smart bulb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bulb was easy to install and works as advertised. I have not used colors yet. I am happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best purchase i ever made. It took a bit to get it synced to the app. However its been amazing since i got it. Works with my alexa perfectly. I absolutely love it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice lights!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights were pretty cool! A big variety of colors and very easy to use with the app or Alexa! My sons love them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We are happy to hear that you and your sons are enjoying the many possibilities to smart lighting. -C by GE Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Good Lights, Bad App

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighting is very good for the bulbs and works well with Alexa applications... The app on the other hand to set up and use the bulbs is very poor and has many issues from not connecting to their system to resetting the bulbs at random moments... would give a higher rating if they fox the app more

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello BlazingE, we deeply apologize for the issues you've experienced using the Cync app with your devices. If these issues are still occurring please contact us at 1-844-302-2943 to get this resolved. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and i use my phone to control them

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing this positive review for your Cync Smart Light Bulbs! We're happy to hear that you're enjoying the convenience of controlling your lights from your phone. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lambs I can go color or I can go more white which brights more than my old lamp plus it’s more energy efficient.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color Changing Bulbs

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color changing Bulbs that you can adjust the colors with on your phone. You can put them pretty much anywhere in the house or outside.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices.   Thank you for including us in your smart home venture! - Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losses wifi daily and have to reset. It is a real hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and easy to use thanks to the app , definitely recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Color Bulbs

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great quality I loved that I could modify the intensity of the brightness and the colors

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Smart Light Bulbs! We are grateful to be a part of your smart home venture. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Very nice lightbulb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice lightbulb and it's also very bright. The app could be a little bit easier to use, but once you set it to a color and don't change it, it's okay.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    color lights

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my google home love the colors and being able to change them with my voice

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great puechase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one of the best purchases in smart technology. Great ease of giving commands and I can also change the color at any time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to be your Smart Home brand of choice! Thank you for allowing 'Cync' to improve the quality of your space! -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these for every room in the house, pairs great with alexa and my wifes google home

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Rhemme, thank you for the positive review! We are glad to hear that you could easily connect your Cync devices to Google Home and Alexa for multiple device control options. As a valued customer, we are grateful to be a part of your smart home venture. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color changing effects

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Direct Connect light bulb. The color changing experience is a plus. I would purchase again.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We love having positive customers like you! Thank you for taking the time out of your busy day to leave a review! It means a lot to us. -Cync Support Team