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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2207 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,207 reviews
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Color changing lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright just wish the app had a function where you can change the color for both at once too not just individually.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Alberto thanks for reaching out to us. We do have a function that you can change both at once. If you create a room in the app you can move both lights into that room, and control them using the room color control feature. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart bulbs. Easy to order and pick up at a store. Very fast coming n. All employees was helpful and nice.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review! We are thrilled to hear that you are happy with our bulbs. We hope to continue this trend, and provide you with more satisfying experiences in the future! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    But it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy install and downloaded from the App Store. Can change to anything u like with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product, I have installed in all my apartment the cync bulbs and are connected to my google home and makes so easy to turn them on and off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We appreciate you leaving this review and are glad to hear your new Full Color Smart Bulbs have made a positive impact in your apartment. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great lightbulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs gives your room the best ambiance for any occasion. They are bright and colorful. I love them!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience regarding our Full Color Direct Connect Smart Bulbs. We are glad to hear they have been able to create the perfect ambience for you and your environment. Positive reviews such as this allow our team to continue to strive for excellence. -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome light

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during black Friday sale, and Im happy with the price I bought from. I would even pay the full price

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you got your lights at an awesome price! We thank you for choosing GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Nice bulbs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are awesome. I love the fact you can not only change the color and seems infinite, but change the temperature of the normal lighting. The app works great and easy to use as well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bulb was easy to install and works as advertised. I have not used colors yet. I am happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these lights. I have a Google nest and hub that it works amazing with. And I love the colors.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Savannah- it is great to hear that you have found your Cync experience enjoyable. Our team is glad you are taking advantage of our Direct Connect Full Color Smart Bulbs ability to work in tandem with your Google Voice assistant. Thank you for choosing our brand over the rest! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Love the color light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bought them for my kitchen in my studio apartment. I might get some for my bathroom and entrance. My bedroom one got one color light and one smart light that I can dim. It is non-color.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you allowing us to light up your apartment. Thank you for taking the time to leave a review it means a lot to us! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. Full color lights by GE are solid but would be nice if they were a little brighter.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and i use my phone to control them

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing this positive review for your Cync Smart Light Bulbs! We're happy to hear that you're enjoying the convenience of controlling your lights from your phone. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    The Smartest of Smart Bulbs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart bulbs are smarter than I thought. The mood can be set with such nuance in colors that there is no shortage of options for creating any ambiance! I love it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful to be a part of your smart home! Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Beautiful bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bulbs they last a long time and make any room beautiful a great attraction for your outdoors space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and cool

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and works perfectly with my alexa. I dont even have to use my app anymore to change the lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Chadley, we are thrilled to hear that it is so easy for you to control your Cync lights with Alexa. Thank you for sharing your experience! -Cync Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs, horrible phone app. Save yourself the headache and get Phillips hue.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Evan - We appreciate you taking the time out of your busy day to leave us this honest review. We regret hearing you had a less than ideal experience with the Cync app. This is certainly not the experience we wish for our customers to encounter when using the Cync app. We would like to find out more about this issue that you are experiencing. If you could please contact us at 1-844-302-2943, we will be more than happy to assist you. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Wow wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are best. We can simulate multiple colors with one bulb and it’s pretty good have

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you so much for this feedback! We appreciate you taking the time to leave us your review! - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    I can SEE the light! AND the COLORS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my bedroom lights. I was a bit skeptic about the color changing feature. But after some use I really am enjoying these lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Saul for sharing a review based on your experience with the Cync Full Color Smart Bulbs. We are happy to hear you have been enjoying the unique and intuitive features our colorful lights have to offer. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    BRIGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good lights! I only had one little hiccup on trying to get alexa to connect 2 lights in the same fixture. Had to reset an do setup again and it worked after! I still give 5 star with the hiccup

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review Cam! We're happy to hear you were able to connect your lights with Alexa. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice lights!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights were pretty cool! A big variety of colors and very easy to use with the app or Alexa! My sons love them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We are happy to hear that you and your sons are enjoying the many possibilities to smart lighting. -C by GE Support