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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2207 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,207 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly with alexa and the brightness is really good

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello ErnestoM, thank you for taking the time to share your experience with Alexa. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Easy to use and don’t run too hot.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these in an outdoor enclosure and they work just fine. Connects easy to home WiFi. Been using them about 7 months now. Good range of color and we change them for the season and holidays.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be considered for your smart home venture and needs! Thank you for your review PyroPrincess! -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Smart bulbs by GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are not that spectacular. The app doesn't work. I have to control them with the smart plug I bought that day. The ones made by Kasa Tplink work much better with our Google home setup. I almost returned them but my husband was enjoying his lamp so I kept them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly apologize that you were anything short of satisfied with your Cync Direct Connect Full Color Smart Bulb. Our team is appreciative of your feedback and it has been shared with our Development Team for future improvements. We would love to hear more about what you think we could improve on and can be reached directly by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these bulbs during the Black Friday sale and I am so happy that I did. These bulbs are great!! And they connect to Alexa easily. I highly recommend these bulbs if you want to try full color bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to set up. Have bought more because we like them so much.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello parkemc, we are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Lit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got more light bulbs to connect to my setup, glad it worked out nice

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing your experience with your Cync Direct Connect Light Bulbs! We appreciate hearing that it was easy to integrate your new lights into your smart home. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    color lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my google home love the colors and being able to change them with my voice

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great With Google speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with the google speaker kids love the multiple lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Robert, we're happy to hear that you and your family are enjoying the convenience of controlling your lights with Google Assistant! Thank you for leaving a review for Cync Direct Connect Light Bulbs. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Nice smartbulb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to Alex through their app. Good color varieties.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have a party!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, fun, and great ambient lighting. Very versatile.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great Lights

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights change colors to various colors as well as numerous natural colors depending on mood.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Bryan, thank you for leaving a review! We appreciate hearing about your experience. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to connect to my google home account and the colors were beautiful too.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome Light bulbs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely the best. Super fun and have been a great idea for my daughters apt.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Susan- we are very glad to hear that you and your daughter have been enjoying your Cync experience. Thank you for taking the time to share this review for others to consider! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Nice bulbs for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, Alexa integration is intermittent, but they are pretty nice otherwise.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts for others to consider. We are sorry to hear your device is not working as intended with your Alexa. We would like the opportunity to speak with you over the phone to resolve this. Please consider reaching out to a Technician at 1-844-302-2943.-Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light show at home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with these lights they are fast and easy till install and if you need help just call the he number on the insert and it still take about 5 minutes

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this helpful information with others. We are glad you are enjoying your new Smart Bulbs. As you mentioned our Team of Technicians are available for live support. An Agent can be reached by calling 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and easy to use thanks to the app , definitely recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Versatile Light Bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a lot of pop to a room, house, studio, etc. Annoying to have to go into the app to change things,

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback! If you pair these devices with an Alexa device or google smart speaker you can control them with voice. Feel free to reach out to us at 1-844-302-2943 if you need any information. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and plenty of different color options

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Joseph, thanks for sharing your experience with Cync Smart Light Bulbs! We appreciate hearing that you enjoy the color options and ease of use. -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Colors for Different moods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put off buying smart bulbs. Should have made the switch a long time ago. Power to control the lights with a simple setup on the phone is the way to go!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices.  Thank you Allan-for allowing us to make your home a little brighter. -Cync Support Team

  • Rated 4 out of 5 stars

    Fun but flawed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love these lights. In fact, we have replaced most of our bulbs with smart bulbs as it is very convenient to be able to choose which lights we want on in a room as well as how bright and what color. The only issue is that the GE skill with Alexa is hit or miss. There will be periods where all the lights disconnect and you have to go into the ge app to control them. Otherwise great purchase!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback about your experience with our Full Color Direct Connect Bulb. If you would ever like any assistance with any of our product please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team