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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,314 reviews
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Can’t connect bulbs to the GE app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light works fine as far as just being a regular light bulb. I was not able to get it fully connected to the app. I just connected Sylvannia color-changing bulbs via the Sylvannia app in the Android App Store, and they work perfectly. I followed the directions for the GE app, and everything works fine up until the last connection step. I may try through the Apple app, and see if this makes a difference, but I’m really disappointed in the GE bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. Sometimes clearing app cache on your android device followed by a restart can help clear these. Feel free to reach out directly at 1-844-302-2943 if you need any assistance. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice color smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but not potent enough, would need another pack to make the colors really pop up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your feedback, Omay! We appreciate your thoughts and we have passed this information along to our Development Team for future device improvements. We are always looking for ways to improve and benefit our customers. -Cync Support

  • Rated 4 out of 5 stars

    Install worked but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the bulbs went smoothly. Configure via the App Cync app was not successful but was able to configure via Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Preston! Thank you for taking the time to share your experience! If you are still having trouble connecting your devices to the Cync app, we would love the opportunity to help! You can reach us by calling 1-844-302-2943. - Cync Support

  • Rated 5 out of 5 stars

    making smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowly getting this all over my house. great light and its cool having the ability for Alexa to turn them on

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello ZacharyR, thank you for taking the time to write a review. We are delighted that you are enjoying your GE - Cync Smart Full Color Direct Connect Light Bulbs with Alexa. If you have any questions regarding Cync products, please reach out to us at 1-844-302-2943. We are always here to help! -Cycn Support

  • Rated 5 out of 5 stars

    Awesome color controled led lights with timer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bundle email deal when I bought smart tv, I put these outside on exterior lights to change for the holidays and set to turn off/on at specific times. Perfect for the holidays and regular white when it’s no holidays around. NOT the brightest but work for me.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you sharing your review! C by GE is happy to make your holiday season a little more festive for you and your family!

  • Rated 5 out of 5 stars

    Excellent smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these to go with the light strip. The bulbs are good. I can't say how good they are compared to others as this is my first smart bulb. So far I'm happy with them. The app has enough settings to where I feel it's extremely customizable to what you need.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Super easy set up and love all the color options!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support

  • Rated 4 out of 5 stars

    Great bulbs for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and darn affordable. Had a bit of an issue connecting them, but they've worked great after working it out

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your thoughts! We are thrilled to hear you've been enjoying our products. We hope to be able to continue providing you with exceptional experiences in the future as well! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these to introduce some colored lights to my living room! Pretty good and the kids are happy.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be included in your smart home! Thank you for taking time out of your busy day to leave a review. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations! My daughter loves how it changes colors and she can turn it off with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync. We are so glad to hear that you and your daughter are enjoying the convenience of smart home lighting! - Cync Support

  • Rated 3 out of 5 stars

    Prefer Philips Hue but these are nice as well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these not remembering that I had the Philips Hue lightbulbs and though for the price I got for them ($25) it was pretty good. It did not dim as much as I would want them to dim but it was nice. I would rate it a 4 if I hadn't tried the Philips Hue Lights though. If you do not really care about how dim it can get and or the brightness of the colors and do not want an extra piece to plug in to connect everything, then this is your choice. If you do care about any of those the Philips Hue Lights is what I would recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Alice thank you so much for the kind words and for sharing your experiences. We are always looking for ways to improve our products and your feedback is greatly appreciated!

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE !!! They conneted easily to the wifi and timers are easy to set up on the app on your phone the lights in my living room and bedroom come on at a certain time and go off at a certain time. love it. no more fubbling for the light switch.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Rated 4 out of 5 stars

    Good color control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color control and programming ease. Works well, but any power glitches will cause the lights to either go on or off - issue if needed to be on when arriving home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hopefully those glitches are not a common occurrence, but we appreciate you bringing this to our attention. Thank you for your review! -C by GE Support

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are not discoverable with its app. I follow all the directions and it’s still not “found.” I was able to connect to my Google Home app but was not aware that in order use the lightbulbs (change color and brightness) from the Google app, the lights must be off then manually turned on. After maybe 3 months of owning the bulbs, one of them is now no longer discoverable on the Google app either. So it is stuck on the recent color and brightness it was last on. I regret not just buying bulbs with a remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good led lights. I buy them whenever they are on sale.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting our brand with your valuable business we appreciate you sharing your thoughts with others to consider. We are happy to hear that your experience has been a positive one. -Cync Support

  • Rated 4 out of 5 stars

    Good overall product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I reccomend the Philips Hue bluetooth bulbs for easier setup. Other than that these are a good choice if you want to buy the extra hardware for setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Krislee. Thanks for leaving your review! Just to let you know, you only need to purchase a C by GE hub when you have C by GE Bluetooth bulbs. The Direct Connect smart bulbs have a built in hub to allow you to connect to Google Home or Amazon Alexa. Please give us a call at 1-844-302-2943 for more information!

  • Rated 5 out of 5 stars

    Ambiance Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ageing eyes have become sensitive to light, these are perfect. The different light patterns and colors makes for great ambience and they also work well with Alexa and Google.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are thrilled to hear you are utilizing voice assistance to manage your Smart devices even easier! Thank you for choosing Cync, we are grateful to be your Smart Home brand of choice. -Cync Support

  • Rated 5 out of 5 stars

    The gimmick wore off about a week in..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these bulbs to be quite handy when we needed them for Halloween but had forgotten about them after setting them to a white hue shortly thereafter. The app is cool but I wish I could be signed in to multiple devices at the same time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for reaching out. You can make a guest account on another device and invite that new guest account on the main account. If you need assistance with this please reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 4 out of 5 stars

    great smart light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the occasional communication issue with my google mini, this product works great. even then i just open the app and can change the light settings.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support