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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,314 reviews
  • Rated 5 out of 5 stars

    Works great with wifi!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my wifi! It was so easy to set up and adds so much more character to my home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that your Cync Full Color Light Bulbs were easy to set up with your Wi-Fi. Thanks for sharing this great review! -Cync Support

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two packs. One box arrived opened, so be careful about this. The bulbs need to be within a certain distance from my router to work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and thank you for sharing your experiences with us. -C by GE Support

  • Rated 5 out of 5 stars

    No title needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …………great ……………………….. good …………………………………….////////

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is thrilled to see that your experience has been a positive one. -Cync Support

  • Rated 5 out of 5 stars

    It’s party time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control with your Google home. I love these bulbs cause you can control, set timers, and on and off settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience, Dyson! We are happy to hear that you are enjoying our app and its features. In the future, we hope to continue providing you with exceptional smart home experiences moving forward! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 1 out of 5 stars

    Perpetual, Random, Annoying authentication

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light changes color as advertised using the app, that IS the reason someone would buy this product. Why I’ll never buy any more from this product line is not only the requirement of creating an online account with GE but the account requires verification codes to be sent to your email to finalize the sign in process. Want to change the color of the light? Too bad, the app has randomly required you sign back in. But it’s fast since you have your device save the credentials, right? Nope! You have to exit the app to check your email for the verification code to completely sign in. Decent product, ruined by an awful user experience.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We regret that you had this experience with using the Cync app. We take privacy very seriously and have implemented 2-factor authentication to prevent unauthorized access to our customer's devices. Your feedback is important to us and will be shared with our development team. If you have any further feedback or need any assistance please contact us at 1-844-302-2943. -Cync Support Team

  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. App needs a few updates a great option.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience. If there is anything we can address or resolve for you, please feel free to contact us directly at 1-844-302-2943. -Cync Support

  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, were harder to setup than I thought, but haven't malfunctioned once and I never had to do setup again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us and giving us this feedback as we are always looking for ways to improve users experiences with our app. We appreciate you including us in your smart home venture. – Cync Support Team

  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with connection for me. Set them on or off on a schedule every day so i don't have to use my light switch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech is never easy and problem-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of hard to get connected to Google Home w/ Google mini. In the end, Google mini only turns on one of the two lights set-up.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback! If you are still having any connection issues with your bulbs reach out to us directly at 1-844-302-2943. We will get you up and running. -C by GE Support

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked well so far. Have had a few times when one of the bulbs stops working with Google Home, but was early after setting up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jeff, thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Rated 5 out of 5 stars

    Smart Purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am almost finished turning my home lights into smart lights. And these are the best. Love adding moods to lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your thoughts! We are thrilled to hear that you are enjoying our smart bulbs, and we hope to continue providing you with satisfying experiences for as long as you will have us! - Cync Support

  • Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re still in the boxes. I need to see how well they work with my existing bulbs and system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is not too gimmicky, you can set your own colors, and best of all the bulbs don’t drop the wifi connection.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi John, we are glad to hear that you are enjoying your Cync Smart Full Color Direct Connect bulbs. We greatly appreciate the five-star review. Please, feel free to contact us directly if you need future assistance at 1844-302-2943. All the best! - Cync Support

  • Rated 4 out of 5 stars

    A good gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy Christmas gift or birthday gift that’s inexpensive and is fairly hassle free, you get what it says basixally

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for gifting these! We hope they enjoy their new lights, and thank you for taking the time to leave a review. -Cync Support Team

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not too bad for a plug and play feature sometimes they do not want to come on little better off with a price not too bad

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and feedback! If there is anything we can address or resolve for you don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with the GE app and Alexa. I've have two of these. I'm quite pleased with the cost/value on these. Much less expensive than the Phillips variety.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to be an alternative and affordable solution for your smart home needs. Thank you for taking time out of your weekend to leave a review! -Cync Support Team

  • Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and will save you money in the long run. The connection with WiFi sometimes is spotty and have to manually turn switch. I would buy more of the product

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to hear that you have been enjoying our Bulbs! If you would like any assistance with any issues such as the connection issue you mentioned we would love to assist you with it. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 4 out of 5 stars

    Sometimes Flicker!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my child's room, she loves them, but one has started to sometimes flicker!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to see that our devices are making a positive impact on the next generation. We feel unsettled that you mentioned one of the new lights is flickering. A member of our team is ready and available to assist, please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Rated 3 out of 5 stars

    Works great, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale to go with my Alexa Echo device. Worked great for a month, then became unresponsive. The Echo said there was a known issue and they've notified GE. After uninstalling and reinstalling the bulbs and the Cync app, it works intermittently. I'll say when they work, they work well. The bulbs work with the Cync app regardless of the issues with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Works nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely, colors and ease of use are a nice addition

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this five-star review! We are grateful to be a part of your smart home venture. -Cync Support