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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,314 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased about 6 of these now, and have bought them as gifts as well. These are a must for me now since its so convenient and can change the mood of any environment.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home with our products. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always wanted to keep updated with the latest technology and not spend a lot of money and get stuck with a complicated setup. This is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light bulbs...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for our porch light, and it’s nice to use with Alexa to turn on and off while we are out of town. The color feature isn’t something we’ll use often, but was fun for Halloween.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Happy belated Halloween there surfgroove! We are glad you have had a great experience so far with our Direct Connect light bulbs, and thank you for the kind words as well.

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Would choose a different brabd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She buds like a good idea. They were extremely difficult to coordinate and make work.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Polly, sorry for the difficulties that you faced with setting up your direct connect lights. These lights require a 2.4ghz wifi signal to operate. Let us know if you have any issues at 1-844-302-2943. - C by GE Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. He loves them. He uses his phone and PC to control the colors. We have had these before and they lasted for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice graphics on the packaging although it doesn’t work like I thought I think you might need more stuff I just wanna with the Philips hue

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your busy day to leave us this review.
      We will pass along your feedback to our development team as we are always looking for ways to improve the experience for our users. If you ever have any questions or need assistance one of our technicians would be more than happy to assist. You can reach a member of our team by calling 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Good Bulbs - Loaded Features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome for the smart home set up. Will ahbe to download the manufacturer's app to synch with your smartphone setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your positive review, Nash! We appreciate your feedback. -Cync Support

  • Rated 5 out of 5 stars

    good as night light!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up. Got it as a gift to my father to turn the light on when he gets up at night. He laughed at the idea but now uses it!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We hope your father continues to enjoy the benefits of smart home lighting! Thank you for taking time out of your day to leave a review! -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice effect...but app is often not functioning properly and difficult to use.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the honest feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 5 out of 5 stars

    Need extra light when not home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.. my husband felt we needed this product and he could activate it by cell phone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pretty much ...not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart bulbs.. they should connect to your home wifi and allow programming for scenes, moods, times.. Problem is, they do not stay connected to the network and take so flipping long to reconnect, that you could have turned them all off, then back on, then off again before they're back on network.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support

  • Rated 5 out of 5 stars

    Come in handy !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can just ask alexa to turn on certain lights through out my home. You can also control it with you phone and does not need a homebase works off wifi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    At the price well worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights not as bright as hue, the transitions between colors and on and off is a bit sticky. but they are well worth the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are always looking out for the needs of our consumers and are grateful for feedback such as this to get a sense of what we can improve on. Thank you for taking the time to leave us feedback. All feedback and suggestions are shared with our development team for future improvements to the app. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Its alright for lighting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had lots of options for colors but didnt last too long

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry to hear that your bulbs stopped working and didn't last as long as you were expecting. Our Support team would be more than happy to investigate that further for you. Please contact us at 1-844-302-2943. - Cync Support Team

  • Rated 5 out of 5 stars

    Smart Bulb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient especially when you have you hands full.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience! We are thrilled to hear that you are enjoying all that Cync has to offer. -Cync Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights so much they light up my room so well.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to know that you are enjoying your Cync Full Color Direct Connect Bulbs. Thank you for allowing Cync to brighten up your space! - All the best. -Cync Support

  • Rated 4 out of 5 stars

    bulbs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these bulbs look amazing and add a festive atmosphere

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Kitty for sharing your experience! We are so happy to hear you are loving your Cync Full Color Direct Connect Smart Bulbs. -Cync Support

  • Rated 5 out of 5 stars

    Nice Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, no need for hub and able to automate the lights using the app

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your Cync Full Color Smart Light Bulbs. Thank you for leaving this positive review! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Beautiful colors but connection could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors but the connection could be better.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like not having to get up and shut lights off anymore. Nice color tones.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you leaving us this review! We are happy to hear that you have been enjoying controlling your devices from anywhere in your home! - Cync Support Team