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Customer reviews

Rating 4.4 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,314 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with these. Will be filling my apartment with them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are grateful that you chose us as your brand for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    So much light control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I’m sensitive to light and these are perfect.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for leaving us this review, we are happy to hear that you have been enjoying your experience with our bulbs. We appreciate you allowing us to make your home a little brighter. – Cync Support Team

  • Rated 5 out of 5 stars

    Nice Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Bulbs, overall is a good product, but a little bit expensive.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and feedback! We hope they at least meet your expectations for smart home lighting. -Cync Support Team

  • Rated 5 out of 5 stars

    Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things are nice. App is nice also works with my echo which is nice

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Rated 3 out of 5 stars

    Okay but don't always work properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. The bulbs don't always work together and the light will look different even when on the same settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate your review and that you have considered our brand. Our team would like to get to the bottom of what has caused your experience to be anything less than five stars. An agent would be more than happy to get this issue resolved. We strongly advise reaching out to a technician by calling 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, magical also, I will recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation. We are happy to be apart of your Smart Home journey! -Cync Support Team

  • Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the lights from my phone

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love to see this feedback Bonnie! Thank you for taking the time to leave us such a fantastic review. 'Cync' is happy to be your Smart Home brand of choice. -Cync Support Team

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to operate website and good color saturation on bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying the color control and versatility of your new lights. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Color shift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add some fun to your home lighting, recommended.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation Ariasse! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Cool atmosphere

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for creating different atmospheres. We love it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Simon! Thank you for taking the time out of your busy day to leave us this feedback. We are happy to hear that you have been enjoying the various atmospheres our bulbs can provide. – Cync Support Team

  • Rated 3 out of 5 stars

    Smart light bulb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift for my 6 year old nephew. And he and his mother was not able to get item to work after many attempts

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Tamien- we are very sorry to hear this and certainly apologize for the inconvenience. A technician from our team would love the chance to speak with your nephews mother to get this Full Color Direct Connect Smart Bulb up and running for them. We can be reached by calling 1-844-302-2943. We look forward to speaking with her! -Cync Support

  • Rated 5 out of 5 stars

    Beautiful Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly some of the best smart lights I’ve had!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights for google mini

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my google mini. Bought colored one

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for allowing us to be a part of your smart home venture. We appreciate you taking time out of your day to leave a review! -Cync Support Team

  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    Letdown!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect, app is terrible. Always says there is a problem connecting to wi-fi. Unfortunately had to return.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. If you are on an android device sometimes clearing app cache on your android device under settings>apps>C by GE>storage>clear cache followed by a restart can help clear these. Feel free to reach out directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light! Got these half price and as expected they work great!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review! We hope you enjoy your new smart lights! -C by GE Support

  • Rated 2 out of 5 stars

    50% Defect Rate

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These come in a 2 pack and both worked fine for about 2 months. One is still working fine actually. The other does not stay on, and blinks all the time and won't consistently change color and loses connection. To be fair, I have had several different brands of bluetooth lightbulbs that periodically need reconnected. This is new tech, so I guess I should have expected this. The lights are great when connected, but every once in a while, you have to go through the pain in the butt setup process again just to get a light to go on.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team

  • Rated 5 out of 5 stars

    Bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I wish the rgb aspect was more customizable

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they’re great for what they do but some of the colors could be more vibrant? i guess if that’s the correct word like some colors you can’t even tell you changed it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate your feedback and have shared it with our Product Management and Development Teams! Thank you for choosing Cync, if you have anything else you would like to share, please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Rated 3 out of 5 stars

    Ok, could be brighter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light works fine and I don’t have any major gripes. But, the light could brighter. On white it’s ok but on colored light it needs to brighter.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    Excellent lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, nice lights and Good quality everything perfect

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Caloscastro! We appreciate you choosing us to be your selection of smart home lighting products. -C by GE Support