Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decice and easy to. Play We love. To buy in best buy
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Happy with this purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work perfectly! Love them! And the price is right too!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the wonderful review! We hope you enjoy your new smart lighting. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Cync lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights work well if you only have a few but if you have more than 10 they sometimes work intermittently with Alexa
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This doesn't seem right and we appreciate you bringing this to our attention. We would like to speak with you directly and can be reached by calling 1-844-302-2943. -Cync Support
Rated 3 out of 5 stars
Might be for you
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be for you if you don’t plan on using Alexa. Got these on sale not knowing what to expect. The Cync app is generally pretty good but pairing with Alexa brings problems. It often takes Alexa two or three requests before the light bulb actually turns on. Likely would not buy this brand again simply because of the software issues in conjunction with Alexa. Will say, they last a long time though.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Spencer, this is certainly not the expected behavior and we apologize for your experience here. We recommend disabling and enabling the Cync skill in the Alexa app. This will cause the app to rediscover your devices. You can do this in the Alexa app by navigating to More > Skills and Games > Search for Cync. If you need any further assistance, please feel free to contact us directly at 1-844-302-2943. We are happy to help! -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
So pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live my new lights! They were great and are very bright.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart lights! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well and it's fun to change the color with ease
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .It's exciting to hear you are enjoying the versatility of your smart lighting! Thanks for choosing C by GE for your home. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ez
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use. Wonderful will buy more. Easy easy.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave us a review! We're happy to hear you are enjoying your new smart lights. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with Google Home to program your routines.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review Bob! Enjoy your new smart lights. -C by GE Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Great RGB lights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these all over my home, sync and work awesome!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be considered for your smart home venture and needs! Thank you for your review! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item I love it works fine for me and Easy install
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love having you as a valued customer Mustafa! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support
Rated 3 out of 5 stars
App forcing location permission was a deal breaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never tested the function of the lights, so I'm giving a benefit-of-doubt three star rating. I purchased three sets of two for my home. When I downloaded the app and tried to use, it would not let me go further until I allowed location permissions. My privacy is important to me, so I contacted GE customer service. I was told that GE does not allow the app to be used outside of the US, and the location permission is to verify that it is not. That made zero sense to me, and I don't like being forced to give information that I didn't agree to give when I purchased the product. I returned all three sets.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there. C by GE sincerely apologizes that our bulbs were not a good fit for your home but genuinely appreciates your consideration.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issue. Works well with Alexa, easy set-up.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new direct connect lights. Thank you for taking the time to leave a review Derek! -C by GE Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Bulb color changing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs has a lot of colors to play with easy set uup
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave a review Speed we greatly appreciate it. - C by GE Support
Rated 5 out of 5 stars
great bulb, difficult to sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great out of box, google home, as a stand alone device when i tried to integrate multiple devices in google home it became difficult to operate them. i had to do multiple factory resets and ultimately had to use the app. so now i have three apps running multiple devices in google home. overall nice functionality as a bulb.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey there, Angus. We appreciate you taking the time to share your review. This is not typical performance for these devices. Please give us a call at 1-844-302-2943 to investigate further. - C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are great for the price! Love them so much.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support
Rated 5 out of 5 stars
Great direct connect smart bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good color selection and they work as advertised in the Google Home app. The only issue is that Google Home does not support "Scenes" functionality without pairing them with the C by GE app and then linking the app into Google Home. Hopefully, Google will fully integrate scene support in a future version of the Home app.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review we greatly appreciate it! We hope you enjoy your new smart light bulbs. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Disconnect often
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these lights a lot but they often get disconnected from my app and i have to re do the entire set up again, other than that no issues.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Add a little color for your life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I can change the color of my bulb to my mood.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing us to light up your moods! Welcome to the GE family - C by GE Support
- Cons mentioned:App
Rated 3 out of 5 stars
Won't connect to Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can get it to change colors in the C by GE app. But I cannot get it to connect to the Google app, so I cannot control it on-off by voice.
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Hey there, sorry to hear you had difficulties getting your devices linked with Google Home. We have a support page that can aid you in the synchronization efforts found here cyncsupport.gelighting.com/s/article/google. Don't hesitate to contact us at 1-844-302-2943 should you run into any issues. -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Light Bulbs...that's all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These color-changing bulbs are cool...when you can get them to connect to the wi-fi. The connectivity is fickle at best. But they work as light bulbs either way.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to share your thoughts with us! We appreciate you choosing C by GE for your smart home needs. -C by GE Support












