Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Prefer Philips Hue but these are nice as well.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought these not remembering that I had the Philips Hue lightbulbs and though for the price I got for them ($25) it was pretty good. It did not dim as much as I would want them to dim but it was nice. I would rate it a 4 if I hadn't tried the Philips Hue Lights though. If you do not really care about how dim it can get and or the brightness of the colors and do not want an extra piece to plug in to connect everything, then this is your choice. If you do care about any of those the Philips Hue Lights is what I would recommend.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Alice thank you so much for the kind words and for sharing your experiences. We are always looking for ways to improve our products and your feedback is greatly appreciated!
Rated 5 out of 5 stars
Good Lights
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good led lights. I buy them whenever they are on sale.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for trusting our brand with your valuable business we appreciate you sharing your thoughts with others to consider. We are happy to hear that your experience has been a positive one. -Cync Support
Rated 5 out of 5 stars
Perfect for your Google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all you want are lights that can be controlled via Google home or Alexa, these are excellent. If you want to live in the Hue ecosystem and do a few other things than you can pay 5x the price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review! We are happy to hear that you are enjoying using your Cync devices with Google Home. -Cync Support
Rated 5 out of 5 stars
Easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 5 out of 5 stars
Love these bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to turn your bedroom or living room lights on/off/dim and the color choices are great…highly recommend!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the recommendation, Dawn! We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
- Cons mentioned:App
Rated 1 out of 5 stars
Don’t waste your money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are not discoverable with its app. I follow all the directions and it’s still not “found.” I was able to connect to my Google Home app but was not aware that in order use the lightbulbs (change color and brightness) from the Google app, the lights must be off then manually turned on. After maybe 3 months of owning the bulbs, one of them is now no longer discoverable on the Google app either. So it is stuck on the recent color and brightness it was last on. I regret not just buying bulbs with a remote.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friend Rated 5 out of 5 stars
Long lasting easy install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These light bulbs are pretty good and have not caused me any issues I have probably used one of them for over 100 hours straight and then another one for about 48 hours they don't have any issues that I'm aware of the software took some getting used to.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing us to be a part of your smart home, and thank you for reviewing our app and products! -Cync Support Team
Rated 4 out of 5 stars
2g only
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bulbs fo the thing but only over 2g WiFi unfortunately
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Kerry, thank you for taking the time to leave a review! Our Cync Direct Connect Light Bulbs require a home Wi-Fi network with a 2.4 GHz network band. This band has a long and dependable signal range to ensure device connectivity. Feel free to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Decent for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent smart lights. Great for the price!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you Ryan for sharing your thoughts! We would love to know more about what we could have changed to make your experience worthy of the full five stars. Please feel free to contact our team by calling 1-844-302-2943 to further discuss our Full Color Direct Connect Smart Bulbs. -Cync Support
Rated 4 out of 5 stars
Good color control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color control and programming ease. Works well, but any power glitches will cause the lights to either go on or off - issue if needed to be on when arriving home.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hopefully those glitches are not a common occurrence, but we appreciate you bringing this to our attention. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working through mobile app. I’ll buy again
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Srini, thank you for taking the time to leave a 5-star review! We are thrilled to hear that you are enjoying Cync and all it has to offer. -Cync Support
Rated 5 out of 5 stars
Best item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using technology to my advantage and this item definitely makes my life easier. Connected with Alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We love hearing how our products have made your life easier! Thank you for sharing your thoughts and for taking the time to leave a review. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Decent lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice lights but keep loosing connection which is annoying. Overall they are decent lights.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for reaching out to share this important experience. Ideally, we would like to connect with you over the phone to understand a bit more about what has caused this to occur. Please reach out to us at 1-844-302-2943. For the time being, please ensure you are operating on a 2.4GHz Wi-Fi network, your devices are within 40 feet of the router, and that they are in a compatible fixture. We have curated a very helpful guide for your convenience here, cyncsupport.gelighting.com/s/article/setting-up-light-bulbs. -Cync Support Team
Rated 4 out of 5 stars
Good overall product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but I reccomend the Philips Hue bluetooth bulbs for easier setup. Other than that these are a good choice if you want to buy the extra hardware for setup.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Krislee. Thanks for leaving your review! Just to let you know, you only need to purchase a C by GE hub when you have C by GE Bluetooth bulbs. The Direct Connect smart bulbs have a built in hub to allow you to connect to Google Home or Amazon Alexa. Please give us a call at 1-844-302-2943 for more information!
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good light for fan lights, i just dont like how they disconnect so frequently
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dave- We're sorry to hear your lights disconnect frequently. That is not expected behavior and we would love the opportunity to resolve this for you. First, we always recommend that you keep your app on the latest version and ensure the firmware on your Cync devices are up-to-date. If everything is up-to-date, please consider contacting us at 1-844-302-2943 so we can assist. -Cync Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Good light colours but dim
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a variety of color options but the light is too dim
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We apologize for any frustration you have experienced. Our Cync Full Color Direct Connect Light Bulbs are capable of producing light at 800 lumens. If your light appears too dim, please contact us directly at 1-844-302-2943 for assistance. We would be more than happy to address this issue with you. -Cync Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Error
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really cool lights, however it gives me an error warning quite often.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Noah, we are glad to hear you think our lights are cool! However, we feel unsettled knowing you have encountered an error via the app. In order to resolve this, we need a bit more information. We strongly urge you to call our Support Team at 1-844-302-2943. -Cync Support
Rated 4 out of 5 stars
great smart light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the occasional communication issue with my google mini, this product works great. even then i just open the app and can change the light settings.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Great smart bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Super easy set up and love all the color options!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surpassed my expectations! My daughter loves how it changes colors and she can turn it off with Alexa.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync. We are so glad to hear that you and your daughter are enjoying the convenience of smart home lighting! - Cync Support











