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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,211 reviews
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Super easy set up and love all the color options!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations! My daughter loves how it changes colors and she can turn it off with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync. We are so glad to hear that you and your daughter are enjoying the convenience of smart home lighting! - Cync Support

  • Rated 4 out of 5 stars

    Good but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lighting. Good control with smart phone, but I think to control with smart speaker you have to purchase additional equipment.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the review daddyb! You are correct if you intend to use voice control it will need to be controlled through a voice speaker paired and synced with Alexa or Google Home. -Cync Support Team

  • Rated 4 out of 5 stars

    2g only

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bulbs fo the thing but only over 2g WiFi unfortunately

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Kerry, thank you for taking the time to leave a review! Our Cync Direct Connect Light Bulbs require a home Wi-Fi network with a 2.4 GHz network band. This band has a long and dependable signal range to ensure device connectivity. Feel free to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wont stay connected.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult th keep connected. Govee is a much better value.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Terry, we are sorry to hear that you have experienced difficulty with your Cync lights. We value your business and we want to make this right. Please allow us the opportunity to resolve the connection issues with your Cync devices by calling us at 1-844-302-2943. A member of our team would love to help get your devices up and running. -Cync Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    GE LIGHTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the lights are ok. The app is a bit confusing but once it’s set up they work ok.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly appreciate you taking the time to share your experiences, and provide feedback. If you need assistance with anything don't hesitate to contact us at 1-844-302-2943. -Cync Support Team

  • Rated 4 out of 5 stars

    Wifi bulbs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imo it was a bit pricey but luckily I had a $50 certificate to burn. Good wifi bulb no hub needed. It works. Not much more to say about it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Rated 4 out of 5 stars

    Wish they were brighter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent smart lights, I will look for stronger ones next time though. My experience they work best in lamps with opaque glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to turn your bedroom or living room lights on/off/dim and the color choices are great…highly recommend!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation, Dawn! We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Decent bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple process to set up, but at 100% lit, the light is not nearly as bright as I thought it would be.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Trace, we are sorry that your expectations were not met with our product. If there's anything we can do for you don't hesitate to contact us directly at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 4 out of 5 stars

    Great bulb. Just need to be brighter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the fact that i can change light color. Just need to be brighter

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive and constructive feedback! Glad you are enjoying your new lights so far. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE !!! They conneted easily to the wifi and timers are easy to set up on the app on your phone the lights in my living room and bedroom come on at a certain time and go off at a certain time. love it. no more fubbling for the light switch.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great device integration. I am giving this 5 stars, but I will say the bulbs aren’t as bright as a standard white LED. I have no idea if this is standard for colored bulbs as these are my first.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you leaving us this feedback on your experience with our Cync Full Color Direct Connect Light Bulbs. Thank you for allowing us to be a part of your smart home venture! - Cync Support Team

  • Rated 5 out of 5 stars

    Best item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using technology to my advantage and this item definitely makes my life easier. Connected with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love hearing how our products have made your life easier! Thank you for sharing your thoughts and for taking the time to leave a review. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    color changing light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 1 can be in a room only works like that ruins the vibe but good ig

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Diego- you can have as many Cync devices per Room as your space allows. If this has not been the experience for you, or you need assistance navigating the app we would be more than happy to assist. A member of our team can be reached by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Was kinda of a pain to get paired with Alexa. Easy to use with the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the honest review! Glad you were eventually able to get them setup with your Alexa. If you need anything don't hesitate to contact us directly at 1-844-302-2943. -Cync Support Team

  • Rated 4 out of 5 stars

    Good lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs, only reason not 5 stars is occasionally the voice commands don’t work, but otherwise excellent

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing positive feedback on your experience so far! If you are having frequent disconnection issues with your Alexa or Google Home control please contact us at 1-844-302-2943. -Cync Support Team

  • Rated 4 out of 5 stars

    Great when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are fine but there was a period of about a week in which they required constant resets to work properly. They seem to okay once again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear of the connection issues you faced with your lights. If you run into any issues don't hesitate to reach out to us at 1-844-302-2943 or [email protected] -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. They discontent a lot from the google home and I have no clue why. The reset process sucks also.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you were having issues with connectivity. One thing that often helps is to power down the google speaker you are using to control the bulbs for one minute then powering back on. Feel free to contact us if you need any assistance at 1-844-302-2943 or email help@cbyge.com. -C by GE Support