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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,211 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not too bad for a plug and play feature sometimes they do not want to come on little better off with a price not too bad

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and feedback! If there is anything we can address or resolve for you don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made this purchase because it was a good value of 4 bulbs for $20.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave us this review! We are happy to hear that you have chosen out Full Color Direct Connect Light Bulbs to be a part of your smart home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    slick!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set of these bulbs previously. I enjoy them a lot. No issues so far. If it stops responding, you need to update it or reset it and reconnect.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Antwane, thank you for the suggestions and kind words! We appreciate you taking the time to leave a review for others to consider. Thank you for choosing Cync for your smart home needs. -Cync Support

  • Rated 4 out of 5 stars

    Good lights. Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real issues. Not as bright in colors other than white. They do the job

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your review, Earl. We are happy to hear that your lights are set up and working seamlessly. If you ever need assistance, please do not hesitate to reach out to us directly at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    :D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting to match your mood or if you're to lazy to get out of beed and turn off the lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting our brand with your business. We appreciate the five star review and are glad to hear that you are enjoying all that Cync has to offer! -Cync Support

  • Rated 4 out of 5 stars

    Pretty good bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice lights with good dimming function. Some of the colors are off, but looks good overall. Easy installation. Would recomend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation! We appreciate the review and hope you enjoy your new lights. -C by GE Support

  • Rated 4 out of 5 stars

    Sometimes Flicker!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my child's room, she loves them, but one has started to sometimes flicker!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to see that our devices are making a positive impact on the next generation. We feel unsettled that you mentioned one of the new lights is flickering. A member of our team is ready and available to assist, please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Rated 3 out of 5 stars

    Works great, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale to go with my Alexa Echo device. Worked great for a month, then became unresponsive. The Echo said there was a known issue and they've notified GE. After uninstalling and reinstalling the bulbs and the Cync app, it works intermittently. I'll say when they work, they work well. The bulbs work with the Cync app regardless of the issues with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical because of the irregular reviews but I’m glad I purchased them. They have become a part of my life and I use them with my Google assistant. They automatically turn on at 7am which you can do on the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for entrusting GE for your smart home needs! Thank you for taking the time to leave a review. -C by GE Support

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it does not require an Alexa or a smart hub to work. Only requires the app on a smart phone. The color stays the same without going in the app everytime you turn the light on.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    The app SUCKS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if the app didn't suck. It's very frustrating to use.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Bryson, we would love to know what is not working on your app, and get any issues resolved. Please consider reaching out to our support team at 1-844-302-2943 for assistance. -Cync Support Team

  • Rated 5 out of 5 stars

    Light bulb

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart bulbs I’ve ever bought! User friendly and I can navigate it through my phone with the app!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello CalebN, thank you for the five-star review. We are delighted to know that you are enjoying your Cync Direct Connect Light Bulbs. Please consider reaching out to the Cync Support team if you need future assistance at 1-844-302-2943. We are here to help! -Cync Support

  • Rated 4 out of 5 stars

    Good Bulbs for the discounted price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are pretty good - much better than Phillips HUE but they are really heavy in the fan. Overall, would recommend d

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the recommendation Ryan. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 4 out of 5 stars

    Bright Lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so large a color range. use to light at special times of the year. each having their own colors.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving us this feedback on your experience with our Full Color Direct Connect Bulbs. We appreciate you including us in your smart home venture and allowing us to make your home a little brighter. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Would choose a different brabd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She buds like a good idea. They were extremely difficult to coordinate and make work.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Polly, sorry for the difficulties that you faced with setting up your direct connect lights. These lights require a 2.4ghz wifi signal to operate. Let us know if you have any issues at 1-844-302-2943. - C by GE Support

  • Rated 5 out of 5 stars

    Great budget smart bulbs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulb were purchased as a gift. They work as advertised as these bulbs purchased for the same person second year in a row as they needed more. Great for if you are not looking to invest in hue bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be considered for making your home a smart home with our lights. Thank you for the review and enjoy your smart home venture! -C by GE Support

  • Rated 4 out of 5 stars

    Nah

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it as it was dropping g constantly on my Wi-Fi

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Chris- our team is extremely apologetic that your Cync Experience resulted in a return. We appreciate you sharing your most recent encounter and thank you for providing us with an opportunity to improve. Our team is available as a resource should you ever require assistance in the future. Most issues are fairly simple in nature and can be identified and resolved via a quick phone call. In the event you feel inclined to trust Cync with your business in the future we can be reached by calling 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Cync lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lighting and party vibes. You will love the app and ability to turn them whatever color your best desires.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing the Cync Direct Connect Full Color Smart Bulbs. We are thrilled to hear you have been enjoying all that our lights have to offer to your smart home ecosystem. -Cync Support

  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    Bad app, bad bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices will randomly disconnect, and have to be reset, the app from GE is horrendous, lacks functionality and has no custom support thats useful. Go with phillips hue or geeni and dont waste your time with any GE product

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for your patience. We were experiencing a momentary disruption in service that has been resolved. We would like to suggest updating your devices WiFi credentials here are the steps to do so cyncsupport.gelighting.com/s/article/updating-wi-fi-credentials. If you are still experiencing issues after completing these steps, please call us at 1-844-302-2943 or chat with us cyncsupport.gelighting.com, so we can assist. - Cync Support Team

  • Rated 5 out of 5 stars

    Works great with wifi!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my wifi! It was so easy to set up and adds so much more character to my home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that your Cync Full Color Light Bulbs were easy to set up with your Wi-Fi. Thanks for sharing this great review! -Cync Support