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Customer Ratings & Reviews

Your price for this item is $4.99
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The comparable value price is $12.99

Customer reviews

Rating 4.3 out of 5 stars with 2207 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,207 reviews
  • Pros mentioned:
    Color changing

    Rated 2 out of 5 stars

    Yup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, but for lack of a better word, temperamental I guess. Sometimes Alexa will turn em on or change colors and sometimes I have to yell at Alexa, it’s not her fault and I always feel bad yelling at her. Save Alexa’s feelings…

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying your smart bulbs! Thank you for taking the time out if your busy life to leave us this review! – Cync Supprt Team

  • Rated 5 out of 5 stars

    At the price well worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights not as bright as hue, the transitions between colors and on and off is a bit sticky. but they are well worth the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are always looking out for the needs of our consumers and are grateful for feedback such as this to get a sense of what we can improve on. Thank you for taking the time to leave us feedback. All feedback and suggestions are shared with our development team for future improvements to the app. -Cync Support Team

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, durable, quality, I like it, I am enjoying it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Rated 5 out of 5 stars

    Come in handy !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can just ask alexa to turn on certain lights through out my home. You can also control it with you phone and does not need a homebase works off wifi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Rated 4 out of 5 stars

    Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but does not work outside of the United States.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights get the job done but I am not too found of the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your feedback, we are always looking for ways to improve the user experience. We hope that with the coming updates you will have a more enjoyable time using our App. -Cync Support Team

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the light shows. Specifically the holiday light show, who my grandkids loved

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are grateful to be making a positive impact in your space. We hope we can continue to impress you with our unique Smart Home innovations. -Cync Support

  • Rated 3 out of 5 stars

    Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the bulbs aren’t as bright as a regular light bulb also you have to pay to use them in the app

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Alejandro- this certainly doesn't sound right. The Cync Application is free. Please feel free to reach out to our Support Team by calling 1-844-302-2943. A technician would be more than happy to assist in helping you download the correct application and troubleshoot regarding the light's brightness. -Cync Support

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way I can you use one app that actually works to control all my ge smart lights and smart plugs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little trouble with the hook up to Alexa but after it was fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Cync by GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GE bulbs are good but one thing u must have a smart plug in the room connected so itll help give a smoother connection to WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs. Great for transforming a room to smart lighting.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is ecstatic to hear that you are enjoying your new Full Color Direct Connect Smart Bulbs. Thank you for taking the time to share your thoughts. -Cync Support

  • Rated 5 out of 5 stars

    Best Light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a smart product and it changed my life im will be back to purchase more

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts, Heather! We are happy to know you've enjoyed our bulbs and would like more. We hope that we can deliver more satisfying results with your next devices as well! - Cync Support

  • Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed smart light bulbs and I was able to get these half off at Best Buy which was the best deal I could find on the internet for any type of smart light bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are pleased that you decided to give us a try for your smart home needs. Thank you for taking the time to leave a review Ashley! - C by GE Support

  • Rated 5 out of 5 stars

    Fun and Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are fun and pretty sturdy. I actually dropped one trying to install it in the ceiling and it actually still works with no issues I have found so far.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad everything is working out so far! We thank you for your review and for choosing C by GE. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the direct connect full color bulbs because I was to give them a try and live up my room. After an hour of trying to get them to connect they finally did then I could only get one bulb to work with Alexa. So I called their customer care and over 30 minutes of talking to the lady, they said they’d elevate my case. It’s been 5 days and I still never got a call or email back. So went out and bought another set because I thought that just might be faulty. But now I can’t get these to connect either after going through all of the trouble shooting steps for over an hour. Now I just have very expensive crappy light bulbs in my lamp. Do yourself a favor and get your money back from where ever you bought them.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Mike thanks for taking the time to leave us some feedback. Sorry to hear that you are experiencing connection issues with our Direct Connect Wifi bulbs. These bulbs rely on a 2.4ghz wifi network to maintain connection. If you could reach back out to us at 844-302-2943 so that we can get this resolved for you.

  • Rated 5 out of 5 stars

    They work great. Love the color selections.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected via Bluetooth and then to my wifi network. They work great. Love the color selections.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Rated 5 out of 5 stars

    C By GE Light Bulb Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, phenomenal ability to control warmth and color. Only drawback is range, I wish it was on the WiFi instead of Bluetooth but it’s still amazing!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out. These lights are Direct Connect so they can even be controlled out of home so long as they are paired to your home wifi network. Please reach out to us if you have any questions. -C by GE Support

  • Rated 3 out of 5 stars

    One off the bulbs had no green LED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor QA. It seems odd that one bulb did not have any green light capability. Cannot return to Best buy, so I'm working through GE and see how their support is.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for contacting our Support Team and allowing us to address and resolve this issue with you directly. A member of our team can certainly investigate and potentially get you a replacement. Please feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support

  • Rated 4 out of 5 stars

    Ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well could be a little brighter. Very easy setup with google.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for such valuable feedback! I will be sure to forward this information to our development team for future improvement. -Cync Support Team