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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2207 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,207 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Smart bulb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant connect to the smart bulbs if you aren't at home. It supposed to be controlled from anywhere, but it does not work. Dont buy it

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, our Direct Connect Smart devices are compatible with out of home control. If this has not been your experience we would like to speak with you directly to resolve this. Factors including a disruption in Wi-Fi or devices not on the latest firmware can effect this. We strongly encourage you to reach out to us at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, I like the way they work on any circumstances

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts, Chido! We are happy to hear that our products have treated you well. We hope to be able to continue providing you with excellent experiences moving forward! - Cync Support

  • Rated 5 out of 5 stars

    Great lights - great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several brands of smart lights including Philips Hue. These are the best.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are elated to hear this positive feedback. Thank you for choosing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    Fun Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fun! A great holiday gift for my grandchildren!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving the positive feedback! We are happy to hear you were satisfied with our product. We hope to be able to continue this trend moving forward and provide you with more exceptional experiences in the future! - Cync Support

  • Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light bulbs that you can change easily!!!!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Dewey for trusting Cync with your business. We are very happy to see you are enjoying your new Direct Connect Full Color Smart Bulbs. -Cync Support

  • Rated 2 out of 5 stars

    it’s a light.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to initiate for whatever reason. They do, however light up (mostly bc they are lightbulbs)

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Pezz. We are sorry to hear that you have experienced difficulty with our lights. It sounds like this is something we can help with, and we would love the opportunity to do so. Feel free to contact us directly at 1-844-302-2943 and we will be more than happy to assist you with setup and walk you through how to use your new product! - Cync Support

  • Rated 5 out of 5 stars

    Ernest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very nice lights keeps my grandkids entertained

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Ernest - We are happy to hear that you and your grandkids are enjoying your new smart lights! Thanks for allowing us to make your home a little brighter. -Cync Support

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lights and the new light show it gives my master bedroom

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for your kind review. We are thrilled to hear of the enjoyable experiences you've had with your lights so far. Thank you for allowing Cync to be a choice for your smart home. -Cync Support Team

  • Rated 5 out of 5 stars

    Makes it "Pretty"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My great-granddaughter certainly loves these lights for her bedroom. She says it makes her room pretty

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that Marilyn! We hope your great grand-daughter continues to enjoy her new lights. Thank you for leaving us a review! -C by GE Support

  • Rated 5 out of 5 stars

    Kash**

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lights work as expected. The dedicated app is neat also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge Wifi lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lights work great. Has a long life a work great with wifi

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, we are thrilled to hear you are enjoying using our Full Color light bulbs. Thank you for taking the time to leave us your positive review! - Cync Support

  • Rated 5 out of 5 stars

    Let Google do the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Connect with Google and no more worries about getting up to turn on.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you are enjoying being able to control your devices from any where in your home. - Cync Support Team

  • Rated 5 out of 5 stars

    Durable, high quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality material. Feels nice and of nice quality

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      CSM9, thank you for taking time out of your busy day to review your Cync experience! We are so grateful to be a part of your smart home. Thank you for choosing Cync! -Cync Support

  • Rated 5 out of 5 stars

    Cool investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool! Has many options. A lot of calming options as that. Totally recommend. So far so good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review Joanna! -C by GE Support

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed all 4 smart light bulbs and they work perfectly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experience Alex. Here at Cync we are grateful to hear your input. -Cync Support

  • Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for acid and mushrooms or just a big b load and goin to sleep at nigbt or not at nigbt

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you found our products useful and thank you so much for taking the time to share your experiences Budlover69! -Cync Support Team

  • Rated 5 out of 5 stars

    This light bulb fulfilled every expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulb does everything it's expected to do, plain and simple.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear about your positive experience with our Smart Bulbs, Dan. Thank you for taking the time to share your input and thank you for choosing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great , easy to install and does not need a hub, just set up with alexa or google home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Good night bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install not as bright as others though It works with Alexa and it connects super fast!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Rated 3 out of 5 stars

    Okay but don't always work properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. The bulbs don't always work together and the light will look different even when on the same settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate your review and that you have considered our brand. Our team would like to get to the bottom of what has caused your experience to be anything less than five stars. An agent would be more than happy to get this issue resolved. We strongly advise reaching out to a technician by calling 1-844-302-2943. -Cync Support