Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Beautiful colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. My boys loved these as their gift for the holidays. A must buy!!!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! It’s excellent! Works great! Bought as a gift and they loved it!
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are so happy to hear that they have been enjoying our Smart Bulb! - Cync Support Team
Rated 3 out of 5 stars
Smart bulbs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs are nice. They work with google home and alexa. One bulb out of the pack did not work.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Charles, we are sorry to hear that you had issues with one of your Cync bulbs. Feel free to contact us at 1-844-302-2943 if you need assistance. -Cync Support
Rated 5 out of 5 stars
Light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The direct connect ability does make it easier to set it up with your Google home options in your home
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you enjoy the alternative to bluetooth connection with our direct connect light bulbs! Thank you for taking time out of your busy day to leave a review. -C by GE Support
Rated 3 out of 5 stars
Needs update
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Has problems connecting and staying connected to Wi-Fi. I bought eight and returned two that did not connect to my Wi-Fi. Better option available.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, thank you for taking the time to review our Direct Connect bulbs. We are truly sorry you experienced an issue with your devices staying connected to your WiFi. This is not how we expect our devices to behave and would be happy to have a technician work with you to try and resolve this. Please consider contacting us at 1-844-302-2943 if you would like any assistance. - Cync Support
Rated 5 out of 5 stars
Cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart bulbs will be cool to use I will like them I have been wanting to try c by ge smart home stuff
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are grateful that you chose GE for your smart home needs Dogmutt. Thank you for another great review. -C by GE Support
Rated 3 out of 5 stars
Invest in the Hue Instead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend investing a little more into the Hue ecosystem. The app is hard to navigate and lights aren't always reliable.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Heather- we are sorry to see that your 'Cync' experience was anything short of five stars. We will pass along your feedback to our Development Team as we are always looking for ways to improve the experience for our users. Additionally, we would like to assist in resolving this issue and get to the bottom of why the lights haven't been reliable. One of our technicians is on standby and they would love to look into your unique configuration to determine what caused this. -Cync Support
Rated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these bulbs. They create a cozy relaxed atmosphere.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello there Betty- we are happy that we could help make your space feel cozy and relaxed. Our team is thankful you chose the time to leave us this review. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible. Have wasted hours/days on these.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, yet I'm stuck with too many to change it up now. App sucks and takes 5-10 minutes at times to load up about 80% of the time. Bought 4 to add to my pre-existing ones, could not get them all to connect at once. Decides when it's bluetooth or wifi wants to work. Factory resets involve turning the light off for 2 seconds and then on for 8 seconds 5-6 times...imagine doing this with 13 bulbs....call customer service and they're clueless.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Logan, thank you for bringing these experiences to our attention, and we certainly regret that they were less than ideal. If you are having frequent connection issues we recommend clearing the device’s app cache. If you are on Android this can be done under Settings>Apps>Cync>Storage>Clear Cache. If you are on iPhone simply turn the phone off and back on. If the issue persists please contact us at 1-844-302-2943. -Cync Support Team
Rated 3 out of 5 stars
Good if always using the app.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these lights for my kids for Christmas. They were super excited and they still enjoy them. My issue is you can ONLY control them through the app. I have Phillips Hue bulbs for the rest of the house and LOVE those.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jacq, these direct connect lights when connected to the C by GE app can be voice controlled through other apps such as Alexa and Google Home if you have a smart speaker. Feel free to contact us at 1-844-302-2943 or help@cbyge.com if you need more info. -C by GE Support
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These C by GE Full Color Direct Connect Light Bulbs work great and you don’t need a hub. I recommend it.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad to hear you are enjoying the Direct Connect lighting option. Thank you for leaving us a review! -C by GE Support
Rated 5 out of 5 stars
Sound bar purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was real helpful. I will continue to buy products from this amazing store
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Smart bulb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked as advertised and would recommend it to someone.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for your recommendation of our Smart Lights. We appreciate you leaving this five star review! -Cync Support
Rated 5 out of 5 stars
Cool item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool product, very happy....awesome product to customize any room in your house
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best smart bulbs on the market. Would definitely re-buy and recommend.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .Hello there! Thank you this review! We appreciate you taking time out of your busy day to leave us this feedback. - Cync Support Team
Rated 5 out of 5 stars
I may purchase more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality I like it and keep it in my home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a positive review! We are grateful to be a part of your smart home venture. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not there yet. Wait for next year's model.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of junk. To function at all, they need to be connected and powered continuously. This would be 1000x better if they retained the ability to tell the time and what the previous mode was when they were switched off, I'll likely be returning all 8 bulbs. Right now they can't even connect to the app to add them to the system despite complete factory resets, app log off and reinstall, fully deleting them, and trying again from the beginning. What a waste of time.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We are sorry to hear that you have not been able to add your devices into the Cync App. We were experiencing a momentary disruption in service that has been resolved. If you are still experiencing issues, please call us at 1-844-302-2943 so we can assist. - Cync Support Team
Rated 5 out of 5 stars
Smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome addition to start devices for the house. Adds spunk to the atmosphere
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Lights on Lights off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Lights work Great. On and Off comands with Echo Dot is on Point.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate this awesome review! Thank you for choosing Cync and allowing us to make your space brighter. -Cync Support Team
Rated 5 out of 5 stars
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work as advertised. My daughter wanted these for her room, when they arrived she was extremely happy
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that! We hope your daughter continues to enjoy her new lights. Thank you for leaving us a review! -C by GE Support











