Customer Ratings & Reviews
- Model:
- 93128981
- |
- SKU:
- 6425919
Customer reviews
Rating 4.3 out of 5 stars with 2207 reviews
(2,207 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lights for google mini
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my google mini. Bought colored one
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for allowing us to be a part of your smart home venture. We appreciate you taking time out of your day to leave a review! -Cync Support Team
Rated 5 out of 5 stars
Great light and colors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the light and the response time on these products
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new lights! -C by GE Support
Rated 2 out of 5 stars
Looks good, app will grab a lot of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I did not light these up. I read the privacy info on what data was collected, and they were grabbing a lot more data they what they needed to operate an TCPIP based device. Enough so I didn't even want to load the app on my phone. I have decades of IT experience, so know what is needed to run a device like this. If you don't care about what companies know about you, seems to be a good device. That's why I gave it 2 stars instead of 1. Pity.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Security is of utmost importance to us here at 'Cync'. Our Team does not have access to any data on your phone. We require bluetooth and Wi-Fi be enabled upon setup, so that the device can connect to your local network and function as a 'Smart Device'. Camera, microphone etc can all be turned 'Off' in your phone's app settings. Though, even when 'enabled', we still do not have the capability to see any of your personal information. Thank you for raising your concerns, we hope this puts any worries you may have at bay. We would be more than happy to answer any further questions or concerns at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing
Rated 5 out of 5 stars
It brightened up my day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made me feel colorfully beautiful Fact I’m able to change the setting of the light from the voice of my mouth to the Alexa plugged into the wall amazing
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for this positive review! We are thrilled to hear that you are enjoying the color and convenience of smart home lighting. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Bad App(le) or a Rotten Bunch?
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once upon a time these bulbs worked pretty well. Then about three months ago they launched a new app and the bulbs won't connect to the app anymore. I've tried doing a factory reset a couple dozen times to no avail. The good news is, they turn on when I flip the light switch. The bad news is that I can't control the brightness or the color/hue, I can't automate them, and they randomly flicker on/off.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Stiiv, sorry to hear that you had this experience with the release of our new app! All of your devices and settings from the previous app should have been migrated over. You may have to connect to the home location that you had previously in order to see your devices under go to settings, switch home > check for other locations. Feel free to contact us at 1-844-302-2943 for assistance. -Cync Support Team
Rated 5 out of 5 stars
Bright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I wish the rgb aspect was more customizable
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light! Got these half price and as expected they work great!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave a review! We hope you enjoy your new smart lights! -C by GE Support
Rated 3 out of 5 stars
Hope you never have to factory reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These disconnect from wifi frequently and setup can be a pain
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your earliest convenience. -Cync Support Team
- Cons mentioned:App, Connectivity
Rated 1 out of 5 stars
Not good for multi person homes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues. Only one person can control the lights. App sucks.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We certainly apologize that your experience is not cohesive with what is expected of our App. Multiple Users are able to access a Home's devices when given permission from the 'Main Account Holder'. We have created a helpful written and video guide to assist in adding 'Guests' to your account. This useful resource can be found here cyncsupport.gelighting.com/s/article/invite-guest-access. Please contact us directly at 1-844-302-2943 with further questions or concerns. -Cync Support Team
Rated 5 out of 5 stars
Really good!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent light bulb to liven up your home or favorite space.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the awesome review. It is great to hear you are enjoying your new smart home lights! -C by GE Support
Rated 5 out of 5 stars
Excellent lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, nice lights and Good quality everything perfect
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review Caloscastro! We appreciate you choosing us to be your selection of smart home lighting products. -C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for all of maybe 3 days. Can't get it to connect anymore. might as well be regular light bulbs
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome Smart Light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with good number of color collection. Very happy
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for your positive review. We greatly appreciate it. Thank you for being a part of the C by GE family.
Rated 3 out of 5 stars
Love and hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was a absolute nightmare and having to reset them will have you longing to return them. When they do work it’s not too bad at all.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you have not had an ideal experience with our bulbs. We do appreciate you leaving us this feedback! Should you ever need any assistance in the future please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 3 out of 5 stars
Overpriced Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work but not the seamless smart solution i was wanting. Ended up giving them to the teenage kids. If you are forced to Reset a bulb, IT'S RIDICULOUSNESS
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear the lights were not a a seamless set up like you wanted. Once the bulbs are reset, they will pair with Google Home or the C by GE app. If you need additional assistance, please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Cons mentioned:App
Rated 2 out of 5 stars
Could not get them to connect to the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these to work. I tried everything I could, but they would never connect to the app. I had to return them.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Yettihead, we regret to hear that you were not able to get them connected. The direct connect lights require a 2.4ghz wifi network to connect to the C by GE app. Feel free to reach out to us for any assistance at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Probably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people probably pretty proud product Go and get it done
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the kind feedback it is greatly appreciated!
Rated 5 out of 5 stars
Work Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Work great! Connects easily with Alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .It's awesome you are enjoying your smart lighting! Thanks for choosing C by GE for your home. - C by GE
- Cons mentioned:App
Rated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So you have to download an app to operate these lights. The app says you have to pay to use it. DON’T DO IT!!! Once you buy the app, it still doesn’t work. Cannot believe GE put their name on this.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for reaching out. The Cync app is free to use and does not require any sort of payment to use. There are other scam apps on the app store that pose as smart home apps that require payment. Please contact us at 1-844-302-2943 if you need assistance downloading and installing the Cync app to use your Cync devices. -Cync Support
Rated 5 out of 5 stars
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the person that got them loves them.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Frankie! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support