Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 10559049
Customer reviews
Rating 4.4 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Probably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people probably pretty proud product Go and get it done
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the kind feedback it is greatly appreciated!
Rated 3 out of 5 stars
Ok for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are good but the setup took a long time. And if you have to reset the light bulbs it can be really challenging. But overall once I got them set up they've been working perfectly fine.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
Rated 5 out of 5 stars
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the person that got them loves them.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Frankie! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 5 out of 5 stars
Bulb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing rgb bulbs, very easy to instal app and connect.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support
Rated 5 out of 5 stars
Good lightbulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good lighting. Very easy to put on and to install.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad to hear you had an easy experience getting your lights installed Junior. Thank you for leaving a review! -C by GE Support
Rated 4 out of 5 stars
Smart Bulb
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful and easy to use / install. GE smart bulb is attractively priced for home use.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Nikhil, we are glad to hear that you had a seamless setup experience with your Cync Full Color Direct Connect Light Bulbs. Thank you for taking the time to leave a review. -Cync Support
Rated 5 out of 5 stars
2sweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice effects this bulb brings to my bedroom. I love it
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review! - C by GE Support
Rated 5 out of 5 stars
Great light bulb
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart light bulb. Works great with my Google assistant. I can change the color I want and schedule the time to turn them on and off.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience with our Cync products! We are thrilled to hear that you are enjoying the convenience of smart home lighting. -Cync Support
Rated 3 out of 5 stars
Not bad, Not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. However I think the software between GE and Google Home need some tweaking, for some reason the lights become disconnected from Google when I use the GE app
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .This doesn’t seem right. We want to take a closer look at this for you. Please give us a call at 1-844-302-2943 so we can connect and assist you with this issue. -Cync Support Team
Rated 3 out of 5 stars
Mobile application could be better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues to setup account through the app. I was getting error that account could not be created although it was. After some trouble with setting the account they are working fine.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear you had issues with the setup and creating an account. Let us know if you run into any more issues Milan. We can be reached at 1-844-302-2943 or [email protected]. Thank you for the feedback and your review. -C by GE Support
Rated 3 out of 5 stars
Did not work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product asks for a hub when clearly it says in the box that NO HUB REQUIRED. Really disappointed, I really wanted this product . Have to look somewhere else. Had to return the product .
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Cyndi on your other review of the smart light starter pack with 4 bulbs and a smart plug, the plug is the hub that you need. That plug is the "hub" that is required to link your lights to Alexa. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 2 out of 5 stars
Looks good, app will grab a lot of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I did not light these up. I read the privacy info on what data was collected, and they were grabbing a lot more data they what they needed to operate an TCPIP based device. Enough so I didn't even want to load the app on my phone. I have decades of IT experience, so know what is needed to run a device like this. If you don't care about what companies know about you, seems to be a good device. That's why I gave it 2 stars instead of 1. Pity.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Security is of utmost importance to us here at 'Cync'. Our Team does not have access to any data on your phone. We require bluetooth and Wi-Fi be enabled upon setup, so that the device can connect to your local network and function as a 'Smart Device'. Camera, microphone etc can all be turned 'Off' in your phone's app settings. Though, even when 'enabled', we still do not have the capability to see any of your personal information. Thank you for raising your concerns, we hope this puts any worries you may have at bay. We would be more than happy to answer any further questions or concerns at 1-844-302-2943. -Cync Support Team
Rated 1 out of 5 stars
Bad App(le) or a Rotten Bunch?
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once upon a time these bulbs worked pretty well. Then about three months ago they launched a new app and the bulbs won't connect to the app anymore. I've tried doing a factory reset a couple dozen times to no avail. The good news is, they turn on when I flip the light switch. The bad news is that I can't control the brightness or the color/hue, I can't automate them, and they randomly flicker on/off.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Stiiv, sorry to hear that you had this experience with the release of our new app! All of your devices and settings from the previous app should have been migrated over. You may have to connect to the home location that you had previously in order to see your devices under go to settings, switch home > check for other locations. Feel free to contact us at 1-844-302-2943 for assistance. -Cync Support Team
Rated 1 out of 5 stars
waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for all of maybe 3 days. Can't get it to connect anymore. might as well be regular light bulbs
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 3 out of 5 stars
Love and hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was a absolute nightmare and having to reset them will have you longing to return them. When they do work it’s not too bad at all.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you have not had an ideal experience with our bulbs. We do appreciate you leaving us this feedback! Should you ever need any assistance in the future please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 2 out of 5 stars
Could not get them to connect to the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these to work. I tried everything I could, but they would never connect to the app. I had to return them.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Yettihead, we regret to hear that you were not able to get them connected. The direct connect lights require a 2.4ghz wifi network to connect to the C by GE app. Feel free to reach out to us for any assistance at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
Rated 1 out of 5 stars
Brutal set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a two pack and the set up was brutal. I had to call GE tech-support which was awesome however Please shut up was awful. I would never buy again. They don’t work and play well with Google. A little better with Alexa. If you r Foolish enough to buy them like I did set them up in the cync spp before you try connecting with Alexa or Google
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This is certainly not what we want to hear of your experience with our light bulbs. All of our devices are compatible with Amazon Alexa and Google Home, and we would like to get to the bottom of why this out of the ordinary situation has occurred for you. Please, we strongly recommend reaching out to speak with a Technician with this update to the situation. Our Support Team can contacted directly at 1-844-302-2943. -Cync Support
Rated 1 out of 5 stars
Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy more. Sometimes when i tell alexa to change something with the light. Alexa will time out and say theres a connection issue. And then the light changes. Sometimes it just doesn't want to work at all. The colors are subpar compared to my lifx bulbs, of which those i would recommend. Please save your money and dont buy these.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 3 out of 5 stars
Look elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are better ones than these. They kept losing connection to Alexa which is frustrating. Will not be buying these again.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are sorry to hear you were having issues staying connected to Alexa. We have a helpful guide on getting this set back up and working here cyncsupport.gelighting.com/s/article/alexa. Feel free to contact us for assistance at 1-844-302-2943. -Cync Support Team
Rated 1 out of 5 stars
Junk!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely difficult to connect. One of the the bulbs had a problem pairing with my WiFi and it eventually disappeared from the Cync app. Now it needs to be reset, which has an Extremely convoluted process. I give these bulbs a big thumbs down!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Adam, we sincerely apologize for any frustration you have experienced. This is certainly unusual device behavior. Please consider contacting us at 1-844-302-2943 so we can address and resolve this issue for you. As a valued customer, we would be more than happy to assist you. In the interim, feel free to visit our website: cyncsupport.gelighting.com/s/article/resetting-light-bulbs -Cync Support