Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 10559049
Customer reviews
Rating 4.4 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
I bought 6 of them and 2 died in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 6 of them and 2 died in less than a year. The other 4 are painful to reset and set up. The 2 that died, they kept blinking towards the end and stopped changing color. I have a set of phillips smart bulbs bought around a year ago along with c by ge and they never ever failed. No connection issues, no google home issues and nothing else. I guess the price for each of these determine quality.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret that you had this experience with any of our products! We would be more than happy to replace any defective or non working bulbs under warranty for you. Please consider contacting our support team at 1-844-302-2943 to get a replacement. -Cync Support Team
Rated 5 out of 5 stars
Smart bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart color changing light bulbs that I can control with Alexa. Easy to sync and very helpful. They are dimmable and it’s nice to set a mood in each room. Price is the best value!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking time out of your day to leave a review! We are happy to hear that you find our Cync Full Color Direct Connect Light Bulbs easy to use and helpful. -Cync Support
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not tell you that you wed their app to operate. And you have to purchase it
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .The Cync application is entirely free, there is absolutely no subscription or hidden fee. There is a scam app within the app store called 'LED Remote' that has been marketing itself as the 'Cync' application, it is not. We highly recommend reporting that app and downloading the real Cync app. Our application is a black square with a white 'C' in the middle surrounded by a starburst pattern. -Cync Support
Rated 4 out of 5 stars
Fun light bulbs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was difficult, wouldn’t connect to Wi-Fi or would not connect all the bulbs. Update also took ages.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Jonathan- this is certainly not the experience we wish for our customers. We appreciate your feedback regarding the setup process of our Direct Connect Smart Bulbs. We would like to speak with you directly in the event this experience takes place again. Setup is traditionally seamless and speedy. We apologize for the inconvenience. -Cync Support
Rated 2 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. I bought these to supplement my Ilumi Bulb but they can’t compare. They aren’t near as bright and the colors aren’t as vibrant. I’m taking them back tomorrow,
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry that these did not suit your needs Derek! Thank you for giving our lights a try. -C by GE Support
Rated 1 out of 5 stars
Broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect to my internet and everytime i try to reboot it it wouldn't work
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are sorry to hear that you ran into issues pairing our lights to your wifi network. These devices require a 2.4ghz wifi network to connect and use, and may have issues getting connected to blended networks. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team
Rated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They won’t stay contacted with the app. Keep trying but still won’t connect
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Rain, our team wants to help you! Please, we strongly encourage you reaching out to one of our technicians. Our direct phone number is 1-844-302-2943. We look forward to assisting and getting this resolved. -Cync Support
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont work does not pair with App l don't spend money on this
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This can be understandably frustrating, and we certainly regret that you were not able to pair your devices. If you have not already done so we implore you to attempt factory resetting your devices using the steps in our factory reset guide located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support
Rated 2 out of 5 stars
So disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to switch to a better brand. These weren’t syncing with my google nest. I owned for a couple weeks and couldn’t take it anymore.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear that! Please reach out to us to get this issue resolved at 1-844-302-2943. -C by GE Support
Rated 4 out of 5 stars
Great but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid i wish there was more variety for animations and more color variety
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your thoughts! Your feedback is very important to us, and we will be passing this information along to our development team. We hope to be able to continue to provide you with exceptional experiences moving forward! - Cync Support
Rated 1 out of 5 stars
No idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery driver stole my order, so no idea if this is a good product.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Won’t connect to wifi even when I manually enter.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are upset to hear that your experience was anything short of enjoyable. Cync devices are only compatible with 2.4GHz Wi-FI networks, they will not work if your network is 5GHz. This information can be found in either your phone's Wi-Fi settings or by calling your internet service provider. In the event you have a 2.4GHz Wi-Fi network, we would like to assist in getting your devices setup. Please consider contacting our live Support Team at 1-844-302-2943. -Cync
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The company updated the app and now I can not get them to work.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your earliest convenience. -Cync Support Team
Rated 5 out of 5 stars
Value for money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect with smart home systems. But would recommend 100W equivalent bulbs as they are not as bright.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience! While we are sorry to hear that you weren't fully satisfied with the brightness of these bulbs, we're happy to hear that your setup experience was seamless. We hope to continue to meet and exceed your expectations moving forward. - Cync Support
Rated 1 out of 5 stars
Worked once, No color, Had to keep resetting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work! It wouldn't connect, I followed the instruction and reset the bulb and finally got both bulbs to connect and all I could do is test the bulb which makes it blink 6 times, turn off and on and dim. NO COLORS! I went back in a few days to try again and they would not connect. I'm not going to reset this every time I turn my light on. It will be going back. I really wanted these to work.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, Bluespower. We regret to hear you are having a negative experience with setting up your smart lighting. Please contact us directly at 1-844-302-2943 so we can get your bulbs working properly.
Rated 1 out of 5 stars
REQUIRES SUBSCRIPTION TO USE COLORS.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer Beware! How is it possible to be scammed by a lightbulb? Well if you buy this one here you will be. The light gives a normal yellow glow, when you go to download and use the Cync APP, you are forced into a subscription! Why should I pay monthly for COLORED LIGHTBULBS? Wild!! Returning!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Hi Jasmine - Oh no! It looks like you may have downloaded the incorrect app. Our app is called "Cync (the new name of C by GE)" and is available in the iOS App Store and Google Play Store. We do not require a subscription to control colors with our smart light bulbs. If you need assistance, please feel free to contact us directly at 1-844-302-2943 so we can assist. -Cync Support Team
Rated 2 out of 5 stars
Bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup only problem is the one bulb keeps losing signal to Alexa
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .One of your devices not staying connected to Alexa is frustrating. We regret to hear that you have had such a less than ideal experience with our devices. We would love the opportunity to assist you and get this bulb up and running. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Pairs then unpairs. Then c by ge app won't find.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry you were not able to get these connected and working. Please consider reaching out to us directly at 1-844-302-2943 or help@cbyge.com. We will get you up and running! -C by GE Support
Rated 1 out of 5 stars
3 hours to connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 3 hours to connect them keeps throwing errors.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Salam, sorry to hear that it took so long to connect. What errors are you experiencing? Please reach out to our support team at 1-844-302-2943. We would love to get it resolved for you. -C by GE Support
Rated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not working is disconected every 2 days is bored
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Chimis, this is not typical behavior for our bulbs. Please email [email protected] or call us at 1-844-302-2943 for further assistance. - C by GE Support