Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 10559049
Customer reviews
Rating 4.4 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
Very glitchy and not worth your time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial setup was a pain. Lights would not show up in either the Google Home or C by GE apps but after multiple tries they showed up. After being connected to Google home, they were not responding the entire time until I turn them off and on and they started to work. There is a delay between the bulbs. One will turn on before the other or change color before the other. Now, the bulb set as bulb #2 just doesn't work at all with Google Home or the GE app. It isn't even one specific bulb, just the one that is named the second one. I will be returning these and getting another brand.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .BirbTechEnthusiast, we are sorry to hear about the issues you have had with connectivity. This is not usually typical behavior that the app or our products should be doing. If we could get a chance to rectify this issue for you we would be more than happy to resolve this. We can be reached at 844-302-2943.
Rated 1 out of 5 stars
Do not buy GE smart products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light works, but the app used to control the light is absolute trash. It rarely works and makes the lights nearly impossible to control.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you are not happy with the performance of our app. We would like to work with you and get the items working properly. Feel free to reach out to our Support Team at 844-302-2943 or by email at help@cbyge.com. - C by GE Support
Rated 1 out of 5 stars
These are Bluetooth- run away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look, just don't ever buy anything smart home that is based on Bluetooth wireless. This was a mis-step by GE's design group 5 years ago, but I guess they decided to run with it. Smh. Marketing is driving these things now. Bottom line, bluetooth is short-range control. Period. How far can you walk away from your phone with your Bluetooth headset? And you think these will work further? Nobody else in the market uses Bluetooth for this type of device. Why? Because it is so unreliable. Btw, I am an IT network and wireless engineer. Creds.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, our Direct connect bulbs run through wifi. When connecting them to your phone or tablet you will need to have both wifi and bluetooth enabled. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.
Rated 1 out of 5 stars
No purple, have to buy extra hardware to use with
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box started "simple set up, no hub required" but in order to use with my Google app I have to buy a Google nest or something like it. AND the light goes from pink to blue, no purple at all. Bogus. Sylvania and feit both work with Google home app just fine.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thanks for reaching out! If you intend to use Google Home for voice control you will need a Google voice speaker that you can talk into to control your devices. Thank you for at least giving our devices a try and we hope we can win your business again someday. -Cync Support Team
Rated 1 out of 5 stars
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve tried several and these lights just are not consistently reliable. Do NOT recommend
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We regret hearing this and would love to get to the bottom of why your devices are not performing as expected. Please consider contacting us to make this right. Our support team can be reached at 1-844-302-2943. -Cync Support Team
Rated 2 out of 5 stars
Using with Google home ruins product experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely DOES NOT work well with Google home. 80% of the time the app won't ever respond to Google home commands, 15% of the time it's about a minute late or only commands one light at a time. 5% it works some times
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello, Erik. We are sorry to hear that you've experienced some trouble getting our products to work with your voice assistant. We would like an opportunity to assist. Feel free to contact us at 1-844-302-2943, and our team will be happy to work with you until a solution is found. - Cync support