Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 12549562
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Pros mentioned:Price
Rated 1 out of 5 stars
Poor reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried pairing these lights to the apps for two hours and finally only got 6 of 8 to work. They were far cheaper than Hue lights but their reliability is so bad I’m going back to Hue for these 8 bulbs. Even with an amazing Black Friday price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there sorry you were not able to get the other 2 lights to connect. If you are using the Google Home app for setting them up they do have a 6 device limitation per home. If you are having issues please don't hesitate to reach out to us at 1-844-302-2943
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Hekps with sleeping when you turn on the red.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience with us! We are happy to hear that you have enjoyed our smart bulbs so far. We hope to continue to provide you with products that satisfy your needs. - Cync Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean what more can i say these are really eaally really good
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .John, thank you for taking the time to leave a review for our Cync smart bulbs! We are so happy to hear that you are enjoying them. -Cync Support
Rated 3 out of 5 stars
Bulbs in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying to pair. It took me over an hour. But then it worked well
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback. We're sorry to hear it took some time to pair your devices, sometimes certain wi-fi networks, distance, and certain light fixtures all can affect the connection process. It is great to hear that you were able to connect your devices successfully. If you need additional assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as replacement looking for easy user access
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for your constructive feedback! I will forward this info to our development team for future improvement to the app. -Cync Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I like them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought them before, so I bought them again. I like them.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking time out of your day to leave a positive review! We are grateful to be a part of your smart home venture. -Cync Support
Rated 2 out of 5 stars
Good bulbs, horrible phone app
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bulbs, horrible phone app. Get Phillips hue and save yourself the headache
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Evan - We appreciate you taking the time out of your busy day to leave us this honest review. We regret hearing you had a less than ideal experience with the Cync app. This is certainly not the experience we wish for our customers to encounter when using the Cync app. We would like to find out more about this issue that you are experiencing. If you could please contact us at 1-844-302-2943, we will be more than happy to assist you. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great and doesn't require a hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want these in every room. Easy to setup and easy to use.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Laura, thank you for taking the time to leave a review! We are thrilled to hear that you had a seamless setup experience with your Cync Full Color Direct Connect light bulbs. We hope you continue to enjoy the benefits of smart home lighting without a hub. -Cync Support
Rated 3 out of 5 stars
Tony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't like the noise they make and the app keeps turning off
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Krispykreme, we would like to look into this for you. If you could please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We would be more than happy to assist. -C by GE Support
Rated 3 out of 5 stars
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re cool but they don’t work well with Alexa..
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .Hi Coco, thank you for taking the time to leave feedback. If your devices are not working with Alexa we have a few solutions that can resolve any issues you may be having. You can find our support article here cyncsupport.gelighting.com/s/article/alexa. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team
Rated 3 out of 5 stars
They are ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work 80% of the time i have to reset them alot.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you have been experiencing an unideal experience with your bulbs. Here is a helpful link that will provide you with a walkthrough on setting up the bulbs with our Cync App cyncsupport.gelighting.com/s/article/setting-up-light-bulbs. If these steps don’t resolve your issue please feel free to contact us directly. Feel free to call us at 1-844-302-2943. – Cync Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My daughter loves.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter..shes loves them..uses everyday.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the kind words, Lisa! We are happy to hear that your daughter enjoys our bulbs. We hope to be able to continue providing satisfactory products and assistance moving forward! - Cync Support
Rated 2 out of 5 stars
why need wifi?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 out of 4 is defect (No Wifi connection). Ask return but best buy need return all 4. Ask GE take multiple test finally get replacement in 2 days. There is no reason need wifi connection, What want to send out? building camera or microphone?
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are sorry to hear that your purchasing and setup experience has been less than ideal. We do offer these bulbs in a Bluetooth-only format the product code for them is 93104413 when searching online. The Wi-Fi connection is to improve the range and connectivity as well as being able to control them from the app away from home. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team
Rated 2 out of 5 stars
Poor Alexa Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the lights themselves work great and have a nice range of color, their compatibility with Alexa is glitchy. They drop connection and lag constantly. I have other smart lights of a different brand and they do not have this problem. Not recommended.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are difficult to set up and frequently need to be reconnected to the app, for some reason. Also, i can't get all four to connect to the app at the same time. They are a source of frustration
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friend Rated 3 out of 5 stars
Its ok. Just costs too much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and you can definitely find better or same for less.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback and thank you for choosing C by GE! -C by GE Support
- Cons mentioned:App
Rated 1 out of 5 stars
WASTE OF MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.G A R B A G E Do not waste your money on this Right out of the box it makes you download a garbage app that has a 2 star rating on the app store Needless to say the app doesn't work for **** thus making the bulbs worthless
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience with your new lights Ron. This is not typical performance that the app or the products should be doing. Please consider reaching out to us directly so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
LED lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and just in time for Christmas lights
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave us a positive review! We are thrilled to hear that we could help brighten your home for the holidays. -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light, use it a night. Very colorful as well
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bluetooth lights work well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights. Work very well. Highly recommend. A+
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience with our Cync products! We are happy to hear that you are enjoying the convenience of smart home lighting. -Cync Support