Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 12549562
Customer reviews
Rating 4.3 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Rated 2 out of 5 stars
not worth it anymore
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hardware, horrid software. The software got so bad with it's updates that I cashed in my protection plan and replaced it.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We would've loved the opportunity to understand what went wrong with the Cync app and your devices, and certainly regret any less than ideal experiences you had. Feel free to contact us at 1-844-302-2943 if there is anything we can address or resolve for you. -Cync Support Team
Rated 1 out of 5 stars
Absolute worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! They are hard to connect to Alexa and the Cync app. You have turn the Wi-Fi off on your phone to even log into the app then you have to make sure to remember to turn the Wi-Fi back on during set up. Don’t let lightning strike! It is impossible to get all the lights connected! I have 3/8 light that’s are connected two are connected through Alexa and one on the Cync app!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi RobinC - This is not the experience we want to hear from our customers. We would love to look into why you are running into these issues and get you up and running. Please consider contacting us directly at 1-844-302-2943 so we can assist. -Cync Support
Rated 5 out of 5 stars
I LOVE!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my favorite purchases! allows you to turn your lights on and off with a button ! the app works great and it also has a lot of great light settings that my daughter loves
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you are enjoying your Cync experience! Thank you for taking time out of your day to leave a review. -Cync Support
Rated 1 out of 5 stars
Doesn’t work anymore
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these back in 4/25/2021 and decided to see how they would hold up. Well it’s currently 11/9/2021 as I write this review and originally it did work flawlessly with my Alexa and iPhone, but now it won’t even connect to my own wi-fi. I tried rebooting it and troubleshooting it anyway I can and there’s no helping it. Save yourself the stress and money and invest a little more into a bigger name brand like Philips Hue.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry that you have had such an unideal experience with our bulbs. We would love the opportunity to get you back up and running. Please feel free to contact us at 1-844-302-2943 and we will gladly assist you.- Cync Support Team
- Cons mentioned:App
Rated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They won’t stay contacted with the app. Keep trying but still won’t connect
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Rain, our team wants to help you! Please, we strongly encourage you reaching out to one of our technicians. Our direct phone number is 1-844-302-2943. We look forward to assisting and getting this resolved. -Cync Support
Rated 5 out of 5 stars
Smart bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart color changing light bulbs that I can control with Alexa. Easy to sync and very helpful. They are dimmable and it’s nice to set a mood in each room. Price is the best value!
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking time out of your day to leave a review! We are happy to hear that you find our Cync Full Color Direct Connect Light Bulbs easy to use and helpful. -Cync Support
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not link to my network even when it is within 5 ft. of the router. Asks too many questions for a complicated setup when all I want to do is turn the darned things on and off.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We would love the opportunity to get to the bottom of why your lights are not able to establish a connection to your network. This is not the expected behavior, and we certainly regret any inconvenience that this has caused. Please consider contacting our support team at 1-844-302-2943. -Cync Support
- Cons mentioned:App
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont work does not pair with App l don't spend money on this
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .This can be understandably frustrating, and we certainly regret that you were not able to pair your devices. If you have not already done so we implore you to attempt factory resetting your devices using the steps in our factory reset guide located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support
Rated 4 out of 5 stars
Good bang for you buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the lights don’t match in the same color hue. But other than that it’s great
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Logan, thank you for leaving a review for Cync Full Color Direct Connect Light Bulbs. If you need any assistance with your lights, please feel free to contact us directly at 1-844-302-2943. A member of our team would be more than happy to help! -Cync Support
Rated 2 out of 5 stars
Cheap set of wifi bulbs but not great quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to Install, easy to program. Cheap price, cheap Quality, one of the bulbs worked just 2 weeks.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 2 out of 5 stars
So disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to switch to a better brand. These weren’t syncing with my google nest. I owned for a couple weeks and couldn’t take it anymore.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear that! Please reach out to us to get this issue resolved at 1-844-302-2943. -C by GE Support
Rated 1 out of 5 stars
“Now on for 8 seconds, off of 2 seconds…”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst tech for Google assistant, they don’t stay paired, and have to be manually reset. Enjoy hours of flipping the light switch on and off in 8 second intervals until you go insane. C by GE will often not be available when Google tries to turn off the lights and your lights will not reconnect until you power cycle your router…Just don’t buy these.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice kick of color
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition with colors and scenes. Can set up on and off times like an alarm. Have had real good luck with the bluetooth connectivity, fingers crossed.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience! We are happy to hear that you've enjoyed our smart bulbs! We also hope to continue to provide you with products that satisfy your needs and provide an exceptional experience. Thank you for being a valued customer! - Cync Support
Rated 4 out of 5 stars
Great but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid i wish there was more variety for animations and more color variety
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your thoughts! Your feedback is very important to us, and we will be passing this information along to our development team. We hope to be able to continue to provide you with exceptional experiences moving forward! - Cync Support
- Pros mentioned:Color changing
Rated 1 out of 5 stars
Good light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good , works fine :) We ca. change the colors from the phone
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience Coste! We are glad to hear that you are enjoying your new lights. -Cync Support Team
Rated 5 out of 5 stars
They are lightbulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal when they’re on sale. $30+ is a lot for lightbulbs. Yeah they can be set to colors and stuff but at the end of the day…they’re lightbulbs…
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the positive review! We're happy to hear you are enjoying your smart lights. -Cync Support
- Cons mentioned:App
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The company updated the app and now I can not get them to work.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your earliest convenience. -Cync Support Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Won’t connect to wifi even when I manually enter.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We are upset to hear that your experience was anything short of enjoyable. Cync devices are only compatible with 2.4GHz Wi-FI networks, they will not work if your network is 5GHz. This information can be found in either your phone's Wi-Fi settings or by calling your internet service provider. In the event you have a 2.4GHz Wi-Fi network, we would like to assist in getting your devices setup. Please consider contacting our live Support Team at 1-844-302-2943. -Cync
Rated 1 out of 5 stars
Worked once, No color, Had to keep resetting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work! It wouldn't connect, I followed the instruction and reset the bulb and finally got both bulbs to connect and all I could do is test the bulb which makes it blink 6 times, turn off and on and dim. NO COLORS! I went back in a few days to try again and they would not connect. I'm not going to reset this every time I turn my light on. It will be going back. I really wanted these to work.
This review is from Cync - A19 Smart LED Light Bulbs (2 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, Bluespower. We regret to hear you are having a negative experience with setting up your smart lighting. Please contact us directly at 1-844-302-2943 so we can get your bulbs working properly.
- Cons mentioned:App
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Won't even connect to the GE app, much less Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We are sorry to hear that you ran into issues pairing our lights to your wifi network. These devices require a 2.4ghz wifi network to connect and use, and may have issues getting connected to blended networks. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team