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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,213 reviews
  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Great just know you need another device for Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them however you need to get an adapter if you want to control it using the Apple home app . Have to use the GE app . Surprised with how easy it is to control so many colors . You can program them to turn on at certain times automatically (I have them turn on early in the morning to help wake me up for work, also when the sun goes down)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bulbs are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs have been great annd Easy to install. Connect to my iPhone with ease. Highly recommend item.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation Marcos! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Completely changes the ambiance & mood in my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 40 of these lights on my patio, deck, 7 lamps, kitchen, hallways, french door accent lighting, entry door, porch, garage, and closets. I’ve programmed 7 basic colors. One for each day of the week. A major game changer that gives my house multiple personas with my voice, app, or scheduled routines. My overnight guests are given the option of choosing their favorite color. I love these lights !

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Lights Great. Cync App, not so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best color smart lights on the market. The biggest issue I see is the Cync app needed to define the lights. The app is difficult to use in that MFA uses email ONLY and not a cell phone text message, AND, the overall Cync app design is difficult to navigate. Cync should take a look at the Smart Life app for ease of use tips!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features and very user friendly app. My customer was very pleased with them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello EvanN, we are glad the customer was pleased with the Cync Full Color Direct Connect Light Bulbs. If you have any questions, feel free to give us a call at 1-844-302-2943. We would be happy to help! -Cync Support

  • Pros mentioned:
    Color changing, Overall performance

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of color options. Love them. I'm still checking out all the color combinations.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Bulbs, easy to set up, many colors to pick from. Easy to use with alexa to turn on and off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Here at Cync we value customer feedback. Thank you for sharing your input and letting us know just how much you love your new Full Color Smart Bulbs. We are excited to hear all about it! -Cync Support Team

  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to set up and use. Seamless integration with Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Nice addition to your voice activated devices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice bulbs. You can set the colors to suit the time of the day. Alexa integration makes it a fun way to operate them. However, there is an issue, sometimes with the app and needs to remove the bulb and add again through the app to work properly with alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for being a valued customer of Cync, the new C by GE. We appreciate your business and are thrilled to hear you love your Full Color Smart Bulbs. We feel unsettled, however, knowing you have had to remove and re-add your lights from the application, in order for Alexa to recognize them. This does not align with the functionality of our devices. A member of our team would like the chance to speak with you directly to take a deeper look into this. We can be reached by calling 1-844-302-2943. If you notice Alexa is unable to communicate with your lights we recommend simply disabling and re-enabling the 'Skill' in the Alexa app. -Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Limitless Possibilities with These Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I can change the color (almost limitless possibilities!), I can dim them all or only one, I can schedule them to turn on or off. But... even though I am confident I have a good WiFi system and signal (Eero, gigabit) I have connection problems way too frequently. That is why I gave them a 4. I'd still buy more, though...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello. Thank you for your honest feedback! We appreciate you choosing C by GE and invite you to reach out to us directly so we can optimize your home's smart lighting. You can email help@CbyGE.com or call us at 1-844-302-2943.

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Works great most of the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are nice. Paired with the Cync mobile app, brightness and color are completely adjustable, which I love. You give different lights names, set which rooms their in, and save certain light settings as routines. You can add guests/additional users. Can turn the lights off when I'm in bed on my phone. -2 stars: Cync app works like 85% of the time, meaning it is unable to detect/connect to the bulbs the rest of the time. You will need to exit the app and reopen it and/or turn on and off your Bluetooth. Sometimes leaving you in the dark for up to 3 minutes when you need it. The minor annoyances add up over time. Personally, I like them enough to keep using them. But I think there are probably better ones out there.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you bringing this to our attention Kate. A member of our team would like to look into this for you to get it resolved. We strongly recommend reaching out to us by calling 1-844-302-2943. In the meantime, please ensure your app and all devices are up to the latest version in the Cync application. We also suggest clearing the cache on your mobile device. To accomplish this on iOS, simply power the device off, wait one minute, and power it back on. To do so on an Android, tap ‘Settings,’ scroll to ‘Apps,’ select the Cync App, tap ‘Storage,’ and clear the cache. We look forward to assisting. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Follow the instructions!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rule! Follow the instructions that come with the box. If they dont work, its a wifi issue or connection on your belhaf issue! Dont be like me! Lol! Love the product! I need more!!

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Overall performance

    Rated 3 out of 5 stars

    Cync A19 Smart LED Light Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as you'd expect for a LED light bulb. The app is a bit clunky to use though. Kids like the color and dimming options.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice smart bulbs. They connected flawlessly to my Google Home app even without the additional GE app. They always work and the colors are very good. It can get pretty bright and the colors are accurate. I use it as a mood light in my room, and it has a nice glow, especially behind a nice lampshade. If you are looking for a higher-end smart bulb that doesn't require a hub, I'd go with GE. Their new products looks exciting and they work great alongside the existing GE products.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the extensive review Kicknoons. Thanks for taking time out of your day to share your experiences with us. We greatly appreciate it and thank you for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of smart lightbulbs. I was a little skeptical not knowing how I would use them, however setting the routines for the lights is something I have come to enjoy. Dim lights in the morning and night and turning off by themselves is really nice! The kids even turn the colors and have so much fun making them all the different colors. Very easy to use! I’ll probably buy some more to add to different lights in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Very bright. Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very bright when I first turned them on. Easy to set up and use. I did have one not want to communicate with the app, but customer service was very helpful to help out. I like that you can set up each light individually. There are a lot of options for the type of light you want besides colors. Such as natural light, warm light, soft, sunset or sunrise, etc..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for leaving the positive feedback! We are happy to hear that our support team was able to help you resolve your issue, and about how seamless it was setting up your devices in our app. In the future, we hope we can continue to provide you with great experiences moving forward! - Cync Support

  • Pros mentioned:
    Color changing, Setup

    Rated 4 out of 5 stars

    Vibrant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I put blue tape over my on/off switch on the wall for a week and learned how to reset the bulb all was good. Setup on the APP was straightforward and bringing it over to Alexa was simple. I would purchase again. I do wish they could get a little dimmer but over all very happy. Wonderful vibrant colors.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback Teklady. These lights dim in increments of 5% but thank you for the recommendation. We hope you enjoy your new lights! -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Okay Once Connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart lights are ok. Once I got them paired they work. It was very difficult; I had to pair them in the same room where my wi-fi modem is located, afterward I was able to move them to my bedroom ceiling fan. The instructions are not plain and it was hard for the app to recognize the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Alot of light in a little bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these for all lamps in my house. They are easy to set up and have numerous colors and brightness that can be achieved. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Robbie - Thank you for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got these on sale for black friday and they were 4 for $40. With the protection plan (which I STRONGLY advise you get) it was a great deal. About two months later one of the bulbs (in my desk lamp) began to flicker and even turn off randomly. This happened a day or two after a massive storm, so that might be part of the issue. Factory resetting the bulb and moving it to a different lamp did not help. I returned and exchanged them using my protection plan and they had been pretty good until recently. Now the same desk lamp is giving me issues where my Alexa device can turn on and off all the other lights in the room, but this one bulb refuses to communicate. My C by GE app can still turn the bulb on and off just fine but that is not very convenient. Otherwise they work great and produce a ton of light, but I rarely find myself using any color other than neutral, bright white. Despite the setbacks I think that these are a much better deal than other brands which can run over $30/bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. Have you attempted a factory reset on the bulb that is not communicating? Also ensure that if it does communicate it is on the latest firmware version. Feel free to reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support Team