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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,211 reviews
  • Rated 5 out of 5 stars

    Pretty awesome light bulbs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work super well and connect to the WiFi via my phone with a breeze definitely recommend if you’re looking for something like this.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Nick, we're absolutely thrilled to hear that you had a simple and seamless setup experience with your Cync Direct Connect Light Bulbs! Thanks for taking the time to share your review. -Cync Support

  • Rated 5 out of 5 stars

    Good enough to call itself a smart bulb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty merchandise for a, special, price. With functional performance all that may be lacking in product exceptions are left to the computer language experts to provide more themes and larger selections, in app!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices. Thank you Christopher for choosing Cync! -Cync Support

  • Rated 4 out of 5 stars

    Good color control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color control and programming ease. Works well, but any power glitches will cause the lights to either go on or off - issue if needed to be on when arriving home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hopefully those glitches are not a common occurrence, but we appreciate you bringing this to our attention. Thank you for your review! -C by GE Support

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are not discoverable with its app. I follow all the directions and it’s still not “found.” I was able to connect to my Google Home app but was not aware that in order use the lightbulbs (change color and brightness) from the Google app, the lights must be off then manually turned on. After maybe 3 months of owning the bulbs, one of them is now no longer discoverable on the Google app either. So it is stuck on the recent color and brightness it was last on. I regret not just buying bulbs with a remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting easy install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are pretty good and have not caused me any issues I have probably used one of them for over 100 hours straight and then another one for about 48 hours they don't have any issues that I'm aware of the software took some getting used to.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home, and thank you for reviewing our app and products! -Cync Support Team

  • Rated 5 out of 5 stars

    Works like it should but not the best out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift. Was told set up was easy and simple. They do wish they were a bit brighter though or responded a bit faster compared to some other brands.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Vantejoh, thank you for your honest feedback. We appreciate the five-star review. Please, feel free to contact us directly if you need future assistance at 1-844-302-2943. All the best! - Cync Support

  • Rated 4 out of 5 stars

    Good overall product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I reccomend the Philips Hue bluetooth bulbs for easier setup. Other than that these are a good choice if you want to buy the extra hardware for setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Krislee. Thanks for leaving your review! Just to let you know, you only need to purchase a C by GE hub when you have C by GE Bluetooth bulbs. The Direct Connect smart bulbs have a built in hub to allow you to connect to Google Home or Amazon Alexa. Please give us a call at 1-844-302-2943 for more information!

  • Rated 5 out of 5 stars

    Perfect for your Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want are lights that can be controlled via Google home or Alexa, these are excellent. If you want to live in the Hue ecosystem and do a few other things than you can pay 5x the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a review! We are happy to hear that you are enjoying using your Cync devices with Google Home. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice lights but keep loosing connection which is annoying. Overall they are decent lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reaching out to share this important experience. Ideally, we would like to connect with you over the phone to understand a bit more about what has caused this to occur. Please reach out to us at 1-844-302-2943. For the time being, please ensure you are operating on a 2.4GHz Wi-Fi network, your devices are within 40 feet of the router, and that they are in a compatible fixture. We have curated a very helpful guide for your convenience here, cyncsupport.gelighting.com/s/article/setting-up-light-bulbs. -Cync Support Team

  • Rated 4 out of 5 stars

    great smart light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the occasional communication issue with my google mini, this product works great. even then i just open the app and can change the light settings.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 5 out of 5 stars

    The most beautiful Bulbs I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Gorgeous, they fully light the room at all times

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for taking the time to leave us this positive review! We appreciate you sharing your experience with our Cync Direct Connect Full color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Rated 5 out of 5 stars

    The perfect light for your home or studio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give the perfect modern tech look to your house or music studio. The best park is that you can turn on and off by voice control.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Alberto, thanks for taking time out of your day to review Cync Direct Connect Light Bulbs! We're thrilled to hear that you're enjoying the ease of using voice commands to control your lights. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Easy to Connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and set up good brightness and color has some reliability issues but to be expected with wifi based bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi rickr54321 thanks so much for reaching out to us and sharing your experience it helps us to improve our products as much as possible.

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    App needs Software update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs were great at first but have been disconnected from the wifi recently. Just expensive light bulbs as of now

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Pacfro, sorry that these got disconnected from your wifi network. These bulbs require a 2.4ghz wifi network to function. Please reach out to us directly so we can get you fixed up! Our direct number is 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Quality product hands-down

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of features and they last quite a long time. I like to leave the lights on a lot so thats highly appreciated.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your GE - Cync Full Color Direct Connect Light Bulbs. Thank you for taking the time to leave a great review and for choosing Cync! All the best. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light for fan lights, i just dont like how they disconnect so frequently

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Dave- We're sorry to hear your lights disconnect frequently. That is not expected behavior and we would love the opportunity to resolve this for you. First, we always recommend that you keep your app on the latest version and ensure the firmware on your Cync devices are up-to-date. If everything is up-to-date, please consider contacting us at 1-844-302-2943 so we can assist. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Error

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really cool lights, however it gives me an error warning quite often.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Noah, we are glad to hear you think our lights are cool! However, we feel unsettled knowing you have encountered an error via the app. In order to resolve this, we need a bit more information. We strongly urge you to call our Support Team at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Awesome color controled led lights with timer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bundle email deal when I bought smart tv, I put these outside on exterior lights to change for the holidays and set to turn off/on at specific times. Perfect for the holidays and regular white when it’s no holidays around. NOT the brightest but work for me.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you sharing your review! C by GE is happy to make your holiday season a little more festive for you and your family!

  • Rated 4 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced every bulb in my house with these. They are a great alternative to Philips Hue being a fraction of the cost, not needing a hub and they work GREAT

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying your new Direct Connect lights! Thank you for your review BRoz! -C by GE Support

  • Rated 5 out of 5 stars

    Excellent smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these to go with the light strip. The bulbs are good. I can't say how good they are compared to others as this is my first smart bulb. So far I'm happy with them. The app has enough settings to where I feel it's extremely customizable to what you need.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support