Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,211 reviews
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little problem setting it up, but it works great now, could be a little brighter on the RGB colors, wish it had different light patterns.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but loses connectivity with wifi frequently alexa will have problems changing light.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This is certainly not how our devices were designed, please ensure your app is up to date and that all firmware is on the latest version. If you are noticing connectivity issue with your Alexa, we recommend disabling and re-enabling the 'Skill'. Should the issue persist, we would be glad to guide you through these steps and troubleshoot to resolve this issue. We strongly encourage you call our live Support Team at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent for the price

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent smart lights. Great for the price!

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Ryan for sharing your thoughts! We would love to know more about what we could have changed to make your experience worthy of the full five stars. Please feel free to contact our team by calling 1-844-302-2943 to further discuss our Full Color Direct Connect Smart Bulbs. -Cync Support

  • Rated 4 out of 5 stars

    Working Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs seem to work good and connect to the wifi. Had some other before that had issues with the wifi connection but these seem better.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Caldor! We are happy to hear that you are having a better experience than you did in the past with your devices. As always if you ever need any assistance in the future please feel free to contact us directly. Thank you for leaving this review! – Cync Support Team

  • Rated 5 out of 5 stars

    making smart home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowly getting this all over my house. great light and its cool having the ability for Alexa to turn them on

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello ZacharyR, thank you for taking the time to write a review. We are delighted that you are enjoying your GE - Cync Smart Full Color Direct Connect Light Bulbs with Alexa. If you have any questions regarding Cync products, please reach out to us at 1-844-302-2943. We are always here to help! -Cycn Support

  • Rated 4 out of 5 stars

    color light bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the light bulbs just wish the white was brighter. Like being able to change colors when a different atmosphere is wanted

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Good light colours but dim

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a variety of color options but the light is too dim

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We apologize for any frustration you have experienced. Our Cync Full Color Direct Connect Light Bulbs are capable of producing light at 800 lumens. If your light appears too dim, please contact us directly at 1-844-302-2943 for assistance. We would be more than happy to address this issue with you. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Super easy set up and love all the color options!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support

  • Rated 4 out of 5 stars

    Good but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lighting. Good control with smart phone, but I think to control with smart speaker you have to purchase additional equipment.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the review daddyb! You are correct if you intend to use voice control it will need to be controlled through a voice speaker paired and synced with Alexa or Google Home. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations! My daughter loves how it changes colors and she can turn it off with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync. We are so glad to hear that you and your daughter are enjoying the convenience of smart home lighting! - Cync Support

  • Rated 4 out of 5 stars

    Wifi bulbs

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imo it was a bit pricey but luckily I had a $50 certificate to burn. Good wifi bulb no hub needed. It works. Not much more to say about it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    GE LIGHTS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the lights are ok. The app is a bit confusing but once it’s set up they work ok.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly appreciate you taking the time to share your experiences, and provide feedback. If you need assistance with anything don't hesitate to contact us at 1-844-302-2943. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wont stay connected.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult th keep connected. Govee is a much better value.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Terry, we are sorry to hear that you have experienced difficulty with your Cync lights. We value your business and we want to make this right. Please allow us the opportunity to resolve the connection issues with your Cync devices by calling us at 1-844-302-2943. A member of our team would love to help get your devices up and running. -Cync Support

  • Rated 4 out of 5 stars

    2g only

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bulbs fo the thing but only over 2g WiFi unfortunately

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Kerry, thank you for taking the time to leave a review! Our Cync Direct Connect Light Bulbs require a home Wi-Fi network with a 2.4 GHz network band. This band has a long and dependable signal range to ensure device connectivity. Feel free to contact us at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Rated 4 out of 5 stars

    Wish they were brighter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent smart lights, I will look for stronger ones next time though. My experience they work best in lamps with opaque glass.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Decent bulb

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple process to set up, but at 100% lit, the light is not nearly as bright as I thought it would be.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Trace, we are sorry that your expectations were not met with our product. If there's anything we can do for you don't hesitate to contact us directly at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 5 out of 5 stars

    Love these bulbs!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to turn your bedroom or living room lights on/off/dim and the color choices are great…highly recommend!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation, Dawn! We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE !!! They conneted easily to the wifi and timers are easy to set up on the app on your phone the lights in my living room and bedroom come on at a certain time and go off at a certain time. love it. no more fubbling for the light switch.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Rated 4 out of 5 stars

    Great bulb. Just need to be brighter

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the fact that i can change light color. Just need to be brighter

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive and constructive feedback! Glad you are enjoying your new lights so far. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support