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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,211 reviews
  • Rated 4 out of 5 stars

    Hard to program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to program for me. I am visually impaired. I found another brand that are simpler/

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Janes- the Cync Support Team would be glad to help you get your devices up and running! A technician can be reached by calling 1-844-302-2943. We are available Monday-Friday 9:00AM-9:00PM and Saturday-Sunday 10:00AM-7:00PM EST. In the event you have decided to opt out of our brand, we thank you for giving us a try! -Cync Support Team

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked well so far. Have had a few times when one of the bulbs stops working with Google Home, but was early after setting up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jeff, thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. App needs a few updates a great option.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience. If there is anything we can address or resolve for you, please feel free to contact us directly at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice bulbs came quick will buy again fast shipping

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to leave a review for your Cync Smart Light Bulbs! We're glad to hear you received them quickly. -Cync Support

  • Rated 4 out of 5 stars

    A good gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy Christmas gift or birthday gift that’s inexpensive and is fairly hassle free, you get what it says basixally

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for gifting these! We hope they enjoy their new lights, and thank you for taking the time to leave a review. -Cync Support Team

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not too bad for a plug and play feature sometimes they do not want to come on little better off with a price not too bad

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and feedback! If there is anything we can address or resolve for you don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made this purchase because it was a good value of 4 bulbs for $20.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave us this review! We are happy to hear that you have chosen out Full Color Direct Connect Light Bulbs to be a part of your smart home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    slick!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set of these bulbs previously. I enjoy them a lot. No issues so far. If it stops responding, you need to update it or reset it and reconnect.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Antwane, thank you for the suggestions and kind words! We appreciate you taking the time to leave a review for others to consider. Thank you for choosing Cync for your smart home needs. -Cync Support

  • Rated 4 out of 5 stars

    Good lights. Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real issues. Not as bright in colors other than white. They do the job

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your review, Earl. We are happy to hear that your lights are set up and working seamlessly. If you ever need assistance, please do not hesitate to reach out to us directly at 1-844-302-2943. -Cync Support

  • Rated 4 out of 5 stars

    Pretty good bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice lights with good dimming function. Some of the colors are off, but looks good overall. Easy installation. Would recomend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation! We appreciate the review and hope you enjoy your new lights. -C by GE Support

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working through mobile app. I’ll buy again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Srini, thank you for taking the time to leave a 5-star review! We are thrilled to hear that you are enjoying Cync and all it has to offer. -Cync Support

  • Rated 3 out of 5 stars

    Works great, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale to go with my Alexa Echo device. Worked great for a month, then became unresponsive. The Echo said there was a known issue and they've notified GE. After uninstalling and reinstalling the bulbs and the Cync app, it works intermittently. I'll say when they work, they work well. The bulbs work with the Cync app regardless of the issues with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting to match your mood or if you're to lazy to get out of beed and turn off the lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting our brand with your business. We appreciate the five star review and are glad to hear that you are enjoying all that Cync has to offer! -Cync Support

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical because of the irregular reviews but I’m glad I purchased them. They have become a part of my life and I use them with my Google assistant. They automatically turn on at 7am which you can do on the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for entrusting GE for your smart home needs! Thank you for taking the time to leave a review. -C by GE Support

  • Rated 4 out of 5 stars

    Sometimes Flicker!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my child's room, she loves them, but one has started to sometimes flicker!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to see that our devices are making a positive impact on the next generation. We feel unsettled that you mentioned one of the new lights is flickering. A member of our team is ready and available to assist, please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    The app SUCKS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if the app didn't suck. It's very frustrating to use.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Bryson, we would love to know what is not working on your app, and get any issues resolved. Please consider reaching out to our support team at 1-844-302-2943 for assistance. -Cync Support Team

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it does not require an Alexa or a smart hub to work. Only requires the app on a smart phone. The color stays the same without going in the app everytime you turn the light on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bulbs for the discounted price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are pretty good - much better than Phillips HUE but they are really heavy in the fan. Overall, would recommend d

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the recommendation Ryan. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re still in the boxes. I need to see how well they work with my existing bulbs and system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Light bulb

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart bulbs I’ve ever bought! User friendly and I can navigate it through my phone with the app!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello CalebN, thank you for the five-star review. We are delighted to know that you are enjoying your Cync Direct Connect Light Bulbs. Please consider reaching out to the Cync Support team if you need future assistance at 1-844-302-2943. We are here to help! -Cync Support