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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,211 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Would choose a different brabd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She buds like a good idea. They were extremely difficult to coordinate and make work.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Polly, sorry for the difficulties that you faced with setting up your direct connect lights. These lights require a 2.4ghz wifi signal to operate. Let us know if you have any issues at 1-844-302-2943. - C by GE Support

  • Rated 5 out of 5 stars

    Great budget smart bulbs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulb were purchased as a gift. They work as advertised as these bulbs purchased for the same person second year in a row as they needed more. Great for if you are not looking to invest in hue bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be considered for making your home a smart home with our lights. Thank you for the review and enjoy your smart home venture! -C by GE Support

  • Rated 4 out of 5 stars

    Nah

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it as it was dropping g constantly on my Wi-Fi

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Chris- our team is extremely apologetic that your Cync Experience resulted in a return. We appreciate you sharing your most recent encounter and thank you for providing us with an opportunity to improve. Our team is available as a resource should you ever require assistance in the future. Most issues are fairly simple in nature and can be identified and resolved via a quick phone call. In the event you feel inclined to trust Cync with your business in the future we can be reached by calling 1-844-302-2943. -Cync Support

  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    Bad app, bad bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices will randomly disconnect, and have to be reset, the app from GE is horrendous, lacks functionality and has no custom support thats useful. Go with phillips hue or geeni and dont waste your time with any GE product

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for your patience. We were experiencing a momentary disruption in service that has been resolved. We would like to suggest updating your devices WiFi credentials here are the steps to do so cyncsupport.gelighting.com/s/article/updating-wi-fi-credentials. If you are still experiencing issues after completing these steps, please call us at 1-844-302-2943 or chat with us cyncsupport.gelighting.com, so we can assist. - Cync Support Team

  • Rated 5 out of 5 stars

    Cync lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lighting and party vibes. You will love the app and ability to turn them whatever color your best desires.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing the Cync Direct Connect Full Color Smart Bulbs. We are thrilled to hear you have been enjoying all that our lights have to offer to your smart home ecosystem. -Cync Support

  • Rated 5 out of 5 stars

    They work!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried three other brands of smart bulbs before finally finding one that actually worked on a consistent basis. Nothing fancy about these bulbs; they work exactly how they should!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have allowed us to be a part of your Smart Home venture and let us make your home a little brighter! - Cync Support Team

  • Rated 5 out of 5 stars

    Kids love it but definitely not worth full price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love them. Always want different colors. Only has pre selection on colors. Wish for the price they would have the million+ dial to customize colors. Definitely not worth full price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate any feedback on our new app and thank you for taking the time to share your thoughts. -Cync Support Team

  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these, they’re such a fun way to add mood to any room or change for the holidays. The app works better than other similar products we have used and install was very simple.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so for reaching out to us and leaving this feedback! We are happy to hear that you have been enjoying the versatility of lights that these bulbs can provide. We appreciate you including us in your smart home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart bulb purchase and I am highly satisfied! While I wish they had more similar features to the Merkury bulbs (especially the app) I am more than satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with wifi!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my wifi! It was so easy to set up and adds so much more character to my home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that your Cync Full Color Light Bulbs were easy to set up with your Wi-Fi. Thanks for sharing this great review! -Cync Support

  • Rated 5 out of 5 stars

    Great fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I love these lights! They add a lot of fun to the living room

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Maxwell, thank you for sharing your experience with Cync Full Color Direct Connect Light Bulbs! We're glad to hear that they have added a fun and dynamic atmosphere to your living space. -Cync Support

  • Rated 5 out of 5 stars

    Smart Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s an excellent product, it does exactly what I needed. So far I’ve had no issues it works well with the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Armando, we are absolutely thrilled to hear that you have had an enjoyable experience with your Cync lights! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this lights a few months the app crashes a lot i hope they fix this issue soon

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice effect...but app is often not functioning properly and difficult to use.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the honest feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lit bit difficult to set up when you have more than 1 bulb because tou can add it to a group but when you add it it says the group already exist

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Gaitan, sorry to hear that you were not able to add devices to your groups. Please contact us directly at 1-844-302-2943 for assistance. -Cync Support

  • Rated 5 out of 5 stars

    It’s party time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control with your Google home. I love these bulbs cause you can control, set timers, and on and off settings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience, Dyson! We are happy to hear that you are enjoying our app and its features. In the future, we hope to continue providing you with exceptional smart home experiences moving forward! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Static Lights Do Not Change Color On Their Own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and configure. However, I feel misled and was quite disappointed that these bulbs do not dynamically cycle through colors, like other comparable products. You have to manually change brightness and color when you feel like doing so.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nick- We are glad to hear that you found our Smart Lights easy to install. I'm happy to share that our development team is currently working on this feature and they're aiming for a summer release! Additionally, we currently have a feature called 'Scenes' in which you can set your bulb to s certain color and brightness, save it and schedule it to go on and off at your chosen time of day. Please reach out to us at 1-844-302-2943 for assistance. -Cync Support Team

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these so that I can control my lights from anywhere inside the house and while away from the house. Sometimes the system dies go down and that can be frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome lights.. use them every day. It was one of the best purchases.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jack, we sincerely appreciate hearing that your lights have been a helpful addition to your day! Thanks for taking the time to share your review with others. -Cync Support

  • Rated 4 out of 5 stars

    Let there be multi colored lights...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to connect but once done they work great. Very fun but I feel like these things could make me lazy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving us a review we hope your new lights are making your life easier. Thanks for being the best part of C by GE.