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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,211 reviews
  • Rated 5 out of 5 stars

    Lighting it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! App is super easy to use, linked with Alexa without a problem! I did get 1 bulb in the 4 pack that didn’t work but it was exchanged without a problem!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jen! Thank you for taking the time to leave us this feedback on your experience. We are happy to hear that you have been enjoying the hands free control that Alexa provides for our devices! We appreciate you including us in your smart home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    Great lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can turn light on from anywhere. App on my phone gives me the options i need. Love it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Woody, we're thrilled to hear that you're enjoying the convenience of your Cync Direct Connect Light Bulbs! Thanks for leaving a positive review. -Cync Support

  • Rated 5 out of 5 stars

    No title needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …………great ……………………….. good …………………………………….////////

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is thrilled to see that your experience has been a positive one. -Cync Support

  • Rated 5 out of 5 stars

    Works well with the app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light work great. I wish I would have bought 2 packs when they were on sale. I plan on buying more. The app works great!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Randy, thank you for sharing your experience with our Cync app and devices! We are grateful to be a part of your smart home venture. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pretty much ...not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart bulbs.. they should connect to your home wifi and allow programming for scenes, moods, times.. Problem is, they do not stay connected to the network and take so flipping long to reconnect, that you could have turned them all off, then back on, then off again before they're back on network.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support

  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with connection for me. Set them on or off on a schedule every day so i don't have to use my light switch

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Nice bulbs, but not good connectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept and the bulbs, but when they 'fail to connect' its a pain in the butt. Picked these up for half price, would never pay full price for these. Recommend phillips hue instead of these cheapos....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am almost finished turning my home lights into smart lights. And these are the best. Love adding moods to lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your thoughts! We are thrilled to hear that you are enjoying our smart bulbs, and we hope to continue providing you with satisfying experiences for as long as you will have us! - Cync Support

  • Rated 5 out of 5 stars

    Starting Smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get my apt to be like a smart home. I found this along with a Google mini for a great price combo. I like that I can remotely turn them on using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is not too gimmicky, you can set your own colors, and best of all the bulbs don’t drop the wifi connection.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi John, we are glad to hear that you are enjoying your Cync Smart Full Color Direct Connect bulbs. We greatly appreciate the five-star review. Please, feel free to contact us directly if you need future assistance at 1844-302-2943. All the best! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Its alright for lighting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had lots of options for colors but didnt last too long

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry to hear that your bulbs stopped working and didn't last as long as you were expecting. Our Support team would be more than happy to investigate that further for you. Please contact us at 1-844-302-2943. - Cync Support Team

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with the GE app and Alexa. I've have two of these. I'm quite pleased with the cost/value on these. Much less expensive than the Phillips variety.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to be an alternative and affordable solution for your smart home needs. Thank you for taking time out of your weekend to leave a review! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frustrating at times, but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lose sync Google home waaaay too much. At least once a day it seems. I have two in my bedroom and routinely, only one responds when I tell Google to turn the lights on. Besides that, they're great.. No better or worse than any other smart bulbs I've had.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    bulbs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these bulbs look amazing and add a festive atmosphere

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Kitty for sharing your experience! We are so happy to hear you are loving your Cync Full Color Direct Connect Smart Bulbs. -Cync Support

  • Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and will save you money in the long run. The connection with WiFi sometimes is spotty and have to manually turn switch. I would buy more of the product

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to hear that you have been enjoying our Bulbs! If you would like any assistance with any issues such as the connection issue you mentioned we would love to assist you with it. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Awful app makes product useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review these bulbs as a product because I’ve been unable to link them to the C by GE app, so they won’t work. They also won’t work through Alexa until they are linked to the C by GE app. I am not technically challenged. I’ve deleted and reinstalled the app, rebooted my WiFi router, and restarted my phone multiple times and this app won’t work. I’ve gotten multiple error messages and now I can’t even log into the app anymore. My wifi is operating just fine, as other devices are operating on it with no issue and the Xfinity app shows that the smart bulbs are connected. Don’t waste your time or money, the C By GE products are garbage.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are very sorry to hear that you were not able to connect our devices your home wifi network. These bulbs operate on a 2.4ghz wifi network only and will sometimes not pair if 5ghz frequency is priority. If you would like any assistance with getting them connected we can be reached at 1-844-302-2943

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Beautiful colors but connection could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors but the connection could be better.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team

  • Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like not having to get up and shut lights off anymore. Nice color tones.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you leaving us this review! We are happy to hear that you have been enjoying controlling your devices from anywhere in your home! - Cync Support Team

  • Rated 5 out of 5 stars

    i like it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this bulbs, they are good. I sync with my google home and its really easy. Ad they use 84% less energy and last 15 times longer than a 60W incandescent bulb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased about 6 of these now, and have bought them as gifts as well. These are a must for me now since its so convenient and can change the mood of any environment.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home with our products. Thank you for your review! -Cync Support Team