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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,211 reviews
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, fun to use! Got these lights for outside my garage. Love the fact I can change the colors and set up routines for them to come on and go off. Definitely make the holidays a de-light!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful to be a part of that experience. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Lightbulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty cool on changing color from phone It'll be much cooler if it could also act like a strobelight.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying your experience with our bulbs. Thank you for also providing us with your feedback, we will be passing it along to our development team. – Cync Support Team

  • Pros mentioned:
    Color changing, Overall performance

    Rated 5 out of 5 stars

    Bright light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great very bright and all the colors connects. Great with Alexa and google.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello HaileyL, we are thrilled to hear that your GE - Cync Smart Full Color Direct Connect Light Bulbs are functioning excellently with Google and Alexa. Cync is committed to delivering high-quality bulbs that are bright and colorful. If you have any questions, please do not hesitate to contact us at 1-844-302-2934. We are always ready to help! - Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Party lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these light on my island in the kitchen and now I can set the lights to what ever holiday mood. Great for party settings. I do have some trouble with the connection when I'm changing the colors, but eventually I make it work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to decorate your home for the holidays. We hope you enjoy your new lights! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Great color changing smart bulbs, easy to use!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought these because they were the only smart bulbs in stock at my local Best Buy. Nice bulbs, a little finicky when controlled through Alexa’s voice control. I love GE’s Cync app, from which you can control these light directly, create routines and change the bulb’s color. I use this bulb, dimmed to 20%, in a table lamp set to the same blue tone my TV throws off

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! Thank you for taking the time to share your thoughts. We are happy to hear that you have enjoyed using our bulbs so far. We hope to continue this trend into the future! - Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Direct connect or bust!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than the regular Cync bulbs! You gotta get the direct connect ones - these are good for places where you have one switch controlling a series of bulbs, but might want only some to be on, or to be dimmer, than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re relatively easier to set up than I’ve thought. They’re conveniently changed colors & brightness via Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Having these experiences is something we are delighted to hear about. Thank you for taking time out of your day to leave a review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Worthy cheaper alternative compared to competitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these lights because I was looking to get some Wi-Fi color changing exterior lights for Halloween and I was looking at competitors it would’ve cost me nearly $500 for bulbs with these I was able to just spend less than 100. It might be worthy to note that I have a Wi-Fi mesh system so all of my bulbs are able to have a great connection to my Wi-Fi. I had noticed it features with how you can customize the lights are more vast than that of say Philip hues

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for your kind review. We are thrilled to hear of the enjoyable experiences you've had with your lights so far. Thank you for allowing Cync to be a choice for your smart home. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally straight forward to connect with app. Many colors to choose from.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear about your positive experience with our Direct Connect Full Color Smart Bulbs. Thank you for choosing Cync and for taking the time to share this review. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great lights! Will buy More!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the lighting is great. I have not had any issues. Very easy to pair with phone or other devices. I’ll definitely be buying more of these!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Love the colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE being able to change my light colors and tell Alexa to turn off if I need to!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Shari- thank you for choosing Cync! We are thrilled to hear that you are enjoying all that our Full Color Direct Connect Bulbs have to offer! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bulbs Are Just Okay...GE Ecosystem Not So Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bulbs to fill in some gaps of my Hue lighting system at a fraction of the cost. I was loathe to download yet another smart home app on my phone/tablets, but seriously, Hue is way too expensive. The GE app (called Cync) isn't terrible as smart home apps go. It paired my lights very quickly and synced them to the Alexa app with no problem. Alexa integration works well. I was a bit amused by how they blink on -- one by one. The problems: The color reproduction is poor, especially when compared side-by-side with Hue bulbs. There is no app that I have found that can integrate these bulbs with the Hue ecosystem -- other than Alexa (you can command a room with mixed bulbs to, say, red), so no setting up colored scenes with these and Hue bulbs, and wireless switches and motion sensors for Hue bulbs will not work with these. This wouldn't be much of an issue if you want to put some of these in a separate room, BUT, if you want to control them with a GE wireless switch and/or motion sensor, they WILL NOT work with Alexa/Google/Siri. So if I want to control the room that these are in with a switch from GE I lose Alexa control. What sense does that make?? I will not buy into the GE ecosystem any more. Especially since I have since found a brand of bulbs that integrates perfectly into the Hue system at half the price of Hue bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your feedback and review. We hope to expand the compatibility of our wire free switches to be available for google and Amazon Alexa. Your feedback is greatly appreciated and will be shared with our development team for future improvements. -Cync Support Tea

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Decent bulbs, but not very smart home compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bulbs themselves, along with the Cync app.. My only complaint is that they aren't compatible with most of the well-known and widely used smart hubs/speakers/apps. Luckily, I use Alexa and Google Home, and it works just fine, but most of the other apps and smart home services I use aren't compatible with these great little bulbs. Other than that, the colors are decent variety-wise, but could be a tad brighter. Overall, would recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us! We will be passing along your suggestion to our development team as we are always looking for ways to improve user’s experiences with our app. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Grouping tricky with Google Home.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to trick my Google Home Assistant to group them for voice use. Not too difficult but Google Home doesn't have a way to group bulbs, just speakers. The colors are vibrant and white options are great. LOVE the dimming features for all colors. I hope this info is helpful. Tip for grouping issue: give a unique name to a "room" and link then there. Use that unique name when speaking to google and it will work them together.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your suggestions for the community to consider. We are thrilled to hear that you are enjoying the benefits of smart home lighting. Thank you for allowing Cync to be your choice for your smart home needs. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Fun and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs were very easy to set up and were the only ones that worked with the distance from my home. I like that you can set each one to a different color or have them I’ll be the same.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking time to leave us this review! Thank you for allowing us to be a part of your Smart Home Venture, and make your home just a little bit more colorful. - Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the app to turn on and off even away from home! I can turn porch light on when i pull up. Love turning lights off in bed and changing colors and brightness.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Michaud for this pleasant review! We are thrilled to hear our system has made managing your Smart Home a breeze. Your business is valuable to us and we are appreciative you chose Cync over the rest. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to connect smart bulbs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much fun with these color changing light bulbs. I wanted smart bulbs to connect to my Alexa, and the color changing option was a bonus. These were easy to connect to the apps (both Alexa and the Cync app), and likewise easy to control with both. You get more color options through the Cync app, so if I'm not using voice control I typically create my settings there rather than on the Alexa app. Overall really happy with my purchase and would definitely get more in the future.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Natalia, thank you for taking the time to share your setup experience with Alexa. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Color rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product would be just alright but once I got it set up and learned the app, they are amazing. So many colors and options to choose from and easy to set up. Sometimes a little glitch but very good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for this review! We appreciate you entrusting GE for your smart home needs. - C by GE Support

  • Rated 4 out of 5 stars

    Nice bulb. App a bit difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice bulbs. You can create groups. The app is not that easily decipherable and needs a little tinkering to get it to do what you want. It's definitely not plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    DIRECT CONNECT SMART BULB REVIEW.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work just as advertised. Set up is a breeze. the lights themselves are a good value for the cost. Love the fact that you can change their color.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team