Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the A19 Smart LED Light Bulbs are easy to use and that the color changing feature works well. Many customers find them easy to install and set up, and the price is reasonable. However, some customers have issues with connectivity and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why not

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I use red light in my bathroom because it’s said to be calming. Fairly straightforward, connects well and easy to use

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience, Derrek! We are happy to know that you are satisfied with our smart bulbs and app. We strive to continue this trend while providing you with more exceptional experiences along the way! - Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Decent bulbs with great light

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light quality is fantastic. My only issue so far is the app glitches out sometimes making it tough to turn my lights on and off

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback and regret any glitches you might have experienced with our app. If this issue persists we would love to know and can assist with getting them working properly. Our support team can be contacted at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Almost great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs themselves are great but the app is glitchy. Sometimes it works sometimes you have to reboot.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if there is anything we can look into for you at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    The Smartest of Smart Bulbs!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart bulbs are smarter than I thought. The mood can be set with such nuance in colors that there is no shortage of options for creating any ambiance! I love it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful to be a part of your smart home! Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Good bulb, unreliable app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work well and colors are vibrant. The app is fairly easy to use but the routines you can set for the lights often stop working after a few days. We have a light that is set to go on in the mornings and then off an hour later. This works for the first few days and then stops working even though the routine is still active and on in the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this to our attention TylerH! We would love an opportunity to look into why your routines are not working as intended. Feel free to contact us directly at 1-844-302-2943 so that our support team can get you up and running. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    But it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy install and downloaded from the App Store. Can change to anything u like with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Really smart

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw these smart bulbs and decided to give them a try since I used different smart bulbs before,out of the box they they were worth the money.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave us a review Dondadda! We are appreciative that you decided to give us try.

  • Pros mentioned:
    Color changing, Setup

    Rated 3 out of 5 stars

    You might like it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are beautiful, easy set up, but doesn't work consistently enough for the price

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and so worth it. Love the different options and set up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losses wifi daily and have to reset. It is a real hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and cool

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and works perfectly with my alexa. I dont even have to use my app anymore to change the lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Chadley, we are thrilled to hear that it is so easy for you to control your Cync lights with Alexa. Thank you for sharing your experience! -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    power goes out and you have to reset the settings.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulds are great at this price point. Only negative is when power goes out and you have to reset the settings.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us this review, we appreciate your feedback on having to reset the bulbs after you lose power. We will be passing this along to our development team as we are always looking for ways to improve out users experiences. – Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Easy set up for a great lasting lightbulb!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color quality, this provides a wide range of different shades of light as well as ambient lighting such as daylight or candlelight, highly recommended for any bedroom for an added ambiance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Johto97. We hope you enjoy your new smart lighting! -C by GE Support

  • Rated 5 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these lightbulbs for my daughter’s room, and she loves controlling her lamp and changing the colors of the lightbulb using her tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, easy to turn on/off on the side to override the schedule. The biggest issue is the C by GE app - not very intuitive!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light show at home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with these lights they are fast and easy till install and if you need help just call the he number on the insert and it still take about 5 minutes

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this helpful information with others. We are glad you are enjoying your new Smart Bulbs. As you mentioned our Team of Technicians are available for live support. An Agent can be reached by calling 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Colors for Different moods

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put off buying smart bulbs. Should have made the switch a long time ago. Power to control the lights with a simple setup on the phone is the way to go!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices.  Thank you Allan-for allowing us to make your home a little brighter. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good price for fill color lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights for the price but the ge app is so so I rather use the Google home app to control the colors and brightness. I also love using my voice assistant app to turn then lights off or on.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the bulbs. Hated the set up.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this product 3 stars because I love the product and now want more. But, the connectivity issues literally was super irritating. Had to factory reset one of the bulbs, cause it wasn’t connecting right. It shouldn’t have been that hard to use. I would have given it a 1 or 2 because of my set up issues, but the product overall is a solid 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone because he used the physical switch to turn off his Wiz lightbulb and could not get it to sync again. This one has worked good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your positive experience for the community to consider! We certainly appreciate your business and for allowing Cync to be your smart home choice. -Cync Support Team

Sponsored