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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the A19 Smart LED Light Bulbs are easy to use and that the color changing feature works well. Many customers find them easy to install and set up, and the price is reasonable. However, some customers have issues with connectivity and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You Gotta Try Home Automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are awesome! I don't have to get up to turn anything on now!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the 5-star review! We are grateful for your business and it's always nice to hear from our customers. We hope you continue enjoying your Cync bulbs! -Cync Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Smart bulbs by GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are not that spectacular. The app doesn't work. I have to control them with the smart plug I bought that day. The ones made by Kasa Tplink work much better with our Google home setup. I almost returned them but my husband was enjoying his lamp so I kept them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly apologize that you were anything short of satisfied with your Cync Direct Connect Full Color Smart Bulb. Our team is appreciative of your feedback and it has been shared with our Development Team for future improvements. We would love to hear more about what you think we could improve on and can be reached directly by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are perfect and add some fun to our normal hanging fixtures. Just one tap away from a party atmosphere! Also works great with Alexa devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These brand lights are very easy to install on any platform. I use it on google home. They are durable

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello DeeB, we are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great . A lot of options on the lighting and also has some cook lighting effects

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Marin for posting this review of your experience with the Cync Full Color Direct Connect Smart Bulb. Our team is happy to receive your feedback regarding this product. We hope that we can continue to earn your business in the future. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easy to use. App is clean and lots of good features.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulbs are very easy to adjust from the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy to hear that you are enjoying the Cync Direct Connect Smart Bulbs and application. Thank you for taking the time to share this review of your experience. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fun all over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C-By GE super colorful, i enjoy the soft white lighting it's easy on the eyes for reading, and the colors are great for parties and sleepovers

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use with Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and I love them! Very easy to use with Echo. The color choices are great and the dimming feature.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi MMoore - Thanks for taking the time to share your experience with us! We are thrilled to hear you are enjoying the color options and voice control. Your feedback is greatly appreciated! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Nice smartbulb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to Alex through their app. Good color varieties.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color change bulls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can easily change the color of the room to the mood that I’m feeling just by the sound of my voice and saying a color absolutely gorgeous

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like them!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty cool, and the app is easy to use and install.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 4 out of 5 stars

    Works great with Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are great. Work great with Alexa. The only issue is that the colors are not super bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback Kenknee! Let us know if you need any assistance with anything at 1-844-302-2943 or [email protected] -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Could be brighter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and they are easy to set up. I wish they were a little brighter so I could give them 5 stars.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review DM52 and for your feedback. We greatly appreciate it. -C by GE Support

  • Rated 4 out of 5 stars

    Fun but flawed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love these lights. In fact, we have replaced most of our bulbs with smart bulbs as it is very convenient to be able to choose which lights we want on in a room as well as how bright and what color. The only issue is that the GE skill with Alexa is hit or miss. There will be periods where all the lights disconnect and you have to go into the ge app to control them. Otherwise great purchase!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback about your experience with our Full Color Direct Connect Bulb. If you would ever like any assistance with any of our product please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Lights on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun light bulbs to own. This item was the best value compared to other light bulbs that operate the same way.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hiya Jett.

      Thank you for your honest review! We love to hear you are getting quality use at a great price and appreciate you choosing C by GE Lighting.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome lights!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights! I have my home hooked up with google and these lights are great! I set my google alarm clock to turn my lights on in the morning and its perfect!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are pleased to hear that you are exploring all of the possibilities that our lights can do for you. Thank you for your review and for being the best part of C by GE. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good when it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects from the app sometimes which can get very annoying but it's a fun bulb when it works!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest review! Feel free to reach out to us directly 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Color selectable lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid really likes these lights. He uses the crazy bright white setting when he gets up, the. A softer purplish blue for when he’s doing school work or gaming.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope your son continues to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best light so beautiful colors I definitely buy more of these light

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello AngelB, we are absolutely thrilled to hear that you have had an enjoyable experience with your Cync Lights! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

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