Customer Ratings & Reviews
- Model:
- 93128982
- SKU:
- 6425918
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color changing
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE HAS SOLID PRODUCTS and this one is no different. You can change light color you want to and control the changes with voice assistant as well
I would recommend this to a friendBrand response from Cync Support Team
Posted .We hope you continue to explore the advantages and benefits of smart home lighting. Thank you for your review! -Cync Support Team
- Pros mentioned:Price
Cool atmospheric lighting.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are more affordable than the Phillips hue and the app is better too.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team
- Pros mentioned:Color changing
Simple and effective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are perfect and add some fun to our normal hanging fixtures. Just one tap away from a party atmosphere! Also works great with Alexa devices.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
- Pros mentioned:Color changing
Fun and flexible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to pair but good customer service to assist. Nice colors to add to any room.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for those kind words Cafe! I hope we were able to get you up and running and don't hesitate to contact us if you ever need any assistance. We are here to help. -C by GE Support
- Cons mentioned:Connectivity
Great value, lacks function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mehh....have really had nothing but issues. If you are looking for a seamless experience, you may not find it here. Already had to change out one bulb that literally just quit working. Will contact GE direct. Other bulbs lose connectivity at random (while other nearby devices are fine).
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product turned out great. Easy to setup and work out the box with my Google assistant
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a review. Thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Color changing
Great Color, poor response
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give it a higher rating simply because I absolutely love the richness of the colors. But, I have had too many occasions where Alexa had problems with "device is not responding" only to have the light respond moments after the notification.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're very happy to hear you love the color output on our lights! However, hearing about your experience with their response to Alexa is not how we expect our lights to behave. To ensure the best performance, we recommend that you keep your app on the latest version and ensure the firmware on your Cync lights are updated. If everything is up-to-date, we would love the opportunity to assist. You can contact us directly at 1-844-302-2943. -Cync Support
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup process can take a couple of tries, (especially when adding or switching bulbs to a room) but other than that they’re easy to use.
I would recommend this to a friend Bulby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the variety of color choices, but kinda wish the bulb was more true to the colors. Maybe I just like warm colors, but I feel like LEDs can be very flat in color tones. Anyway, it’s a nice bulb and works good. I’ve had it for a few weeks now and no problems. My preferences aside it’s nice to have so many choices to choose from.
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you taking the time to share positive feedback! Your feedback is important to us and will be shared with our development team. If you need any assistance or have additional feedback feel free to contact us at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing
Fun all over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.C-By GE super colorful, i enjoy the soft white lighting it's easy on the eyes for reading, and the colors are great for parties and sleepovers
I would recommend this to a friendBrand response from Cync Support Team
Posted .We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team
- Cons mentioned:App
Great lights
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights. The CYNC application can be developed more.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thankful you have shared this review. 'Cync' is always looking for more ways to improve our app and devices. We appreciate your feedback and we would love to hear more from you, about what we could do better. We can be reached directly by calling 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing
Color change bulls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how I can easily change the color of the room to the mood that I’m feeling just by the sound of my voice and saying a color absolutely gorgeous
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team
- Pros mentioned:Price
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bridge needed but it does not sync as nice with Google home. You'll be able to turn off the lights but not on however for the price I can't complain. I love Lifx but not the high cost. These get the job done and I enjoy having scenerios on the GE app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback and for your review. Thank you for choosing C by GE! -C by GE Support
- Pros mentioned:Ease of use
Cheap but no so good..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but not as good Technology wise. If you’re looking for a cheaper LED light to create the ambiance you’re looking for in that particular moment, this do the trick well enough. However, if you try pairing it with other devices and Home Devices, it has issues doing as commanded and isn’t as compliant.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support
- Pros mentioned:Setup
Nice light!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a bit brighter, but easy to setup with the app and integrate with alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
- Pros mentioned:Setup
Great quality and easy to set up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Works great and I use it year round with different colors relevant to holidays.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Danny, we are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support
- Pros mentioned:Color changing
COLORFUL AND TROUBLE FREE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Smart Bulbs, easy programming, outstanding application and colorful options No issues whatsoever. Outstanding product. !!!!!!!!
I would recommend this to a friend 
Cheap and Work Great with One Caveat
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are simple, have a great app, and they rival philips hue. The only real downside is if you have to move or change anything about your wifi, they are a pain in the butt to switch to your new network or to reset. Five stars otherwise.
I would recommend this to a friendBrand response from Cync Support
Posted .Jake- thank you for sharing your thoughts regarding the Cync Full Color Direct Connect Smart Bulbs. Your feedback is a valuable asset to our business and is what allows us to continue to improve our app and devices. We would love to hear more from you about the process you experienced when adjusting the Wi-Fi for your smart bulbs. In theory, it should have been seamless. However, is this was not the case we would like to get to the bottom of what caused this to occur so that you can continue to enjoy your lights. A technician can be reached by calling, we look forward to the opportunity to gather details and make improvements from your encounter. Cync Support
- Pros mentioned:Color changing
Nice Colors in Bulb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the great light that we bought. It has many soothing colors and can be operated with cell phone. Disco party!!
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you taking the time to share this review! Our team is grateful for your business and hope we can continue to impress you with our unique Smart Home innovations. -Cync Support Team
- Pros mentioned:Ease of use
Awesome lights!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights! I have my home hooked up with google and these lights are great! I set my google alarm clock to turn my lights on in the morning and its perfect!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are pleased to hear that you are exploring all of the possibilities that our lights can do for you. Thank you for your review and for being the best part of C by GE. -C by GE Support