Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 6425918
Customer reviews
Rating 4.4 out of 5 stars with 1267 reviews
(1,267 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the A19 Smart LED Light Bulbs are easy to use and that the color changing feature works well. Many customers find them easy to install and set up, and the price is reasonable. However, some customers have issues with connectivity and the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Light Bulbs...that's all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These color-changing bulbs are cool...when you can get them to connect to the wi-fi. The connectivity is fickle at best. But they work as light bulbs either way.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to share your thoughts with us! We appreciate you choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
trying new color changing lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent color changing lights for the price. I already had hue lights, so my expectations were already high. All in all they are decent quality lights for the price
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope that some of your expectations were at least met with our product. Thanks for taking the time to leave a review!
Rated 5 out of 5 stars
Long lasting easy install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These light bulbs are pretty good and have not caused me any issues I have probably used one of them for over 100 hours straight and then another one for about 48 hours they don't have any issues that I'm aware of the software took some getting used to.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing us to be a part of your smart home, and thank you for reviewing our app and products! -Cync Support Team
Rated 4 out of 5 stars
For the most part they are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part they are good. Once and a while they decide not to work. I'm not sure if its the google hub that has the issue or the bulbs. A quick power cycle to the hub and they are back online.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Andrew, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or [email protected]. -C by GE Support
Rated 5 out of 5 stars
making smart home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowly getting this all over my house. great light and its cool having the ability for Alexa to turn them on
I would recommend this to a friendBrand response from Cync Support
Posted .Hello ZacharyR, thank you for taking the time to write a review. We are delighted that you are enjoying your GE - Cync Smart Full Color Direct Connect Light Bulbs with Alexa. If you have any questions regarding Cync products, please reach out to us at 1-844-302-2943. We are always here to help! -Cycn Support
Rated 4 out of 5 stars
Finnicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finnicky with both Google Home and Amazon Alexa. We had to call support to get the lamps reset and reconnected since the normal reset procedures didn't work. Chat support was prompt and helpful.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get everything situated. We hope you enjoy your new Direct Connect lights. -C by GE Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Fine...when it connects.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am constantly having to log back into the app from my phone (google pixel 5), but when it works, its fun changing the colors to suit my needs.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Neil, we are working out the fix for the login issues as we speak. We regret any inconveniences that this has caused you. If you require any assistance we can be reached at 1-844-302-2943 or [email protected]. -C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Nice color smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but not potent enough, would need another pack to make the colors really pop up.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for your feedback, Omay! We appreciate your thoughts and we have passed this information along to our Development Team for future device improvements. We are always looking for ways to improve and benefit our customers. -Cync Support
Rated 5 out of 5 stars
Easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 4 out of 5 stars
Install worked but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of the bulbs went smoothly. Configure via the App Cync app was not successful but was able to configure via Alexa.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello, Preston! Thank you for taking the time to share your experience! If you are still having trouble connecting your devices to the Cync app, we would love the opportunity to help! You can reach us by calling 1-844-302-2943. - Cync Support
- Cons mentioned:App
Rated 2 out of 5 stars
Can’t connect bulbs to the GE app
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light works fine as far as just being a regular light bulb. I was not able to get it fully connected to the app. I just connected Sylvannia color-changing bulbs via the Sylvannia app in the Android App Store, and they work perfectly. I followed the directions for the GE app, and everything works fine up until the last connection step. I may try through the Apple app, and see if this makes a difference, but I’m really disappointed in the GE bulbs.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for the connection issues you faced with the app. Sometimes clearing app cache on your android device followed by a restart can help clear these. Feel free to reach out directly at 1-844-302-2943 if you need any assistance. -C by GE Support
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Great smart bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Super easy set up and love all the color options!
I would recommend this to a friendBrand response from Cync Support
Posted .Courtney, thank you for taking the time to leave a positive review! We are thrilled to hear that you had a seamless setup experience. We hope that you continue to enjoy the color variety and convenience of your Cync smart bulbs. -Cync Support
Rated 5 out of 5 stars
Awesome color controled led lights with timer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bundle email deal when I bought smart tv, I put these outside on exterior lights to change for the holidays and set to turn off/on at specific times. Perfect for the holidays and regular white when it’s no holidays around. NOT the brightest but work for me.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you sharing your review! C by GE is happy to make your holiday season a little more festive for you and your family!
Rated 5 out of 5 stars
Excellent smart bulb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these to go with the light strip. The bulbs are good. I can't say how good they are compared to others as this is my first smart bulb. So far I'm happy with them. The app has enough settings to where I feel it's extremely customizable to what you need.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Good Lights
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good led lights. I buy them whenever they are on sale.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for trusting our brand with your valuable business we appreciate you sharing your thoughts with others to consider. We are happy to hear that your experience has been a positive one. -Cync Support
Rated 4 out of 5 stars
Great bulbs for a decent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and darn affordable. Had a bit of an issue connecting them, but they've worked great after working it out
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your thoughts! We are thrilled to hear you've been enjoying our products. We hope to be able to continue providing you with exceptional experiences in the future as well! - Cync Support
- Pros mentioned:Color changing
Rated 3 out of 5 stars
Good functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these to introduce some colored lights to my living room! Pretty good and the kids are happy.
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be included in your smart home! Thank you for taking time out of your busy day to leave a review. -Cync Support Team
Rated 5 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice bulbs came quick will buy again fast shipping
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for taking the time to leave a review for your Cync Smart Light Bulbs! We're glad to hear you received them quickly. -Cync Support
Rated 3 out of 5 stars
Prefer Philips Hue but these are nice as well.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought these not remembering that I had the Philips Hue lightbulbs and though for the price I got for them ($25) it was pretty good. It did not dim as much as I would want them to dim but it was nice. I would rate it a 4 if I hadn't tried the Philips Hue Lights though. If you do not really care about how dim it can get and or the brightness of the colors and do not want an extra piece to plug in to connect everything, then this is your choice. If you do care about any of those the Philips Hue Lights is what I would recommend.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Alice thank you so much for the kind words and for sharing your experiences. We are always looking for ways to improve our products and your feedback is greatly appreciated!
Rated 5 out of 5 stars
awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE !!! They conneted easily to the wifi and timers are easy to set up on the app on your phone the lights in my living room and bedroom come on at a certain time and go off at a certain time. love it. no more fubbling for the light switch.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support
